Quick Answer
Last verified:
High confidence

Tidio Chatbot costs $24.17 to $749 per mo. as of August 2026, with 6 plans available. Plans: Starter at $24.17/mo., Growth at $49.17/mo., Plus at $749/mo., Lyro AI Agent at $32.5/mo., and Flows at $24.17/mo.. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Tidio Chatbot offers 6 pricing tiers: Starter, Growth, Plus, Premium, Lyro AI Agent, Flows. Paid plans include Starter at $24.17/mo., Growth at $49.17/mo., Plus at $749/mo..

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — See Tidio Chatbot Plans

Tidio Chatbot lists $24.17-$749/mo., but hidden costs like implementation and support add to the total as of August 2026. Key hidden costs: add-on features, branding removal, conversation overages and automatic upgrades. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Add-on Features

high addon

Core AI and automation functionalities, such as Lyro AI and Flows, are often billed separately as add-ons, which can significantly increase the total monthly cost.

industry

These add-ons can significantly increase the total monthly cost, sometimes doubling the advertised base price

2

Branding Removal

low addon

Users on the Growth plan incur an additional cost of $20 per month to remove the 'Powered by Tidio' branding from the chat widget.

industry

Lyro AI, Tidio's autonomous AI agent, starts at $39 per month for 100 conversations, with costs escalating to $79–$149 per month for 500–1,000 chats, and potentially several hundred dollars monthly for higher volumes

3

Conversation Overages and Automatic Upgrades

critical overage

Tidio automatically upgrades a user's subscription to the next tier if they reach 95% of their allocated conversation, Lyro AI, or flow limit, leading to unexpected and substantial price jumps.

industry

If a user on a monthly plan (excluding Plus and annual plans) reaches 95% of their allocated conversation, Lyro AI, or flow limit, Tidio automatically upgrades their subscription to the next tier to prevent service interruption

4

Internal Labor Costs

medium implementation

Buyers should account for internal labor costs associated with their team's time for tasks like chatbot flow configuration, team training, integration setup, and Lyro AI knowledge base training, which can accumulate 10-20 hours for an SMB setup.

industry

Lyro AI knowledge base training: 2-4 hours

5

Lyro AI Agent Add-on

high addon

The Lyro AI Agent is a separate paid add-on for all tiers except Premium, starting at $32.50/month annually for 50 AI conversations or $39/month monthly for 50-100 conversations, with higher usage quickly increasing costs.

industry

Higher usage can quickly increase costs, with 500-1,000 AI chats potentially costing $79-$149/month, and 1,000 AI conversations estimated around $140/month.

6

Flows Automation Add-on

medium addon

The Flows Automation add-on, used for building no-code conversion paths, starts at $24.17/month annually for 2,000 visitors reached or $29/month on a monthly basis.

industry

Flows Automation: This add-on, for building no-code conversion paths, starts at $24.17/month when billed annually for 2,000 visitors reached, or $29/month on a monthly basis.

7

Automatic Tier Upgrades

critical overage

Tidio can force automatic tier upgrades if conversation usage exceeds 95% of a plan's limit, leading to sudden cost increases ranging from $25 to $700.

industry

The platform can force automatic tier upgrades if conversation usage exceeds 95% of a plan's limit, leading to sudden cost increases ranging from $25 to $700.

8

Per-Operator Fees

medium overage

Additional operators on the Growth plan can incur a cost of $10/month per operator.

industry

Per-Operator Fees: While core plans are conversation-based, additional operators on the Growth plan can incur a cost of $10/month per operator.

9

Usage Overages

medium overage

Exceeding Tidio's fixed number of handled conversations requires upgrading or purchasing add-ons, with additional conversations costing between $10 and $30 per block depending on the plan and AI usage.

industry

For example, additional conversations can cost between $10 and $30 per block, depending on the plan and AI usage.

10

Agent Seat Caps

critical overage

Tidio's Free, Starter, and Growth plans cap at 10 agent seats, requiring an upgrade to the Plus plan, which starts at $749 per month, if a team grows beyond this limit.

industry

If a team grows beyond this, they must upgrade to the Plus plan, which starts at $749 per month, representing a significant cost jump.

Frequently Asked Questions

01 What hidden costs should I budget for with Tidio Chatbot?

Beyond the license fee, budget for: Add-on Features (Lyro AI starts at $39 per month); Branding Removal ($20 per month); Conversation Overages and Automatic Upgrades (additional conversations can cost an extra $10–$30 per block); Lyro AI Agent Add-on ($32.50/month to $149/month); Flows Automation Add-on ($24.17/month to $29/month); Automatic Tier Upgrades ($25 to $700); Per-Operator Fees ($10/month per operator); Usage Overages ($10-$30 per block); Agent Seat Caps ($749 per month). Exact totals depend on your deployment size and negotiated terms.

02 Does Tidio Chatbot charge for implementation?

Tidio Chatbot implementation is not included in the license cost. Buyers should account for internal labor costs associated with their team's time for tasks like chatbot flow configuration, team training, integration setup, and Lyro AI knowledge base training, which can accumulate 10-20 hours for an SMB setup..

03 How much does Tidio Chatbot support cost?

Premium support pricing for Tidio Chatbot depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Tidio Chatbot?

Tidio automatically upgrades a user's subscription to the next tier if they reach 95% of their allocated conversation, Lyro AI, or flow limit, leading to unexpected and substantial price jumps.. Estimated impact: additional conversations can cost an extra $10–$30 per block.

05 What add-ons cost extra with Tidio Chatbot?

Add-on pricing for Tidio Chatbot varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — See Tidio Chatbot Plans

Check current Tidio Chatbot pricing

Prices and terms change; verify against the live pricing page.

See Tidio Chatbot Pricing