Zoho Desk vs LiveChat
Help Desk/Support pricing comparison · 2026
Zoho Desk pricing ranges from $0–$40/user/month, while LiveChat ranges from $20–$89/agent/month. Zoho Desk is typically 66% more affordable, though your actual cost depends on tier and team size.
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Zoho Desk and LiveChat both operate in the help desk/support category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Zoho Desk | LiveChat |
|---|---|---|
| Free | Free /user/month | $20 /agent/month |
| Express | $7 /user/month | $41 /agent/month |
| Standard | $14 /user/month | $59 /agent/month |
| Professional | $23 /user/month | Custom |
| Enterprise | $40 /user/month | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Zoho Desk
3 scenarios$0/month (free tier with basic features)
Solo / Getting Started
$23/month
Growing Business
$40/month
Enterprise Setup
LiveChat
4 scenarios$20/month
Starter Setup
$41/month
Growing Business
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
Market Intelligence
Zoho Desk
- Median annual cost
- $420
- Based on
- 35 deals
LiveChat
- Median annual cost
- $400
- Based on
- 31 deals