Quick Answer
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Turbo Tenant costs Free to $16.58 per mo as of August 2026, with 3 plans available including a free tier. Plan: Free (free). Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Turbo Tenant offers 3 pricing tiers: Free, Essentials, Pro.

Turbo Tenant lists $0-$16.58/mo, but hidden costs like implementation and support add to the total as of August 2026. Key hidden costs: tenant screening fees, online rent payment fees (credit/debit card), lease agreements and e-signatures (free plan). Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Tenant Screening Fees

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The cost of tenant screening reports (credit, criminal, eviction histories) is typically paid by the applicant.

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This fee is generally $55 per application in the free tier, but can be reduced to $45 for landlords on the Essentials or Pro plans

2

Online Rent Payment Fees (Credit/Debit Card)

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Tenants paying rent with a credit or debit card are charged a convenience fee.

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However, tenants paying with a credit or debit card are charged a convenience fee of 3.49%

3

Lease Agreements and E-signatures (Free Plan)

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In the free plan, state-specific lease agreements and e-signatures are not included and must be purchased individually.

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However, the Essentials plan now includes unlimited lease agreements and e-signatures

4

Rent Reporting

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Tenants can opt-in to a rent reporting service to build their credit score.

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Optional Features/Add-ons: * Rent Reporting: Tenants can opt-in to a rent reporting service to build their credit score for an additional $4.99 per month

5

Advanced Accounting Features/Integrations

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Some advanced accounting features or integrations might have separate costs beyond what the Pro plan includes.

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However, the Essentials plan now includes unlimited lease agreements and e-signatures

6

Maintenance Plus (Lula Integration)

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This service automates maintenance coordination, but its availability and specific costs should be checked as it is not offered nationwide.

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Maintenance Plus (Lula Integration): This service automates maintenance coordination for landlords, but it's an integration and its availability and specific costs should be checked as it's not offered nationwide

7

Non-Refundable Tenant Application Fees

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TurboTenant charges tenants a non-refundable application fee of $40–$55 per application. These fees are collected even if the landlord never responds, the listing is fraudulent, the tenant was incorrectly directed to apply, or the platform charged the fee in error. TurboTenant's policy is no refunds under any circumstances, including platform-caused errors.

trustpilot

Turbo collects $55 per applicant and that's it. The landlord can never respond or make a decision on your application and keep the money.

trustpilot

They charge you $40 non-refundable and it doesn't matter if the landlord's listing is real, available, alive, responsive, under no circumstances will they refund your money.

8

Debit Card Payment Fee

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Tenants paying rent via debit card are charged a large flat fee — one tenant reported $73 added to a single rent payment. The fee is not prominently disclosed before payment, the transaction cannot be cancelled after processing, and TurboTenant's policy allows no refunds even when the fee was incurred accidentally.

trustpilot

I noticed there was a $73 fee for using my debit card and no fee for my bank account so I backed out and went to pay through my bank account.

trustpilot

somehow in the process of figuring out what in the world was going on I got a message that said thank you for your payment and it charged my debit card my rent plus $73

9

Credit Card Processing Fee (3.49%)

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TurboTenant charges a 3.49% processing fee for credit card payments. This fee can be triggered unexpectedly when bank account linking fails during onboarding or payment, leaving credit card as the only option and adding hundreds of dollars to large deposits or rent payments.

trustpilot

During the signup process, there was an error while linking my bank account, which meant my only option for paying my deposit was through my credit card with TurboTenant's 3.49% processing fee.

10

ACH Payment Holds (9–15+ Business Days)

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TurboTenant can hold ACH rent payments for 9 to 15+ business days before releasing funds to landlords. This affects first-month rent, security deposits, and large transfers — even on paid Premium plans. Landlords receive no advance notice, and TurboTenant provides no guaranteed release timeline. The delayed access to funds can cause downstream issues such as missed mortgage or contractor payments.

trustpilot

TurboTenant then held the funds for approximately 9 days before releasing them to my linked bank account.

trustpilot

tenants are forced to wait 10–15 business days for the funds to be returned before they can attempt payment again.

11

Bank Account Connection Expiry Fee

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TurboTenant's linked bank account connections expire periodically. The platform does not send notifications when this happens, causing tenants to miss payments or have rent automatically charged to a more expensive payment method. One tenant reported being charged an extra $20/month repeatedly as a result.

trustpilot

You keep forgetting my bank account information every month so it charges me an extra 20 dollars to pay my rent.

trustpilot

when the bank connection expired I didn't even get any notifications from TurboTenant, which made me miss two payments.

12

Free Tier Silently Passes Fees to Tenants

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Landlords on TurboTenant's Free plan pay nothing, but tenants are charged application and payment processing fees without clear disclosure during landlord onboarding. Landlords switching from Azibo (acquired by TurboTenant) reported that the free tier activated tenant fees with no warning, and that customer support access on the free tier is severely limited.

trustpilot

The "free" version now charges fees to my tenants with no warning and has limited access to support.

Frequently Asked Questions

01 What hidden costs should I budget for with Turbo Tenant?

Beyond the license fee, budget for: Tenant Screening Fees ($55 per application (free tier), $45 (Essentials/Pro plans)); Online Rent Payment Fees (Credit/Debit Card) (3.49%); Rent Reporting ($4.99 per month); Non-Refundable Tenant Application Fees ($40-$55); Debit Card Payment Fee ($73); Credit Card Processing Fee (3.49%) (3.49%); ACH Payment Holds (9–15+ Business Days) ($0-$500); Bank Account Connection Expiry Fee ($20/user/month); Free Tier Silently Passes Fees to Tenants ($40-$55). Exact totals depend on your deployment size and negotiated terms.

02 Does Turbo Tenant charge for implementation?

Implementation costs for Turbo Tenant vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Turbo Tenant support cost?

TurboTenant can hold ACH rent payments for 9 to 15+ business days before releasing funds to landlords. This affects first-month rent, security deposits, and large transfers — even on paid Premium plans. Estimated impact: $0-$500.

04 Are there overage or storage costs with Turbo Tenant?

Tenants paying rent with a credit or debit card are charged a convenience fee.. Estimated impact: 3.49%.

05 What add-ons cost extra with Turbo Tenant?

Add-on pricing for Turbo Tenant varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current Turbo Tenant pricing

Prices and terms change; verify against the live pricing page.

See Turbo Tenant Pricing