Quick Answer
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Tidio costs $24.17 to $49.17 per mo. as of June 2026, with 6 plans available. Plans: Starter at $24.17/mo., Growth at $49.17/mo., Lyro AI Agent at $32.5/mo., and Flows at $24.17/mo.. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Tidio offers 6 pricing tiers: Starter, Growth, Plus, Premium, Lyro AI Agent, Flows. Paid plans include Starter at $24.17/mo., Growth at $49.17/mo., Lyro AI Agent at $32.5/mo..

Tidio true cost runs 70% above the listed $24.17-$49.17/mo. price as of June 2026. For a 25-person team, expect ~$16,575 in year-one costs vs the $9,750 base license. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

Example: True Cost for 25 Users

License (25 × $32.5 × 12) $9,750/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$1,950/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Estimated Year 1 Total ~$16,575
That's roughly 1.7× the advertised license price.