Quick Answer
Last verified:
Medium confidence

NICE CXone costs $0.17 to $249 per user/month as of November 2026, with 10 plans available. Plans: The Ultimate Government Experience at $2/year, Omnichannel Suite at $110/user/month, Essential Suite at $135/user/month, Core Suite at $169/user/month, Complete Suite at $209/user/month, Ultimate Suite at $249/user/month, The Ultimate Banking Experience at $249/user/month, The Ultimate Healthcare Experience at $249/user/month, The Ultimate Insurance Experience at $249/user/month, and The Ultimate Retail Experience at $249/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

NICE CXone offers 10 pricing tiers: The Ultimate Government Experience, Omnichannel Suite, Essential Suite, Core Suite, Complete Suite, Ultimate Suite, The Ultimate Banking Experience, The Ultimate Healthcare Experience, The Ultimate Insurance Experience, The Ultimate Retail Experience. Paid plans include The Ultimate Government Experience at $2/year, Omnichannel Suite at $110/user/month, Essential Suite at $135/user/month. The Omnichannel Suite plan is entry-level contact centers.

Last verified: | Sources: 2 pricing pages and reviews
Trial Only no free tier

No, NICE CXone does not offer a free plan as of November 2026. Paid plans start at $0.17/user/month. Pricing verified from 2 sources by CostBench.

No Free Tier Available

NICE CXone does not offer a forever-free plan. We couldn't confirm whether NICE CXone offers a free trial; check the vendor's site.

Looking for Free Alternatives?

If a free tier is essential for your needs, consider exploring other contact center / ccaas tools that offer generous free plans. Many competitors provide forever-free options suitable for individuals and small teams.

Browse Contact Center / CCaaS Software →

Frequently Asked Questions

01 Does NICE CXone have a free plan?

No, NICE CXone does not offer a free tier. We couldn't confirm whether NICE CXone offers a free trial; check the vendor's site. Paid plans start at $0.17/user/month.

02 What are free alternatives to NICE CXone?

If you need a free contact center / ccaas solution, consider alternatives that offer generous free tiers. Many competitors in this space provide forever-free plans with basic features suitable for individuals and small teams.

03 How can I get the best deal on NICE CXone?

Without a free tier, maximize value by: asking about discounts, comparing monthly and annual billing, and starting with the lowest tier that meets your needs.

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