HappyFox vs Gladly Pricing (2026)
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Team size
25 seats

HappyFox vs Gladly

Help Desk pricing comparison · 2026

HappyFox costs $29–$119/user/mo, while Gladly costs $38–$150/user/mo. HappyFox is typically 27% more affordable, though your actual cost depends on tier and team size.

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2 products · Help Desk
Side-by-side · live
HappyFox
HappyFox is a cloud-based help desk software that streamlines customer support operations
verified 7d ago
$850 $21K
View pricing →
Gladly
Gladly is a conversation-centric customer service platform that organizes interactions aro
verified 4mo ago
$850 $21K
View pricing →
Annual license estimate
HappyFox costs $24K less than Gladly · 25 seats where applicable
Cheapest $21K
Spread 54%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Team
$21K/yr
year 1 license · $69/seat
Customer Facing
$45K/yr
year 1 license · $150/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
—
Not in Vendr's deal flow
Median annual
$850/yr
Vendr · n=117
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 1 sourced fact
1 contract
Last verified 1w ago
Confidence High confidence
Sources 4 sourced facts
1 hidden-cost · 2 contract · Vendr median
Last verified 4mo ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
1 documented
  • Hero AI Support Add-On Pricing
    $155-$180/user/month
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

HappyFox
Gladly
Auto-renewal
Yes
Yes
Cancellation
at least 30 days prior to the expiration of the current term or the commencement of the next renewal term
—
Commitment
✓ monthly and annual subscription periods
10 users for the "Hero" package and 45 users for the "Superhero" package
Price escalation
—
—
Can downgrade
—
—
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
No public ratings yet
Best for
Small teams up to 5 agents needing basic help desk functionality
Watch out
Cost/Pricing Structure
No public ratings yet
Best for
Small teams with basic task management needs
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Help Desk

HappyFox

$29–$119
/user/mo
4 plans
Full pricing breakdown →
VS
Help Desk

Gladly

$38–$150
/user/mo
3 plans
Full pricing breakdown →

HappyFox and Gladly both operate in the help desk category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan HappyFox Gladly
Basic $29 /agent/month $38 /user/month
Team $69 /agent/month $150 /user/month
Pro $119 /agent/month Custom
Enterprise Pro Custom —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

HappyFox

2 scenarios
$72/month ($24 × 3 agents)
Small Team - Basic Plan
Basic plan with core features
$392/month ($49 × 8 agents)
Growing Company - Team Plan
Team plan with multi-brand support

Gladly

1 scenario
Custom pricing
Enterprise (50+ agents)

Contract Terms

Term HappyFox Gladly
Auto-renewal Yes Yes
Cancellation at least 30 days prior to the expiration of the current term or the commencement of the next renewal term —
Minimum commitment monthly and annual subscription periods 10 users for the "Hero" package and 45 users for the "Superhero" package

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