Quick Answer
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Tidio Chatbot costs Free to $300 per month as of November 2026, with 7 plans available including a free tier. Plans: Free (free), Starter at $29/month, Growth at $59/month, Plus at $300/month, Lyro AI Agent at $32.50/mo., and Flows at $24.17/mo.. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Tidio Chatbot offers 7 pricing tiers: Free, Starter, Growth, Plus, Premium, Lyro AI Agent, Flows. A free plan is available. Paid plans include Starter at $29/month, Growth at $59/month, Plus at $300/month.

Last verified: | Sources: 1 pricing pages and reviews
Forever Free plan type

Yes, Tidio Chatbot offers a forever free plan as of November 2026. The free tier includes 3 features with limits on billable conversations/month. Paid plans start at $24.17/mo. (Flows). Pricing verified from 1 sources by CostBench.

Forever Free

Tidio Chatbot's free plan is available indefinitely with no time limit.

What's Included in the Free Plan

  • 50 billable conversations/month
  • First 50 Lyro AI Agent conversations free (lifetime)
  • First 100 visitors reached via Flows free
Start Free at Tidio Chatbot

Free Plan Limits

Limit Free Plan Paid Plans
Billable conversations/month 50

You'll Need to Upgrade When...

  • You exceed the user limit
  • You need features like advanced automation
  • You require premium support or SLA guarantees
  • You need to remove branding or watermarks
  • You need advanced integrations or API access

Hidden Restrictions on Free Plan

  • ! Tidio Chatbot branding may appear on your content or communications
  • ! Support is limited to community forums or email with longer response times
  • ! Export options may be restricted or include watermarks
  • ! API access is typically limited or not available
  • ! Advanced reporting and analytics require paid plans

Free vs Paid: Which Do You Need?

Free Plan is Enough If...

  • You're an individual or very small team
  • You need only basic features
  • You don't mind usage limits
  • Branding on output is acceptable
  • Community support is sufficient

Free vs Flows Plan Comparison

Free $0
Features 3 included 0+ included
Support Community/Email Priority Support
Branding Tidio Chatbot branding Your branding
Best For Small sites starting with live chat Growing teams

Frequently Asked Questions

01 Is Tidio Chatbot free?

Yes, Tidio Chatbot offers a forever free plan with 3 core features included. However, there are limits on billable conversations/month that may require upgrading.

02 What's included in Tidio Chatbot's free plan?

Tidio Chatbot's free plan includes: 50 billable conversations/month, First 50 Lyro AI Agent conversations free (lifetime), First 100 visitors reached via Flows free. Key limits include Billable conversations/month: 50.

03 What's NOT included in Tidio Chatbot's free plan?

The free plan excludes: advanced features, premium support, and higher limits. You'll also have Tidio Chatbot branding and limited support options.

04 When should I upgrade from Tidio Chatbot's free plan?

Consider upgrading when: you hit user or storage limits, need features like advanced automation, require premium support, or want to remove branding. The cheapest paid plan starts at $24.17/mo..

05 Is Tidio Chatbot's free plan really free forever?

Yes, Tidio Chatbot's free plan is available indefinitely with no time limit. However, feature and usage limits may restrict what you can do without upgrading to a paid plan.

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