JumpCloud Hidden Costs 2026
What they don't show you on the pricing page
JumpCloud costs Free to $15 per user/month as of June 2026, with 7 plans available including a free tier. Plans: Free (free), Device Management at $9/user/month, SSO at $11/user/month, and Device Identity Management at $13/user/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
JumpCloud offers 7 pricing tiers: Free, Device Management, SSO, Device Identity Management, Platform Essentials, Platform, Platform Prime. A free plan is available. Paid plans include Device Management at $9/user/month, SSO at $11/user/month, Device Identity Management at $13/user/month. The Device Management plan is it teams needing cross-platform mdm for windows, macos, and linux without full identity features.
JumpCloud true cost runs 70% above the listed $0-$15/user/month price as of June 2026. For a 25-person team, expect ~$5,610 in year-one costs vs the $3,300 base license. Verified from 1 sources by CostBench.
Example: True Cost for 25 Users
| License (25 × $11 × 12) | $3,300/yr |
| Implementation (one-time) | +$15,000–$50,000 |
| Premium Support (20%) | +$660/yr |
| Training (25 × $500) | +$12,500 |
| Admin (part-time) | +$15,000–$25,000/yr |
| Estimated Year 1 Total | ~$5,610 |