Price checkPer seat
Essentials$19.95/user/moPro$24.95/user/moPro Plus$29.95/user/mo
See all 4 plans

All Ooma Office Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Essentials

  • 100+ standard features
  • Unlimited calling in US, Canada, Mexico, Puerto Rico
  • Virtual receptionist (auto-attendant)
  • Mobile app
  • One free toll-free number (500 inbound minutes/month)
  • Digital fax
  • Ring groups
  • Music on hold
  • Email audio attachments
  • Free number transfer
  • No contract required

Pro

  • Everything in Essentials
  • Desktop app
  • Text messaging (up to 250/month)
  • Videoconferencing (up to 25 participants)
  • Call recording
  • Enhanced call blocking
  • Voicemail transcription
  • Caller Info Match
  • Dynamic Caller ID
  • Google and Office 365 integrations
  • Call analytics

Pro Plus

  • Everything in Pro
  • AI transcriptions
  • AI insights
  • CRM integration (Salesforce)
  • Text messaging (up to 1000/month)
  • Videoconferencing (up to 100 participants)
  • Team chat
  • Hot desking
  • Call queuing
  • Find Me, Follow Me

Enterprise

  • Everything in Pro Plus
  • SIP trunking
  • Microsoft Teams integration
  • Teams Direct Routing
  • Advanced CX features
  • Call center solutions
  • Advanced analytics
  • Custom implementation
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Cost calculator

What does Ooma Office actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$498.75per month · $19.95/seat × 25seats
Year 1 license$6.0K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across Ooma Office's plans, annualized. Custom-priced tiers show a hatched bar.

Essentials$239.4/yr
Pro$299.4/yr
Pro Plus$359.4/yr
EnterpriseCustom
Real-world benchmark

Buyers actually pay a median of $4.5K/yr for Ooma Office contracts (Vendr deal flow, n=5). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
High confidence

Ooma Office pricing: Essentials $19.95, Pro $24.95, Pro Plus $29.95/user/mo. Enterprise is quote-based. Plans: Essentials at $19.95/user/month, Pro at $24.95/user/month, and Pro Plus at $29.95/user/month. Custom pricing is available on request. The median contract is $4,500/year based on 5 community cost mentions.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Ooma Office offers 4 pricing tiers: Essentials, Pro, Pro Plus, Enterprise. Paid plans include Essentials at $19.95/user/month, Pro at $24.95/user/month, Pro Plus at $29.95/user/month. The Pro plan is growing businesses needing the desktop app, video conferencing, call recording, and texting.

Compared to other business phone / voip software, Ooma Office is positioned at the budget-friendly price point.

  • Median contract: $4,500/yr from 5 purchases Thin data
  • 4 documented hidden costs beyond list price
  • Contracts auto-renew — Must notify within 30 days of disputed charges
Last verified: | Sources: 6 pricing pages and reviews

How much does Ooma Office cost?

Ooma Office has 3 paid plans costing $19.95–$29.95/user/mo. Enterprise is quote-based. Plans include Essentials at $19.95/user/month, Pro at $24.95/user/month, Pro Plus at $29.95/user/month, Enterprise (custom pricing).

Ooma Office Pricing Overview

Ooma Office pricing: Essentials $19.95, Pro $24.95, Pro Plus $29.95/user/mo. Enterprise is quote-based. The Essentials plan costs $19.95/user/month, best for small businesses and startups needing reliable voip service with essential features at an affordable price point. The Pro plan costs $24.95/user/month, best for growing businesses needing the desktop app, video conferencing, call recording, and texting. The Pro Plus plan costs $29.95/user/month, best for established small businesses requiring crm integration, call queuing, ai features, and advanced collaboration. The Enterprise plan requires contacting sales for a custom quote and is designed for larger organizations needing sip trunking, teams integration, call center capabilities, and custom implementation.

Ooma Office contracts auto-renew, with a None - no contracts or long-term commitments required minimum commitment, requiring Must notify within 30 days of disputed charges notice to cancel.

The median Ooma Office customer pays $4,500/year based on 5 community cost mentions.

There are at least 4 documented hidden costs beyond Ooma Office's list price, including implementation, training, and add-on fees.

This pricing was last verified in October 30, 2026 from 6 independent sources.

Start Ooma Office Free Trial
Ooma Office is a cloud-based VoIP phone system designed for small businesses with 1-50 employees. The platform offers enterprise-grade features including a virtual receptionist, ring groups, call recording, and mobile apps at competitive pricing starting at $19.95 per user monthly. With no long-term contracts required, free number porting, and included features like voicemail transcription and conference bridging, Ooma Office provides a cost-effective alternative to traditional phone systems and enterprise VoIP platforms.

How Ooma Office Pricing Compares

Compare Ooma Office pricing against top alternatives in Business Phone / VoIP.

8x8 $15-$140/user/mo Compare → Dialpad $15-$25/user/mo Compare → Nextiva $15.0-$75.0/user/mo Compare →

Compare Ooma Office vs Alternatives

Before committing to Ooma Office, compare pricing with these 3 alternatives in the same category.

VS8x8
From $15/user/mo

Small businesses needing basic VoIP phone service and team messaging without video conferencing or international calling

Full comparison
VSDialpad
From $15/user/mo

Small businesses and teams needing basic VoIP service with messaging and workspace integrations without AI features

Full comparison
VSNextiva
From $15.0/user/mo

Small to medium businesses needing reliable VoIP service with video conferencing and essential phone features

Full comparison

All Ooma Office alternatives & migration guides

What Companies Actually Pay for Ooma Office

The median Ooma Office buyer pays $4,500/year based on 5 community cost mentions.

What companies actually pay $4,500/yr Median across 5 community cost mentions Thin data
Review scores
TrustRadius 7.9out of 10 (85)
Third-party review aggregates, as of Mar 2026
Top pricing complaints
Service interruptions and dropped calls in recent monthsCustomer support difficult to reach during outagesAutomatic enrollment in Premier trial without clear notificationSoft phone app requires frequent logout/login to stay current
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 5 distinct user reports. Indicative only — not contract-grade data.

How Ooma Office Pricing Compares

Software Starting Price Top Price
Ooma Office $19.95/user/month $29.95/user/month
8x8 $15/month $140/month
CallHippo Free $55/user/month
Dialpad Custom Custom
KrispCall $12/user/month $48/user/month
Nextiva $15/user/month $75/user/month

Detailed pricing comparisons:

Browse all Business Phone / VoIP pricing →

4 Ooma Office Hidden Costs Beyond the List Price

Beyond the listed price, Ooma Office has at least 4 documented hidden costs that can significantly increase total cost of ownership.

Watch for 4 hidden costs
  • Taxes and regulatory fees $3-$6/user/month (source dated Apr 2025)
    medium 2 sources
    Reddit “minimal fees (based on your location) after the initial purchase”
    Reddit “Oomas premium plan is $9.99 + taxes and fees.” Reported Oct 2016; current pricing is $19.95–$29.95/user/mo (verified Oct 30, 2026).
  • Hardware purchase required $130-$150 (source dated Dec 2023)
    medium 2 sources
    Reddit “I looked at them back in 2019ish... I ended up going with Ooma which is about $6 / month after you buy their box for ~$130.”
    Reddit “Ooma is not a good deal as the hardware is locked to their service and you could pay for several months of service from a BYOD provider with the difference ($120-$40).”
  • Automatic Premier trial enrollment $119.99/year
    high 2 sources
    Reddit “Be careful of their new customer trial period, they will upgrade you to their premium plan automatically after a few months.”
    Reddit “If you are enrolled in a free trial of an Ooma Service ..., you will be notified via e-mail when the trial ... is due to expire... Should you fail to notify Ooma of your intention to cancel...”
  • Service reliability issues 5-10% productivity loss
    high 2 sources
    TrustRadius “in the last few months, there have been multiple service interruptions (at least once or twice per month). Their customer support during these times is almost impossible to reach and there is no good explanation of the problems.”
    TrustRadius “The service is not as good as expected even with a high speed internet connection... Calls are dropped”
Tip

Ask your Ooma Office sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
Reddit User discussions TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 13 source citations total.

Ooma Office Contract Terms

Ooma Office contracts auto-renew. Changes require Must notify within 30 days of disputed charges. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Must notify within 30 days of disputed charges
Minimum Commitment None - no contracts or long-term commitments required
Mid-Term Downgrade Allowed
Payment Terms Monthly or annual billing available
Price Escalation No published schedule for price increases
Note

Phone Genie bundle has its own pricing plan with Premier included and cannot be downgraded to Basic. Standard Telo allows Basic plan.

Based on 2 verified sources

How to Negotiate Ooma Office Pricing

Ooma Office contracts are negotiable. These 2 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 2 tactics
Mention pricing variability medium success

Ooma Office pricing can vary and is not always standardized. Contact their sales team directly and mention that you're aware pricing is negotiable, especially for multi-user deployments.

Reddit comment stating 'OOMAs pricing can vary'
Work with an Ooma representative medium success

Users report that working directly with an Ooma small business team member can result in better pricing than the published rates. Ask if there are any current promotions or business discounts available.

Reddit mentions of Ooma representatives helping with pricing
High success Medium Low / difficult

Full negotiation guide →

Ooma Office Price History

Pricing changes CostBench has tracked for Ooma Office, verified across 2 snapshots going back to 2026Q1.

  1. Ooma Office tier restructure

    Changed from 3 to 4 pricing tiers

View Ooma Office's full price history →

Ooma Office Pricing FAQ

01 How much does Ooma Office cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Ooma Office have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Ooma Office?

Key features include the items listed in the pricing tiers above.

04 Is Ooma Office worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 What are the ongoing costs beyond the monthly subscription?

Beyond the base subscription ($19.95 per user per month for Essentials, $24.95 for Pro, $29.95 for Pro Plus), expect taxes and regulatory fees, which vary by location and are added to the bill. Depending on your setup, you may also need to buy compatible hardware. Enterprise pricing is custom-quoted, so its costs need to be confirmed directly with the vendor.

06 Does Ooma Office require a contract?

No. Ooma Office is available without contracts or long-term commitments, allowing you to cancel at any time. However, be aware that new customers are automatically enrolled in a Premier free trial that converts to paid unless you actively cancel it.

07 How reliable is Ooma Office service?

Service quality has declined recently according to user reports. Multiple users mention service interruptions occurring once or twice per month since late 2024, with dropped calls even on high-speed internet connections. Customer support during these outages is reportedly difficult to reach. Earlier reviews (pre-2024) praised reliability, but recent experience has been less consistent.

08 Can I use my existing phones with Ooma Office?

Yes, Ooma Office supports traditional desk phones through their base station, as well as softphones and mobile apps. However, the hardware is proprietary and locked to Ooma's service. You'll need to purchase Ooma-compatible equipment upfront rather than bringing your own VoIP devices.

Is this pricing incorrect? — we'll verify and update it.