Quick Answer
Last verified:
High confidence

Gladly costs $38 to $150 per user/month as of November 2026, with 3 plans available. Plans: Task Based at $38/user/month, and Customer Facing at $150/user/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Gladly offers 3 pricing tiers: Task Based, Customer Facing, Enterprise. Paid plans include Task Based at $38/user/month, Customer Facing at $150/user/month. The Customer Facing plan is customer experience teams focused on lifetime value.

Last verified: | Sources: 5 pricing pages and reviews
Trial Only no free tier

No, Gladly does not offer a free plan as of November 2026. Paid plans start at $38/user/month. Pricing verified from 5 sources by CostBench.

No Free Tier Available

Gladly does not offer a forever-free plan. We couldn't confirm whether Gladly offers a free trial; check the vendor's site.

Looking for Free Alternatives?

If a free tier is essential for your needs, consider exploring other help desk tools that offer generous free plans. Many competitors provide forever-free options suitable for individuals and small teams.

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Frequently Asked Questions

01 Does Gladly have a free plan?

No, Gladly does not offer a free tier. We couldn't confirm whether Gladly offers a free trial; check the vendor's site. Paid plans start at $38/user/month.

02 What are free alternatives to Gladly?

If you need a free help desk solution, consider alternatives that offer generous free tiers. Many competitors in this space provide forever-free plans with basic features suitable for individuals and small teams.

03 How can I get the best deal on Gladly?

Without a free tier, maximize value by: asking about discounts, comparing monthly and annual billing, and starting with the lowest tier that meets your needs.

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