Freshservice Free Trial 2026: What to Know
No free tier available - here's what you need to know
Freshservice costs $29 to $119 per agent/month as of November 2026, with 4 plans available. Plans: Starter at $29/user/month, Growth at $59/user/month, and Pro at $119/user/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Freshservice offers 4 pricing tiers: Starter, Growth, Pro, Enterprise. Paid plans include Starter at $29/user/month, Growth at $59/user/month, Pro at $119/user/month. The Growth plan is growing it teams needing workflow automation and structured service delivery.
No, Freshservice does not offer a free plan as of November 2026. Paid plans start at $29/agent/month. Pricing verified from 2 sources by CostBench.
No Free Tier Available
Freshservice does not offer a forever-free plan. It offers a 14-day free trial to test the product before paying.
About Freshservice's Free Trial
How to Get the Most from Your Trial
- Plan your evaluation - Create a list of must-have features to test before starting
- Involve your team - Get key stakeholders to test during the trial period
- Test integrations - Connect to your existing tools to verify compatibility
- Use support - Evaluate response times and helpfulness of their support team
- Ask for extensions - If you need more time, most vendors will extend trials
Looking for Free Alternatives?
If a free tier is essential for your needs, consider exploring other help desk/support tools that offer generous free plans. Many competitors provide forever-free options suitable for individuals and small teams.
Browse Help Desk/Support Software →Frequently Asked Questions
01 Does Freshservice have a free plan?
No, Freshservice does not offer a free tier. It offers a 14-day free trial to test the product before paying. Paid plans start at $29/agent/month.
02 How long is Freshservice's free trial?
Freshservice offers a 14-day free trial.
03 What are free alternatives to Freshservice?
If you need a free help desk/support solution, consider alternatives that offer generous free tiers. Many competitors in this space provide forever-free plans with basic features suitable for individuals and small teams.
04 How can I get the best deal on Freshservice?
Without a free tier, maximize value by: using the full trial period, asking about discounts, comparing monthly and annual billing, and starting with the lowest tier that meets your needs.
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