Ooma Office vs KrispCall
Business Phone / VoIP pricing comparison · 2026
Ooma Office costs $19.95–$29.95/user/mo, while KrispCall starts at $12/user/mo. KrispCall is typically 6% more affordable, though your actual cost depends on tier and team size.
Ooma Office
Ooma Office is a cloud-based VoIP phone system designed for small businesses with 1-50 emp
verified 8d ago
View pricing →
KrispCall
KrispCall is a cloud-based business phone system that provides virtual phone numbers in ov
verified 3mo ago
View pricing →
Annual license estimate
KrispCall
costs
$3.0K
less than
Ooma
· 25 seats where applicable
Cheapest
$4.5K
Spread
40%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pro
$7.5K/yr
year 1 license · $25/seat
Essential
$4.5K/yr
year 1 license · $15/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$4.5K/yr
Vendr · n=5 · limited data
No Vendr data
—
Not in Vendr's deal flow
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
12 sourced facts
8 hidden-cost · 2 contract · Vendr median · 1 review platform
Last verified
1w ago
Confidence
High confidence
Sources
43 sourced facts
37 hidden-cost · 3 contract · 3 review platforms
Last verified
3mo ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
Ooma
KrispCall
Auto-renewal
Yes
Yes
Cancellation
Must notify within 30 days of disputed charges
—
Commitment
None - no contracts or long-term commitments required
1 year (annual billing option)
Price escalation
No published schedule for price increases
Users report mid-contract price increases and charges above contracted rates; promotional discount terms subject to reinterpretation at renewal
Can downgrade
✓
Yes
—
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Ooma Office and KrispCall both operate in the business phone / voip category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Ooma Office | KrispCall |
|---|---|---|
| Essentials | $19.95 /user/month | $12 /user/month |
| Pro | $24.95 /user/month | $15 /user/month |
| Pro Plus | $29.95 /user/month | $32 /user/month |
| Enterprise | Custom | $48 /user/month |
| Enterprise | — | Custom |
Contract Terms
| Term | Ooma Office | KrispCall |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | Must notify within 30 days of disputed charges | — |
| Minimum commitment | None - no contracts or long-term commitments required | 1 year (annual billing option) |
| Price escalation | No published schedule for price increases | Users report mid-contract price increases and charges above contracted rates; promotional discount terms subject to reinterpretation at renewal |
| Can downgrade | Yes | — |