Quick Answer
Last verified:
High confidence

Tidio costs $24.17 to $49.17 per mo. as of August 2026, with 6 plans available. Plans: Starter at $24.17/mo., Growth at $49.17/mo., Lyro AI Agent at $32.5/mo., and Flows at $24.17/mo.. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Tidio offers 6 pricing tiers: Starter, Growth, Plus, Premium, Lyro AI Agent, Flows. Paid plans include Starter at $24.17/mo., Growth at $49.17/mo., Lyro AI Agent at $32.5/mo..

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — See Tidio Plans

Tidio lists $24.17-$49.17/mo., but hidden costs like implementation and support add to the total as of August 2026. Key hidden costs: internal labor for implementation, lyro ai add-on, usage spikes and overages. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Internal Labor for Implementation

medium implementation

Buyers should account for internal labor costs for implementation, which Tidio estimates at 10-20 hours for a typical small to medium-sized business setup.

industry

While Tidio advertises $0 for setup, onboarding, or implementation across all tiers, users often encounter additional expenses and restrictive contract clauses.

2

Lyro AI Add-on

high addon

The Lyro AI add-on, often not included in base prices, starts at $32.50/month for 50 AI conversations when billed annually, or $39/month for monthly billing.

industry

Lyro AI: The Lyro AI add-on starts at $32.50/month for 50 AI conversations when billed annually, or $39/month for monthly billing.

3

Usage Spikes and Overages

high overage

Tidio's pricing is conversation-based, meaning exceeding a plan's fixed number of handled conversations necessitates an upgrade or additional payments.

industry

Branding Removal: Removing the "Powered by Tidio" branding costs an additional $16.67 to $20 per month on the Growth plan, but is included in the Plus and Premium plans.

4

Branding Removal

low addon

Removing the "Powered by Tidio" branding costs an additional $16.67 to $20 per month on the Growth plan.

industry

Branding Removal: Removing the "Powered by Tidio" branding costs an additional $16.67 to $20 per month on the Growth plan, but is included in the Plus and Premium plans.

5

Significant Plan Jumps

high implementation

There is a substantial price gap between the Growth plan and higher tiers.

industry

Branding Removal: Removing the "Powered by Tidio" branding costs an additional $16.67 to $20 per month on the Growth plan, but is included in the Plus and Premium plans.

Frequently Asked Questions

01 What hidden costs should I budget for with Tidio?

Beyond the license fee, budget for: Lyro AI Add-on ($32.50/month); Usage Spikes and Overages ($10–$30); Branding Removal ($16.67 to $20 per month). Exact totals depend on your deployment size and negotiated terms.

02 Does Tidio charge for implementation?

Tidio implementation is not included in the license cost. Buyers should account for internal labor costs for implementation, which Tidio estimates at 10-20 hours for a typical small to medium-sized business setup..

03 How much does Tidio support cost?

Premium support pricing for Tidio depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Tidio?

Tidio's pricing is conversation-based, meaning exceeding a plan's fixed number of handled conversations necessitates an upgrade or additional payments.. Estimated impact: $10–$30.

05 What add-ons cost extra with Tidio?

Add-on pricing for Tidio varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — See Tidio Plans

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Prices and terms change; verify against the live pricing page.

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