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All Community (by Community.com) Plans & Pricing

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Last verified:
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Community (by Community.com) uses custom pricing as of August 2026. Contact Community (by Community.com) directly for a personalized quote. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Community (by Community.com) offers 1 pricing tiers: Community.

Compared to other sms marketing software, Community (by Community.com) is positioned at the budget-friendly price point.

  • 6 documented hidden costs beyond list price
  • Contracts auto-renew — Customers can cancel a subscription by contacting Community.com at accountservices@community.com; for free trials, cancellation must occur before the end of the trial period.
Last verified: | Sources: 1 pricing pages and reviews

How much does Community (by Community.com) cost?

Community (by Community.com) uses custom pricing across 1 plan. Contact Community (by Community.com) directly for a personalized quote. Plans include Community (custom pricing).

Community (by Community.com) Pricing Overview

Community (by Community.com) uses custom pricing — contact their sales team for a quote. The Community plan requires contacting sales for a custom quote.

Community (by Community.com) contracts auto-renew, with a 12 months minimum commitment.

There are at least 6 documented hidden costs beyond Community (by Community.com)'s list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

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Community offers custom pricing for its platform. Contact their sales team for specific details on plans and features.

How Community (by Community.com) Pricing Compares

Compare Community (by Community.com) pricing against top alternatives in SMS Marketing.

Attentive $500-$5000/month View pricing → Klaviyo SMS $0-$35/month View pricing → Postscript $0-$1500/month View pricing →

Compare Community (by Community.com) vs Alternatives

Before committing to Community (by Community.com), compare pricing with these 3 alternatives in the same category.

VSAttentive
From $500/month

E-commerce brands starting with SMS marketing

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VSKlaviyo SMS
Free

Testing SMS marketing

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VSPostscript
Free

Small Shopify stores testing SMS

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All Community (by Community.com) alternatives & migration guides

What Companies Actually Pay for Community (by Community.com)

Review scores
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Slow loading times.A desire for more integrations with third-party tools like CRMs or marketing automation platforms.Issues with the scheduling tool mixing up the order of texts that are scheduled to go out at the same time.A need for more customization options for analytics dashboards to better align with different campaign goals.

How Community (by Community.com) Pricing Compares

Software Starting Price Top Price
Community (by Community.com) Custom Custom
Attentive $500/month $5000/month
Klaviyo SMS Free $35/month
Postscript Free $1500/month
SimpleTexting $39/month $909/month
SMSBump Free $169/month

Browse all SMS Marketing pricing →

6 Community (by Community.com) Hidden Costs Beyond the List Price

Beyond the listed price, Community (by Community.com) has at least 6 documented hidden costs that can significantly increase total cost of ownership.

Watch for 6 hidden costs
  • Salesforce Integration $10,000 USD
    high 1 source
    industry "Implementation Costs: A notable implementation cost is a $10,000 USD one-time payment for the Community SMS for Marketing Cloud integration with Salesforce."
  • Carrier Fees $0.003 to $0.010 per message
    medium 1 source
    industry "However, for SMS marketing platforms in general, common hidden or additional costs can include: * Carrier fees: These are typically pass-through fees from mobile carriers, ranging from $0.003 to $0.010 per message."
  • DLC Registration $4 to $15
    low 1 source
    industry "DLC registration: A one-time fee for registering a 10-digit long code, which can range from $4 to $15."
  • Monthly Number Fees $2 to $25 per month (toll-free); $1,500 per month (shortcodes)
    high 1 source
    industry "Monthly number fees: These vary depending on the type of number, with toll-free numbers costing $2 to $25 per month and shortcodes potentially costing $1,500 per month."
  • MMS Charges 2-3 times the rate of standard SMS messages
    medium 1 source
    industry "MMS charges: Messages with images (MMS) typically cost 2-3 times the rate of standard SMS messages."
  • Premium Support
    low 1 source
    industry "Premium support charges: While Community.com offers support, premium support might incur additional fees."
Tip

Ask your Community (by Community.com) sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 1 independent sources
industry
Key claims include inline source attribution. Data verified against multiple independent sources. 7 source citations total.

Community (by Community.com) Contract Terms

Community (by Community.com) contracts auto-renew. Changes require Customers can cancel a subscription by contacting Community.com at accountservices@community.com; for free trials, cancellation must occur before the end of the trial period.. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Customers can cancel a subscription by contacting Community.com at accountservices@community.com; for free trials, cancellation must occur before the end of the trial period.
Minimum Commitment 12 months
Based on 1 verified source

Community (by Community.com) Pricing FAQ

01 Is there a free plan available?

There is no free plan available for Community.

02 What are the pricing tiers?

Community offers custom pricing. Please contact their sales team for details.

03 How is Community priced?

Community pricing is custom and not publicly listed.

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