All JumpCloud Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Free

  • Up to 10 users and 10 devices
  • Cloud directory with user management
  • SSO and passwordless authentication
  • Multi-factor authentication (MFA)
  • Basic device management
  • Community support

Device Management

  • Full MDM for Windows, macOS, and Linux
  • OS patch management
  • Remote device management
  • Device compliance policies
  • Software deployment
  • System insights and reporting

SSO

  • Single Sign-On with unlimited apps
  • Multi-factor authentication (MFA)
  • Password Manager
  • SAML and OIDC support
  • Conditional access policies
  • Directory integrations (Google, M365)

Device Identity Management

  • Cloud directory for identity management
  • Full MDM and patch management
  • MFA with conditional access
  • RADIUS and LDAP support
  • Group-based access policies
  • Directory integrations with HR systems

Platform Essentials

  • Unified identity and device management
  • SSO, MFA, and password manager
  • Full MDM and patch management
  • Cloud LDAP and RADIUS
  • Directory integrations
  • Standard support

Platform

  • Everything in Platform Essentials
  • Conditional access and compliance reporting
  • SaaS Management
  • Advanced directory integrations
  • Dedicated onboarding

Platform Prime

  • Everything in Platform
  • Zero Trust security policies
  • AI-powered threat detection
  • SaaS Management and shadow IT discovery
  • Advanced compliance reporting
  • Premium 24/7 support with dedicated CSM
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What does JumpCloud actually cost you?

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Tier
Billing
Your projected cost$225per month · $9/seat × 25 seats
Year 1 license$2.7K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across JumpCloud's plans, annualized. Custom-priced tiers show a hatched bar.

FreeCustom
Device Management$108/yr
SSO$132/yr
Device Identity Management$156/yr
Platform EssentialsCustom
PlatformCustom
Platform PrimeCustom
Real-world benchmark

Buyers actually pay a median of $1.0K/yr for JumpCloud contracts (Vendr deal flow, n=15). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
Medium confidence

JumpCloud costs Free to $15 per user/month as of June 2026, with 7 plans available including a free tier. Plans: Free (free), Device Management at $9/user/month, SSO at $11/user/month, and Device Identity Management at $13/user/month. Enterprise pricing is available on request. The median contract is $1,000/year based on 15 verified purchases.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

JumpCloud offers 7 pricing tiers: Free, Device Management, SSO, Device Identity Management, Platform Essentials, Platform, Platform Prime. A free plan is available. Paid plans include Device Management at $9/user/month, SSO at $11/user/month, Device Identity Management at $13/user/month. The Device Management plan is it teams needing cross-platform mdm for windows, macos, and linux without full identity features.

Compared to other identity & access management software, JumpCloud is positioned at the budget-friendly price point.

  • Median contract: $1,000/yr from 15 purchases
  • 0

How much does JumpCloud cost?

JumpCloud offers 7 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Device Management at $9/user/month, SSO at $11/user/month, Device Identity Management at $13/user/month, Platform Essentials (custom pricing), Platform (custom pricing), Platform Prime (custom pricing).

JumpCloud Pricing Overview

JumpCloud has 7 pricing plans, including a free tier. Paid plans range from $0 to $15/user/month. The Free plan is free and is best for teams of up to 10 users evaluating jumpcloud's core identity and device features. The Device Management plan costs $9/user/month, best for it teams needing cross-platform mdm for windows, macos, and linux without full identity features. The SSO plan costs $11/user/month, best for organizations focused on secure application access with sso, mfa, and password management. The Device Identity Management plan costs $13/user/month, best for organizations needing a combined cloud directory plus device management solution. The Platform Essentials plan requires contacting sales for a custom quote and is designed for growing organizations needing a unified identity and device platform at a mid-tier. The Platform plan requires contacting sales for a custom quote and is designed for mid-size organizations wanting a fully unified identity and device management platform. The Platform Prime plan requires contacting sales for a custom quote and is designed for enterprises requiring zero trust, advanced security, and premium 24/7 support.

The median JumpCloud customer pays $1,000/year based on 15 verified purchases.

This pricing was last verified in June 9, 2026 from 1 independent source.

JumpCloud paid plans cost $9–$15 per user per month as of 2026, depending on the tier and billing cycle. Annual billing starts at $9/user/month for Device Management, $11 for SSO, and $13 for Device Identity Management; monthly billing raises those prices to $11, $13, and $15 respectively. Three higher tiers — Platform Essentials, Platform, and Platform Prime — are priced by quote.

JumpCloud is a cloud directory platform providing unified identity, access, and device management across Windows, macOS, and Linux. It is commonly used as a cloud-native alternative to on-premises Active Directory.

A free plan is available for up to 10 users and 10 devices, covering core directory, SSO, and MFA features with no time limit.

How JumpCloud Pricing Compares

Compare JumpCloud pricing against top alternatives in Identity & Access Management.

Compare JumpCloud vs Alternatives

Before committing to JumpCloud, compare pricing with these 3 alternatives in the same category.

All JumpCloud alternatives & migration guides

What Companies Actually Pay for JumpCloud

The median JumpCloud buyer pays $1,000/year based on 15 verified purchase transactions.

What companies actually pay $1,000/yr Median across 15 community cost mentions
Review scores
TrustRadius 9.3/10 (51)
Trustpilot 3/5 (1)
Top pricing complaints
No Android MDM supportAnnual price increases for MSPsSales responsiveness and quote delaysTiered pricing complexity
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 15 distinct user reports. Indicative only — not contract-grade data.

How JumpCloud Pricing Compares

Software Starting Price Top Price
JumpCloud Free $15/user/month
Auth0 Free $800/month
BeyondTrust Custom Custom
Cisco Duo Free $9/user/month
Google Cloud Identity Custom Custom
Microsoft Entra ID Free $12/user/month
Intelligence sourced from 3 independent sources
Reddit User discussions TrustRadius Enterprise reviews Trustpilot Consumer reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 5 source citations total.

JumpCloud Contract Terms

JumpCloud contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal No
Mid-Term Downgrade Not allowed
Payment Terms Annual or monthly billing available
Price Escalation Up to 7% annual price increases for MSP customers
Based on 1 verified source

How to Negotiate JumpCloud Pricing

JumpCloud contracts are negotiable. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Request Education Pricing high success

JumpCloud offers steep education discounts starting at $2/user/month, significantly lower than standard pricing. Request education pricing if you qualify.

Multiple Reddit users confirmed education pricing at $2/user/month
Leverage Free Tier for Trial high success

Start with the free tier (10 users, 10 devices) to test the platform before committing to paid plans. No credit card required and no time limit on the free tier.

JumpCloud offers free tier for up to 10 users and 10 devices with no trial expiry
Negotiate Annual Billing Discount medium success

Annual billing provides approximately 15-18% savings versus monthly billing across JumpCloud tiers. Negotiate for additional discounts on top of annual pricing.

Current tier data shows Device Management at $11/mo vs $9/year, SSO at $13/mo vs $11/year

Full negotiation guide →

JumpCloud Pricing FAQ

01 How much does JumpCloud cost?

JumpCloud paid plans start at $9/user/month (annual) for Device Management. SSO is $11/user/month and Device Identity Management is $13/user/month on annual billing. Monthly billing rates are $11, $13, and $15 respectively. Platform Essentials, Platform, and Platform Prime tiers are quote-based.

02 Does JumpCloud have a free plan?

Yes. JumpCloud offers a free plan for up to 10 users and 10 devices with no time limit. It includes core directory, SSO, MFA, and basic device management. Paid plans are required once you exceed 10 users.

03 What is the cheapest JumpCloud paid plan?

The cheapest paid plan is Device Management at $9/user/month on annual billing ($11/user/month billed monthly). It covers MDM for Windows, macOS, and Linux with patch management and compliance policies.

04 What does JumpCloud charge per month versus annually?

Annual billing: Device Management $9, SSO $11, Device Identity Management $13 per user per month. Monthly billing: those same tiers cost $11, $13, and $15 per user per month. Annual billing saves approximately 15–18%.

05 How does JumpCloud compare to Okta on price?

JumpCloud's SSO plan is $11/user/month (annual) and includes device management and a cloud directory alongside SSO and MFA. Okta is typically less expensive for SSO-only use cases but does not bundle device management. JumpCloud is often the better value for organizations managing both identities and endpoints.

06 Can JumpCloud replace Active Directory?

Yes. JumpCloud's Device Identity Management plan () provides cloud LDAP, RADIUS, group policies, and cross-platform MDM — the core capabilities of Active Directory — without requiring on-premises servers.

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