LiveChat Pricing Calculator 2026
Estimate your total cost including hidden fees
The LiveChat pricing calculator at CostBench estimates true total cost of ownership, factoring in implementation, support, training, and hidden costs that add ~21% beyond the advertised $20–$89/agent/month pricing.
Your actual LiveChat cost depends on team size, tier selection, contract length, and add-ons. Enter your specifics below to get a personalized breakdown with Year 1 and ongoing costs.
- Base pricing: 4 tiers available, $20–$89/agent/month
- Annual savings: Typically 17% off with annual billing
- Implementation: $500–$2,000 per user
- Support fees: ~20% of license cost for premium support
- Training: $500 per user for onboarding and training
Compared to other help desk/support tools, LiveChat is mid-market priced. Hidden costs typically add 21% to the advertised price across the industry.
LiveChat pricing ranges from $20 to $89 per agent/month as of May 2026. LiveChat offers 4 pricing tiers. Hidden costs include marketplace add-ons, enterprise features locked behind higher tiers, which can add 30-60% to the base license fee. Pricing verified from 1 sources by CostBench.
Your Estimate
Cost Breakdown
Includes one-time costs (implementation, training)
LiveChat Pricing by Team Size
Here's what LiveChat costs for different team sizes, based on the Starter plan:
| Team Size | Monthly Cost | Annual Cost | Annual Savings |
|---|---|---|---|
| 5 agents | $100/mo | $960/yr | Save $240 |
| 10 agents | $200/mo | $1,920/yr | Save $480 |
| 25 agents | $500/mo | $4,800/yr | Save $1,200 |
| 50 agents | $1,000/mo | $9,600/yr | Save $2,400 |
| 100 agents | $2,000/mo | $19,200/yr | Save $4,800 |
| 250 agents | $5,000/mo | $48,000/yr | Save $12,000 |
| 500 agents | $10,000/mo | $96,000/yr | Save $24,000 |
Prices based on LiveChat Starter plan at $20/agent/month. Annual billing saves ~20% vs monthly. Verified April 2026.
Real-World LiveChat Cost Examples
Starter Setup
$20$20/month
A small business getting started with LiveChat on the Starter plan
Growing Business
$41$41/month
A mid-size business using LiveChat on the Team plan
Enterprise (100+ users)
$Custom pricing — typically negotiated annually, contact sales for quoteCustom pricing — typically negotiated annually, contact sales for quote
A large enterprise deploying LiveChat across the organization
Small Support Team (3 agents)
$123$123/month ($41/user/month × 3 users) or $99/month if paid annually
Basic customer support setup for a small business using Team plan features
Calculated from current tier dataCompare at This Team Size
Frequently Asked Questions
01 How accurate is this LiveChat pricing calculator?
This calculator uses official LiveChat pricing data verified as of 2026-04-24T00:23:24.374243+00:00. Hidden cost estimates are based on 2 verified cost categories from real user reports. Actual costs may vary based on negotiated discounts, specific feature requirements, and implementation complexity.
02 What hidden costs should I include in my LiveChat budget?
Our calculator includes 2 verified hidden cost categories for LiveChat: Marketplace Add-ons, Enterprise Features Locked Behind Higher Tiers. Toggle each to see how they affect your total cost.
03 Should I choose monthly or annual billing for LiveChat?
Annual billing typically saves 15-20% compared to monthly rates. However, monthly billing provides flexibility if you're testing the platform or have fluctuating team sizes. Commit annually only once you've validated the tool fits your needs.
04 How do I know which LiveChat tier I need?
Start with your must-have features. LiveChat offers 4 tiers ranging from $20 to $89/agent/month. Entry tiers work for basic needs, while enterprise tiers add advanced security, customization, and support.
05 Can I negotiate LiveChat pricing below calculator estimates?
Yes, LiveChat pricing is negotiable. Most companies save 15-30% off list prices through negotiation, especially for larger deployments or multi-year commitments. See our negotiation guide for tactics.