Quick Answer
Last verified:
High confidence

Community (by Community.com) uses custom pricing as of August 2026. Contact Community (by Community.com) directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Community (by Community.com) offers 1 pricing tiers: Community.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — Request Community (by Community.com) Pricing

Community (by Community.com) uses custom pricing, and hidden costs like implementation and support add to the quoted price as of August 2026. Contact the vendor for a quote. Hidden costs like implementation and support add significantly to the total. Key hidden costs: salesforce integration, carrier fees, dlc registration. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Salesforce Integration

high implementation

A one-time payment of $10,000 USD is required for the Community SMS for Marketing Cloud integration with Salesforce.

industry

Implementation Costs: A notable implementation cost is a $10,000 USD one-time payment for the Community SMS for Marketing Cloud integration with Salesforce.

2

Carrier Fees

medium addon

These are pass-through fees from mobile carriers, typically ranging from $0.003 to $0.010 per message, which could add an extra $25 to $50 for a team sending 10,000 messages a month.

industry

However, for SMS marketing platforms in general, common hidden or additional costs can include: * Carrier fees: These are typically pass-through fees from mobile carriers, ranging from $0.003 to $0.010 per message.

3

DLC Registration

low compliance

A one-time fee for registering a 10-digit long code can range from $4 to $15.

industry

DLC registration: A one-time fee for registering a 10-digit long code, which can range from $4 to $15.

4

Monthly Number Fees

high addon

These fees vary by number type, with toll-free numbers costing $2 to $25 per month and shortcodes potentially costing $1,500 per month.

industry

Monthly number fees: These vary depending on the type of number, with toll-free numbers costing $2 to $25 per month and shortcodes potentially costing $1,500 per month.

5

MMS Charges

medium addon

Messages with images (MMS) typically cost 2-3 times the rate of standard SMS messages.

industry

MMS charges: Messages with images (MMS) typically cost 2-3 times the rate of standard SMS messages.

6

Premium Support

low support

Premium support might incur additional fees, even though Community.com offers general support.

industry

Premium support charges: While Community.com offers support, premium support might incur additional fees.

Frequently Asked Questions

01 What hidden costs should I budget for with Community (by Community.com)?

Beyond the license fee, budget for: Salesforce Integration ($10,000 USD); Carrier Fees ($0.003 to $0.010 per message); DLC Registration ($4 to $15); Monthly Number Fees ($2 to $25 per month (toll-free); $1,500 per month (shortcodes)); MMS Charges (2-3 times the rate of standard SMS messages). Exact totals depend on your deployment size and negotiated terms.

02 Does Community (by Community.com) charge for implementation?

Community (by Community.com) implementation is not included in the license cost. A one-time payment of $10,000 USD is required for the Community SMS for Marketing Cloud integration with Salesforce.. Estimated impact: $10,000 USD.

03 How much does Community (by Community.com) support cost?

Premium support might incur additional fees, even though Community.com offers general support.

04 Are there overage or storage costs with Community (by Community.com)?

Overage and storage policies for Community (by Community.com) depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with Community (by Community.com)?

Add-on pricing for Community (by Community.com) varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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