Ooma Office vs Dialpad Pricing (2026)
Compare / Ooma Office vs Dialpad
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Team size
25 seats

Ooma Office vs Dialpad

Business Phone / VoIP pricing comparison · 2026

Ooma Office costs $19.95–$29.95/user/mo, while Dialpad is quote-based.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Ooma pricing
Discount programs →
Visit Dialpad pricing
Discount programs →
Compare
2 products · Business Phone / VoIP
Side-by-side · live
Ooma Office
Ooma Office is a cloud-based VoIP phone system designed for small businesses with 1-50 emp
verified 8d ago
$380 $4.5K
View pricing →
Dialpad
Dialpad is an AI-powered unified communications platform that combines VoIP phone service,
verified 11d ago
$380 $4.5K
View pricing →
Recorded annual contract medians
Dialpad median is $4.1K less than Ooma · different customer contracts; not a quote
Cheapest $380
Spread 92%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pro
$7.5K/yr
year 1 license · $25/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$4.5K/yr
Vendr · n=5 · limited data
↓ Lowest median
Median annual
$380/yr
Vendr · n=36
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 12 sourced facts
8 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified 1w ago
Confidence High confidence
Sources 8 sourced facts
4 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 1w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
4 documented
  • Taxes and regulatory fees
    $3-$6/user/month
    2 sources
  • Hardware purchase required
    $130-$150
    2 sources
  • Automatic Premier trial enrollment
    $119.99/year
    2 sources
  • Service reliability issues
    5-10% productivity loss
    2 sources
3 documented
  • Per-user pricing inefficiency for light users
    $15/user/month for all users regardless of usage frequency
    1 source
  • Advanced features locked behind Enterprise tier
    Enterprise tier pricing custom-quoted, significantly above $25/month Pro tier
    2 sources
  • Contact center agent pricing premium
    $75/agent/month for contact center vs $15/user/month standard
    1 source
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
7.9out of 5 (85)
Best for
Small businesses and startups needing reliable VoIP service with essential features at an affordable price point
Watch out
Service interruptions and dropped calls in recent months
TrustRadius
9.5out of 5 (5)
Trustpilot
4.5out of 5 (25)
Watch out
Mobile app can be glitchy
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Ooma pricing
Discount programs →
Visit Dialpad pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Business Phone / VoIP

Ooma Office

$19.95–$29.95
/user/mo
4 plans
Full pricing breakdown →
VS
Business Phone / VoIP

Dialpad

Custom pricing
1 plan
Full pricing breakdown →

Ooma Office and Dialpad both operate in the business phone / voip category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Ooma Office Dialpad
Essentials $19.95 /user/month Custom
Pro $24.95 /user/month —
Pro Plus $29.95 /user/month —
Enterprise Custom —

Market Intelligence

Ooma Office

Median annual cost
$4,500
Based on
5 deals

Dialpad

Median annual cost
$380
Based on
36 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Ooma Office 4 hidden costs

medium
Taxes and regulatory fees $3-$6/user/month (source dated Apr 2025)
medium
Hardware purchase required $130-$150 (source dated Dec 2023)
high
Automatic Premier trial enrollment $119.99/year
high
Service reliability issues 5-10% productivity loss
See all Ooma Office hidden costs →

Dialpad 3 hidden costs

medium
Per-user pricing inefficiency for light users $15/user/month for all users regardless of usage frequency
medium
Advanced features locked behind Enterprise tier Enterprise tier pricing custom-quoted, significantly above $25/month Pro tier
high
Contact center agent pricing premium $75/agent/month for contact center vs $15/user/month standard
See all Dialpad hidden costs →

Contract Terms

Term Ooma Office Dialpad
Auto-renewal Yes —
Cancellation Must notify within 30 days of disputed charges —
Minimum commitment None - no contracts or long-term commitments required —
Price escalation No published schedule for price increases —
Can downgrade Yes —

Continue researching

Ooma Office

Dialpad

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