Price checkMonthly
FreeFreeStarter$29/moGrowth$59/mo
See all 7 plans

All Tidio Chatbot Plans & Pricing

Some prices not re-verified — only plans marked “checked” were confirmed on the vendor’s pricing page

Plan Monthly Annual Best For
Starter checked Nov 4, 2026 Not specified
Growth checked Nov 4, 2026 Not specified
Plus checked Nov 4, 2026 Not published Not specified
Premium checked Nov 4, 2026 Contact Sales Contact Sales Not specified
Lyro AI Agent not re-verified Not published Not specified
Flows not re-verified Not published Not specified
View all features by plan (compare side-by-side)

Free

  • 50 billable conversations/month
  • First 50 Lyro AI Agent conversations free (lifetime)
  • First 100 visitors reached via Flows free

Starter

Growth

Plus

Premium

Lyro AI Agent

Flows

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At a glance

List price by tier (annualized, per license)

Per-license list price across Tidio Chatbot's plans, annualized. Custom-priced tiers show a hatched bar.

Starter$290.04/yr
Growth$590.04/yr
Plus$3.6K/yr
PremiumCustom
Lyro AI Agent$390/yr
Flows$290.04/yr
Quick Answer
Last verified:
High confidence

Tidio Chatbot has a free plan; its 5 paid plans cost $24.17–$300/mo. Premium is quote-based. Plans: Free (free), Starter at $29/month, Growth at $59/month, Plus at $300/month, Lyro AI Agent at $32.50/mo., and Flows at $24.17/mo.. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Try Tidio Chatbot Free

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Tidio Chatbot offers 7 pricing tiers: Free, Starter, Growth, Plus, Premium, Lyro AI Agent, Flows. A free plan is available. Paid plans include Starter at $29/month, Growth at $59/month, Plus at $300/month.

Compared to other ai chatbot platforms software, Tidio Chatbot is positioned at the budget-friendly price point.

  • 10 documented hidden costs beyond list price
  • G2 rating: 4.6 out of 5 from 1,880 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Tidio Chatbot cost?

Tidio Chatbot has a free plan; its 5 paid plans cost $24.17–$300/mo. Premium is quote-based. Plans include Free (free), Starter at $29/month, Growth at $59/month, Plus at $300/month, Premium (custom pricing), Lyro AI Agent at $32.50/mo., Flows at $24.17/mo..

Tidio Chatbot Pricing Overview

Tidio Chatbot has a free plan; its 5 paid plans cost $24.17–$300/mo. Premium is quote-based. The Free plan is free and is best for small sites starting with live chat. The Starter plan costs $29/month. The Growth plan costs $59/month. The Plus plan costs $300/month. The Premium plan requires contacting sales for a custom quote. The Lyro AI Agent plan costs $32.50/mo.. The Flows plan costs $24.17/mo..

There are at least 10 documented hidden costs beyond Tidio Chatbot's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 12, 2026 from 1 independent source.

Try Tidio Chatbot Free

Tidio Chatbot offers several pricing tiers to meet different needs. Plans are available on a monthly basis. The available tiers are Starter, Growth, Plus, Lyro AI Agent, and Flows.

How Tidio Chatbot Pricing Compares

Compare Tidio Chatbot pricing against top alternatives in AI Chatbot Platforms.

Botpress $0-$750/month View pricing → Chatbase $0-$500/month View pricing → Kore.ai $50-$180/month View pricing →

Compare Tidio Chatbot vs Alternatives

Before committing to Tidio Chatbot, compare pricing with these 3 alternatives in the same category.

VSBotpress
Free

Hobbyists and solo developers experimenting with AI chatbots at zero cost

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VSChatbase
Free

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VSKore.ai
From $50/month

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All Tidio Chatbot alternatives & migration guides

What Companies Actually Pay for Tidio Chatbot

Review scores
TrustRadius 8.9out of 10 (15)
Trustpilot 3.8out of 5 (224)
G2 4.6out of 5 (1,880)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Auto-renewal and Cancellation DifficultiesBilling and Pricing IssuesInability to Export Data

How Tidio Chatbot Pricing Compares

Software Starting Price Top Price
Tidio Chatbot Free $300/month
Botpress Free $939/month
Chatbase $40/month $500/month
Kore.ai $50/month $180/month
Landbot Free $220/month
ManyChat Free $199/month

Browse all AI Chatbot Platforms pricing →

10 Tidio Chatbot Hidden Costs Beyond the List Price

Beyond the listed price, Tidio Chatbot has at least 10 documented hidden costs that can significantly increase total cost of ownership.

Watch for 10 hidden costs
  • Add-on Features Lyro AI starts at $39 per month
    high 1 source
    Grounded summary These add-ons can significantly increase the total monthly cost, sometimes doubling the advertised base price
  • Branding Removal $20 per month
    low 1 source
    Grounded summary Lyro AI, Tidio's autonomous AI agent, starts at $39 per month for 100 conversations, with costs escalating to $79–$149 per month for 500–1,000 chats, and potentially several hundred dollars monthly for higher volumes
  • Conversation Overages and Automatic Upgrades additional conversations can cost an extra $10–$30 per block
    critical 1 source
    Grounded summary If a user on a monthly plan (excluding Plus and annual plans) reaches 95% of their allocated conversation, Lyro AI, or flow limit, Tidio automatically upgrades their subscription to the next tier to prevent service interruption
  • Internal Labor Costs
    medium 1 source
    Grounded summary Lyro AI knowledge base training: 2-4 hours
  • Lyro AI Agent Add-on $32.50/month to $149/month
    high 1 source
    Grounded summary Higher usage can quickly increase costs, with 500-1,000 AI chats potentially costing $79-$149/month, and 1,000 AI conversations estimated around $140/month.
  • Flows Automation Add-on $24.17/month to $29/month
    medium 1 source
    Grounded summary Flows Automation: This add-on, for building no-code conversion paths, starts at $24.17/month when billed annually for 2,000 visitors reached, or $29/month on a monthly basis.
  • Automatic Tier Upgrades $25 to $700
    critical 1 source
    Grounded summary The platform can force automatic tier upgrades if conversation usage exceeds 95% of a plan's limit, leading to sudden cost increases ranging from $25 to $700.
  • Per-Operator Fees $10/month per operator
    medium 1 source
    Grounded summary Per-Operator Fees: While core plans are conversation-based, additional operators on the Growth plan can incur a cost of $10/month per operator.
  • Usage Overages $10-$30 per block
    medium 1 source
    Grounded summary For example, additional conversations can cost between $10 and $30 per block, depending on the plan and AI usage.
  • Agent Seat Caps $749 per month
    critical 1 source
    Grounded summary If a team grows beyond this, they must upgrade to the Plus plan, which starts at $749 per month, representing a significant cost jump. Reported Jul 2026; current Plus price is $300/mo (verified Nov 4, 2026).
Tip

Ask your Tidio Chatbot sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 11 source citations total.

How to Negotiate Tidio Chatbot Pricing

Tidio Chatbot contracts are negotiable. These 1 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 1 tactics
Discuss Higher-Tier Pricing medium success

Engage in potential discussion regarding the pricing structure, particularly for higher-tier plans, as explicit negotiation tactics are not widely reported.

https://tidio.com
High success Medium Low / difficult

Full negotiation guide →

Tidio Chatbot Pricing FAQ

01 What is the cheapest paid plan?

The Starter and Flows plans are the cheapest paid plans, both costing $24.17 per month.

02 Does Tidio Chatbot offer custom pricing?

Yes, Tidio Chatbot offers a Premium tier with custom pricing.

Is this pricing incorrect? — we'll verify and update it.