Price checkPer seat
Platform EssentialsCustomPlatformCustomPlatform PrimeCustom
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All JumpCloud Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Platform Essentials

  • Unified identity and device management
  • SSO, MFA, and password manager
  • Full MDM and patch management
  • Cloud LDAP and RADIUS
  • Directory integrations
  • Standard support

Platform

  • Everything in Platform Essentials
  • Conditional access and compliance reporting
  • SaaS Management
  • Advanced directory integrations
  • Dedicated onboarding

Platform Prime

  • Everything in Platform
  • Zero Trust security policies
  • AI-powered threat detection
  • SaaS Management and shadow IT discovery
  • Advanced compliance reporting
  • Premium 24/7 support with dedicated CSM
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Quick Answer
Last verified:
Medium confidence

JumpCloud has a free plan; paid plans are quote-based. The median contract is $1,000/year based on 15 community cost mentions.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

JumpCloud offers 3 pricing tiers: Platform Essentials, Platform, Platform Prime. The Platform plan is mid-size organizations wanting a fully unified identity and device management platform.

Compared to other identity & access management software, JumpCloud is positioned at the budget-friendly price point.

  • Median contract: $1,000/yr from 15 purchases Precise
  • 4 documented hidden costs beyond list price
Last verified: | Sources: 1 pricing pages and reviews

How much does JumpCloud cost?

JumpCloud uses custom pricing across 3 plans. Contact JumpCloud directly for a personalized quote. Plans include Platform Essentials (custom pricing), Platform (custom pricing), Platform Prime (custom pricing).

JumpCloud Pricing Overview

JumpCloud uses custom pricing — contact their sales team for a quote. The Platform Essentials plan requires contacting sales for a custom quote and is designed for growing organizations needing a unified identity and device platform at a mid-tier. The Platform plan requires contacting sales for a custom quote and is designed for mid-size organizations wanting a fully unified identity and device management platform. The Platform Prime plan requires contacting sales for a custom quote and is designed for enterprises requiring zero trust, advanced security, and premium 24/7 support.

The median JumpCloud customer pays $1,000/year based on 15 community cost mentions.

There are at least 4 documented hidden costs beyond JumpCloud's list price, including implementation, training, and add-on fees.

This pricing was last verified in October 29, 2026 from 1 independent source.

Try JumpCloud Free

JumpCloud is a cloud directory platform providing unified identity, access, and device management across Windows, macOS, and Linux. It is commonly used as a cloud-native alternative to on-premises Active Directory.

A free plan is available for up to 10 users and 10 devices, covering core directory, SSO, and MFA features with no time limit.

How JumpCloud Pricing Compares

Compare JumpCloud pricing against top alternatives in Identity & Access Management.

Auth0 $0-$240/user/mo Compare → Okta $2-$17/user/mo Compare → OneLogin $2-$10/user/mo Compare →

Compare JumpCloud vs Alternatives

Before committing to JumpCloud, compare pricing with these 3 alternatives in the same category.

VSAuth0
Free

Developers and startups building MVPs or side projects that need basic authentication

Full comparison
VSOkta
From $2/user/mo

Organizations that only need single sign-on without MFA or directory services

Full comparison
VSOneLogin
From $2/user/mo

Organizations that only need basic single sign-on without MFA or directory features

Full comparison

All JumpCloud alternatives & migration guides

What Companies Actually Pay for JumpCloud

The median JumpCloud buyer pays $1,000/year based on 15 community cost mentions.

What companies actually pay $1,000/yr Median across 15 community cost mentions Precise
Review scores
TrustRadius 9.3out of 10 (51)
Trustpilot 3out of 5 (1)
Third-party review aggregates, as of Mar 2026
Top pricing complaints
No Android MDM supportAnnual price increases for MSPsSales responsiveness and quote delaysTiered pricing complexity
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 15 distinct user reports. Indicative only — not contract-grade data.

How JumpCloud Pricing Compares

Software Starting Price Top Price
JumpCloud Custom Custom
Auth0 Free $240/month
BeyondTrust Custom Custom
Cisco Duo Free $9/user/month
Descope Free $799/month
Foxpass $0.5/user/month $0.5/user/month

Detailed pricing comparisons:

Browse all Identity & Access Management pricing →

4 JumpCloud Hidden Costs Beyond the List Price

Beyond the listed price, JumpCloud has at least 4 documented hidden costs that can significantly increase total cost of ownership.

Watch for 4 hidden costs
  • Custom Integrations and Development
    medium 1 source
    Grounded summary Custom Integrations and Development: Organizations requiring custom SAML applications, SCIM provisioning, or API-based integrations may incur additional development or consulting costs
  • Premium Support 15–25% of the annual subscription value
    medium 1 source
    Grounded summary Premium Support: While standard support is included in all paid tiers, premium support, which offers faster response times, dedicated account management, and custom SLAs, typically costs an additional 15–25% of the annual subscription value
  • Month-to-month Billing Premium 15–25%
    low 1 source
    Grounded summary Month-to-month Billing Premium: Opting for month-to-month billing typically carries a premium of 15–25% over annual rates
  • Migration Costs (Out of JumpCloud) $60,000 to $180,000
    critical 1 source
    Grounded summary Migration Costs (Out of JumpCloud): While not an implementation cost for JumpCloud, buyers should be aware that migrating off JumpCloud can range from $60,000 to $180,000, primarily due to rebuilding device management policies that use JumpCloud's...
Tip

Ask your JumpCloud sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
grounded summary Reddit User discussions TrustRadius Enterprise reviews Trustpilot Consumer reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 8 source citations total.

JumpCloud Contract Terms

JumpCloud contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal No
Mid-Term Downgrade Not allowed
Payment Terms Annual or monthly billing available
Price Escalation Up to 7% annual price increases for MSP customers
Based on 1 verified source

How to Negotiate JumpCloud Pricing

JumpCloud contracts are negotiable. These 2 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 2 tactics
Leverage Free Tier for Trial high success

Start with the free tier (10 users, 10 devices) to test the platform before committing to paid plans. No credit card required and no time limit on the free tier.

JumpCloud offers free tier for up to 10 users and 10 devices with no trial expiry
Negotiate Annual Billing Discount medium success

Annual billing provides approximately 15-18% savings versus monthly billing across JumpCloud tiers. Negotiate for additional discounts on top of annual pricing.

Current tier data shows Device Management at $11/mo vs $9/year, SSO at $13/mo vs $11/year
High success Medium Low / difficult

Full negotiation guide →

JumpCloud Price History

Pricing changes CostBench has tracked for JumpCloud, verified across 2 snapshots going back to 2026Q1.

  1. JumpCloud price decrease

    Highest tier decreased from $15 to $13/month

    -13.3%

  2. JumpCloud tier restructure

    Changed from 6 to 7 pricing tiers

  3. JumpCloud Device Management decrease

    Device Management tier decreased from $11 to $9/month

    -18.2%

  4. JumpCloud SSO decrease

    SSO tier decreased from $13 to $11/month

    -15.4%

Price decreased 17% over 0.6 years

View JumpCloud's full price history →

JumpCloud Pricing FAQ

01 Does JumpCloud have a free plan?

Yes. JumpCloud offers a free plan for up to 10 users and 10 devices with no time limit. It includes core directory, SSO, MFA, and basic device management. Paid plans are required once you exceed 10 users.

02 Can JumpCloud replace Active Directory?

Yes. JumpCloud's Device Identity Management plan () provides cloud LDAP, RADIUS, group policies, and cross-platform MDM — the core capabilities of Active Directory — without requiring on-premises servers.

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