Price checkPer seat
Zoom Phone US & CA Metered$10.50/user/moZoom Phone US & CA Unlimited$16/user/moWorkplace Pro Plus$20.50/user per mo
See all 16 plans

All Zoom Phone Plans & Pricing

Some prices not re-verified — only plans marked “checked” were confirmed on the vendor’s pricing page

Plan Monthly Annual Best For
Zoom Phone US & CA Unlimited checked Oct 31, 2026 Annual billing only Not specified
Workplace Pro Plus not re-verified Annual billing only Not specified
Zoom Compliance Manager powered by Theta Lake not re-verified Not published Not specified
Additional Phone Numbers not re-verified Not published Not specified
International Calling not re-verified Not published Not specified
Desk Phones & Headsets not re-verified Contact Sales Contact Sales Not specified
Large Meeting not re-verified Not published Not specified
Cloud Storage not re-verified Not published Not specified
Translated Captions not re-verified Not published Not specified
Conference Room Connector not re-verified Not published Not specified
Custom Avatars not re-verified Not published Not specified
Audio Conferencing not re-verified Not published Not specified
View all features by plan (compare side-by-side)

Zoom Phone US & CA Metered

Zoom Phone US & CA Unlimited

Workplace Pro Plus

Workplace Business Plus

Zoom Phone Global Select

Zoom Phone Customer Engagement Pack

Zoom Compliance Manager powered by Theta Lake

Additional Phone Numbers

International Calling

Desk Phones & Headsets

Large Meeting

Cloud Storage

Translated Captions

Conference Room Connector

Custom Avatars

Audio Conferencing

Pricing Alerts

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Compare Zoom Phone with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
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What does Zoom Phone actually cost you?

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Tier
Billing
Your projected cost$625per month · $25/seat × 25seats
Year 1 license$7.5K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across Zoom Phone's plans, annualized. Custom-priced tiers show a hatched bar.

Zoom Phone US & CA Metered$126/yr
Zoom Phone US & CA Unlimited$192/yr
Workplace Pro Plus$246/yr
Workplace Business Plus$294/yr
Zoom Phone Global SelectCustom
Zoom Phone Customer Engagement Pack$300/yr
Zoom Compliance Manager powered by Theta Lake$72/yr
Additional Phone Numbers$60/yr
International Calling$120/yr
Desk Phones & HeadsetsCustom
Large Meeting$600/yr
Cloud Storage$120/yr
Translated Captions$60/yr
Conference Room Connector$588/yr
Custom Avatars$264/yr
Audio Conferencing$1.2K/yr
Quick Answer
Last verified:
Medium confidence

Zoom Phone costs $5 to $100 per user per month as of October 2026, with 16 plans available. Plans: Zoom Phone US & CA Metered at $10.50/user/month (billed annually), Zoom Phone US & CA Unlimited at $16/user/month (billed annually), Workplace Pro Plus at $20.50/user per month (billed annually), Workplace Business Plus at $24.50/user per month (billed annually), Zoom Phone Customer Engagement Pack at $25 per month, Zoom Compliance Manager powered by Theta Lake at $6 per month, Additional Phone Numbers at $5 per month, International Calling at $10 per month, Large Meeting at $50 per month, Cloud Storage at $10 per month, Translated Captions at $5 per month, Conference Room Connector at $49 per month, Custom Avatars at $22 per month, and Audio Conferencing at $100 per month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Zoom Phone offers 16 pricing tiers: Zoom Phone US & CA Metered, Zoom Phone US & CA Unlimited, Workplace Pro Plus, Workplace Business Plus, Zoom Phone Global Select, Zoom Phone Customer Engagement Pack, Zoom Compliance Manager powered by Theta Lake, Additional Phone Numbers, International Calling, Desk Phones & Headsets, Large Meeting, Cloud Storage, Translated Captions, Conference Room Connector, Custom Avatars, Audio Conferencing. Paid plans include Zoom Phone US & CA Metered at $10.50/user/month (billed annually), Zoom Phone US & CA Unlimited at $16/user/month (billed annually), Workplace Pro Plus at $20.50/user per month (billed annually).

Compared to other business phone / voip software, Zoom Phone is positioned at the budget-friendly price point.

  • 14 documented hidden costs beyond list price
  • G2 rating: 4.5 out of 5 from 420 reviews (as of Sep 2026)
Last verified: | Sources: 2 pricing pages and reviews

How much does Zoom Phone cost?

Zoom Phone plans start at $5/mo. Enterprise pricing is quote-based. Plans include Zoom Phone US & CA Metered at $10.50/user/month (billed annually), Zoom Phone US & CA Unlimited at $16/user/month (billed annually), Workplace Pro Plus at $20.50/user per month (billed annually), Workplace Business Plus at $24.50/user per month (billed annually), Zoom Phone Global Select (custom pricing), Zoom Phone Customer Engagement Pack at $25 per month, Zoom Compliance Manager powered by Theta Lake at $6 per month, Additional Phone Numbers at $5 per month, International Calling at $10 per month, Desk Phones & Headsets (custom pricing), Large Meeting at $50 per month, Cloud Storage at $10 per month, Translated Captions at $5 per month, Conference Room Connector at $49 per month, Custom Avatars at $22 per month, Audio Conferencing at $100 per month.

Zoom Phone Pricing Overview

Zoom Phone has 16 pricing plans ranging from $5 to $100/user per month. The Zoom Phone US & CA Metered plan costs $10.50/user/month (billed annually), best for low-volume callers who prefer pay-as-you-go domestic calling. The Zoom Phone US & CA Unlimited plan costs $16/user/month (billed annually). The Workplace Pro Plus plan costs $20.50/user per month (billed annually). The Workplace Business Plus plan costs $24.50/user per month (billed annually), best for teams needing unlimited fax, sso, and advanced compliance controls. The Zoom Phone Global Select plan requires contacting sales for a custom quote and is designed for multinationals needing flat-rate calling across 40+ countries. The Zoom Phone Customer Engagement Pack plan costs $25 per month, best for call center teams needing enhanced queue analytics. The Zoom Compliance Manager powered by Theta Lake plan costs $6 per month. The Additional Phone Numbers plan costs $5 per month. The International Calling plan costs $10 per month. The Desk Phones & Headsets plan requires contacting sales for a custom quote. The Large Meeting plan costs $50 per month. The Cloud Storage plan costs $10 per month. The Translated Captions plan costs $5 per month. The Conference Room Connector plan costs $49 per month. The Custom Avatars plan costs $22 per month. The Audio Conferencing plan costs $100 per month.

Zoom Phone with a 1 year minimum commitment.

There are at least 14 documented hidden costs beyond Zoom Phone's list price, including implementation, training, and add-on fees.

This pricing was last verified in October 21, 2026 from 2 independent sources.

See Zoom Phone Plans

Zoom Phone pricing starts at $16/user/year for the US & CA Unlimited plan, which covers domestic US and Canadian calling. Teams wanting a bundled meetings-plus-phone platform can move to the Workplace Pro Plus plan at $20.50/user/year. International calling, compliance recording, audio conferencing, conference room integration, and cloud storage are all priced as separate monthly add-ons on top of the base license.

How Zoom Phone Pricing Compares

Compare Zoom Phone pricing against top alternatives in Business Phone / VoIP.

8x8 $15-$140/month View pricing → CallHippo $0-$45/user/month View pricing → Dialpad $15-$25/month View pricing →

Compare Zoom Phone vs Alternatives

Before committing to Zoom Phone, compare pricing with these 3 alternatives in the same category.

VS8x8
From $15/month

Small businesses needing basic VoIP phone service and messaging

Compare pricing
VSCallHippo
Free

Individuals or very small teams wanting a free virtual phone number with basic calling features

Compare pricing
VSDialpad
From $15/month

Small businesses and teams needing basic VoIP service with messaging and workspace integrations without AI features

Compare pricing

All Zoom Phone alternatives & migration guides

What Companies Actually Pay for Zoom Phone

Review scores
TrustRadius 8out of 10 (137)
G2 4.5out of 5 (420)
Third-party review aggregates, as of Sep 2026
Top pricing complaints
High failure rate for Zoom meetings with crashes during screen sharingPoor customer service — users report being treated as a number rather than a valued customerBreakout rooms for webinars not included in standard webinar licenseComplex number porting and outlying office setup requiring multiple admin corrections

How Zoom Phone Pricing Compares

Software Starting Price Top Price
Zoom Phone $5/user per month $100/user per month
8x8 $15/month $140/month
CallHippo Free $55/user/month
Dialpad $15/month $25/month
KrispCall $12/user/month $48/user/month
Ooma Office $19.95/month $29.95/month

Browse all Business Phone / VoIP pricing →

14 Zoom Phone Hidden Costs Beyond the List Price

Beyond the listed price, Zoom Phone has at least 14 documented hidden costs that can significantly increase total cost of ownership.

Watch for 14 hidden costs
  • International Calling $0.02 to over $1.00 per minute
    medium 1 source
    Grounded summary These can include: * International Calling: While some plans offer unlimited domestic calling, international calls often incur per-minute charges (ranging from $0.02 to over $1.
  • Toll-Free Numbers $5 per month per number, plus usage fees of $0.02-$0.04 per minute
    medium 1 source
    Grounded summary Toll-Free Numbers: These cost an additional $5 per month per number, plus usage fees of $0.02-$0.04 per minute for incoming calls.
  • Zoom Phone Power Pack $25 per user per month
    high 1 source
    Grounded summary Zoom Phone Power Pack (Customer Engagement Pack): Essential for businesses with call center operations, this add-on costs $25 per user per month and unlocks features like real-time queue analytics, historical reporting, and Team SMS capabilities.
  • Additional Phone Numbers $5 per number per month
    medium 1 source
    Grounded summary Additional Phone Numbers: Local, toll-free, or international numbers beyond what's included in a plan typically start at $5 per number per month.
  • Cloud Storage $10 per user per month
    medium 1 source
    Grounded summary Cloud Storage: Call recordings and document storage may require purchasing a Zoom Workplace bundle or paying $10 per user per month for additional cloud storage via separate add-ons.
  • Translated Captions $5 per month per user
    low 1 source
    Grounded summary Translated Captions: An optional add-on for approximately $5 per month per user on any paid Zoom license.
  • Large Meeting Capacity $50 per month per license or $600 per year per license
    medium 1 source
    Grounded summary Additional Phone Numbers: Local, toll-free, or international numbers beyond what's included in a plan typically start at $5 per number per month.
  • Outbound Calling Charges on Metered Plan $0.03 per minute
    medium 1 source
    Grounded summary If an employee makes more than 180 minutes of outbound calls in a month, this plan can become more expensive than the "US & Canada Unlimited" plan, which costs $16 per user per month (billed annually) for unlimited domestic calling
  • Hardware Costs $131.51 (desk phone), $72.56 (headset) (source dated Jul 2026)
    medium 1 source
    Grounded summary Zoom also offers a leasing option for compatible devices on a month-to-month basis
  • Taxes and Regulatory Fees 15% to 25%
    high 1 source
    Grounded summary Taxes and Regulatory Fees: Zoom Phone, as an interconnected VoIP service, is subject to federal, state, and local telecom taxes and regulatory charges, such as the Federal Universal Service Fund (USF)
  • Webinar Features Not Included in Standard License $50/month
    medium 1 source
    TrustRadius “We believe the breakout rooms for webinars should be included in the webinar license”
  • Compliance Recording Fees $6/user/month
    medium 1 source
  • Conference Room Connector $49/month
    medium 1 source
  • Audio Conferencing Premium Add-On $100/month
    high 1 source
Tip

Ask your Zoom Phone sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry TrustRadius Enterprise reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 12 source citations total.

Zoom Phone Contract Terms

Zoom Phone contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal No
Minimum Commitment 1 year
Mid-Term Downgrade Not allowed
Payment Terms Annual billing for base plans (US & CA Unlimited and Workplace Pro Plus are annual-only; add-ons are billed monthly)

How to Negotiate Zoom Phone Pricing

Zoom Phone contracts are negotiable. These 1 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 1 tactics
Volume-based discount high success

The base price of 3.7 cents per minute for inbound toll-free calls from the United States can be negotiated lower for high volumes.

https://youtube.com
High success Medium Low / difficult

Full negotiation guide →

Zoom Phone Price History

Pricing changes CostBench has tracked for Zoom Phone, verified across 2 snapshots going back to 2026Q3.

  1. Zoom Phone price decrease

    Highest tier decreased from $100 to $25/month

    -75.5%

  2. Zoom Phone tier restructure

    Changed from 12 to 16 pricing tiers

Price stable over 0.3 years

View Zoom Phone's full price history →

Zoom Phone Pricing FAQ

01 What is the cheapest paid plan?

The cheapest paid plan is Zoom Compliance Manager powered by Theta Lake at $6.0 per month.

02 What are the annual pricing options?

Annual pricing is available for US & CA Unlimited at $16.0 per user per month and Workplace Pro Plus at $20.5 per user per month.

03 Is there a free plan available?

There is no free plan available for Zoom Phone.

04 Can I use Zoom Phone on multiple devices?

Yes. Zoom Phone works seamlessly across mobile, desktop, and desk phone. Users report consistent call continuity regardless of which device they are on, making it a strong fit for mobile or hybrid workers who move between environments.

05 Does the base Zoom Phone plan include international calling?

No. The US & CA Unlimited plan ($16/user/year) covers domestic US and Canadian calling only. International calling requires the International Calling add-on at $10/user/month, billed separately on top of the base license.

06 Is compliance call recording included with Zoom Phone?

No. Compliance recording and archiving requires the separate Zoom Compliance Manager powered by Theta Lake add-on, priced at $6/user/month. This is in addition to the base phone plan and is targeted at regulated industries.

07 How difficult is it to port existing numbers to Zoom Phone?

Number porting has a notable learning curve. Users report needing to revisit multiple admin sections and make repeated corrections, especially when setting up numbers for remote or outlying offices. Budget extra time for setup and follow Zoom's porting documentation closely.

08 Can I connect existing conference room hardware to Zoom Phone?

Yes, but this requires the Conference Room Connector add-on at $49/month per room. Desk phones and headsets are available through Zoom at custom pricing. These hardware and connector costs are separate from per-user phone licenses.

09 Are breakout rooms included in the Zoom webinar license?

No. Users report that breakout rooms for webinars are not bundled into the standard webinar license and must be added separately. If your team runs interactive webinars requiring breakout sessions, budget for this add-on explicitly.

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