Outreach Pricing 2026

Outreach pricing starts at $100 per user per month for the Standard plan and goes up to $130+ per user per month for the Professional plan, with annual contracts required. Enterprise and Unlimited tiers require custom quotes. Industry estimates place total costs at $20,000-$50,000 annually for mid-sized teams. Implementation fees add $1,000-$8,000 upfront, and add-on packages (Call, Meet, Deal, Forecast, Amplify) increase the total cost significantly.

No, Outreach does not offer a free plan or free trial. All plans require paid annual contracts starting at $100 per user per month. This lack of trial period makes it difficult to evaluate the platform before committing to significant annual costs. Organizations must rely on sales demos and reference calls to assess fit before purchasing.

Outreach offers 4 pricing tiers: Standard ($100/user/month with basic sales engagement), Professional ($130/user/month with AI-powered features and advanced analytics), Enterprise (custom pricing with HIPAA, SSO, and advanced security), and Unlimited (custom pricing with unlimited usage across all features). All tiers require annual contracts and don't include add-on packages like Call, Meet, Deal, Forecast, or Amplify.

Outreach costs between $100 and $160+ per user per month depending on the plan and negotiation. Standard starts at $100/user/month, Professional at $130/user/month, with Enterprise and Unlimited requiring custom quotes typically ranging $150-$200/user/month. Add-on packages, implementation fees ($1,000-$8,000), and priority support ($15-$20/user/month) increase the per-user total cost significantly.

Outreach is one of the most expensive sales engagement platforms but offers enterprise-grade features, AI capabilities, and comprehensive sales workflows. It's worth the price for mid-to-large sales organizations (50+ reps) with complex sales processes and Salesforce integration needs. However, smaller teams may find better value with more affordable alternatives like Apollo.io ($49/user/month) or Instantly.ai. The lack of transparent pricing and high implementation costs make ROI harder to predict.

Outreach is significantly more expensive than most competitors. Compared to Salesloft ($100-$165/user/month), Outreach is similar but requires higher implementation fees. Apollo.io ($49/user/month) and Instantly.ai are 50-60% cheaper with transparent pricing. Outreach's premium positioning targets enterprises willing to pay more for advanced AI features, comprehensive analytics, and white-glove support, while budget-conscious teams find better value elsewhere.

Outreach offers volume discounts for larger teams, with negotiation potential of 20-43% off list pricing. For example, 25 users might pay $24,000-$41,000 annually instead of $42,000 at list price. Best negotiation leverage occurs at quarter-end and year-end. Annual commitments (vs. monthly, though monthly isn't offered) provide the base pricing. Multi-year contracts may secure additional discounts but lock you into pricing and user counts long-term.

Outreach does not publicly advertise nonprofit or education discounts. However, qualified nonprofits and educational institutions should contact sales directly to inquire about special pricing programs. Some enterprise sales teams offer nonprofit discounts on a case-by-case basis, typically 10-20% off standard pricing, but this is not guaranteed and requires negotiation.

Outreach Enterprise includes everything in Professional plus HIPAA compliance, advanced user access controls, Outreach Data Sharing, enterprise security features, dedicated technical account management, enterprise SLAs, custom integrations support, advanced API access, multi-instance support, and SSO/SAML authentication. Pricing is custom based on user count and requirements, typically 2-3x the Standard plan cost. Implementation fees are also higher for Enterprise deployments.

Outreach bills annually on a per-user basis with no monthly billing option available. After signing an annual contract, you're invoiced upfront or in installments (quarterly/annually) based on negotiation. All seats must be paid for the full year even if not used. Add-on packages like Call (consumption-based), Meet, Deal, Forecast, and Amplify (credit-based) are billed separately. Implementation fees ($1,000-$8,000) are typically invoiced upfront as a one-time charge.

Yes, Outreach pricing is highly negotiable, especially for larger deals and multi-year contracts. Expect 20-43% discounts off list pricing with strong negotiation leverage. Best times to negotiate are quarter-end (March, June, September, December) and year-end when sales teams have quotas to hit. Key negotiation levers include: user count (50+ users get better rates), multi-year commitments, removal of add-on packages, reduced implementation fees, and competitive alternatives like Salesloft or Apollo.io.

Outreach implementation and onboarding fees range from $1,000 for basic self-serve setup to $8,000 for complex enterprise deployments. Mid-sized teams (25-50 reps) should budget $3,000-$5,000 for implementation including data migration, CRM integration setup, sequence building, and team training. Large enterprises (100+ reps) often pay $5,000-$8,000+ for white-glove implementation, custom workflows, and extensive training programs. These are one-time costs separate from annual subscription fees.

While Outreach doesn't officially publish minimum user requirements, the Standard plan is designed for teams of at least 5-10 users. Enterprise and Unlimited tiers may have higher minimums (50-100 users) based on custom negotiations. The high per-user cost and implementation fees make Outreach less economical for very small teams (1-5 reps), who would find better value with alternatives offering lower minimums or individual plans.

Outreach offers 5 major add-on packages with separate pricing: Call (integrated dialer, consumption-based pricing), Meet/Kaia (conversation intelligence, custom per-user pricing), Deal (deal management, custom pricing), Forecast (sales forecasting, custom pricing), and Amplify (AI agents, credit-based per-action pricing). Priority Support costs $15-$20/user/month. Total add-on costs can easily double or triple your base subscription cost, so a $130/user/month Professional plan could become $250-$300+/user/month with all add-ons.

Outreach requires annual contracts with no monthly cancellation option. Early cancellation typically requires paying the remainder of the annual contract, though some organizations negotiate buyout clauses during initial contract signing. You cannot reduce seat count mid-contract without penalty. The best approach is to negotiate shorter initial contract terms (1 year vs. 3 years) or include flexible terms for team size changes before signing.