Salesforce Commerce Cloud vs Shopify Plus Pricing (2026)
Independent Software Pricing Intelligence
Our Methodology About
Browse Pricing Data

Salesforce Commerce Cloud vs Shopify Plus

Enterprise E-commerce pricing comparison · 2026

Salesforce Commerce Cloud pricing ranges from $5000–$41667/year, while Shopify Plus ranges from $2300–$40000/month. Shopify Plus is typically 70% more affordable, though your actual cost depends on tier and team size.

Enterprise E-commerce

Salesforce Commerce Cloud

$5000–$41667
/year
4 plans
Full pricing breakdown →
VS
Enterprise E-commerce

Shopify Plus

$2300–$40000
/month
3 plans · Free tier
Full pricing breakdown →

Salesforce Commerce Cloud and Shopify Plus both operate in the enterprise e-commerce category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Salesforce Commerce Cloud Shopify Plus
Starter $5K /year $2.3K /month
Growth $12.5K /year $2.5K /month
Enterprise $20.8K /year Free
Enterprise Plus $41.7K /year —

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Salesforce Commerce Cloud

3 scenarios
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
Around $150,000/year on the most popular plan
Typical Usage
Around $150,000/year on the most popular plan
Typical Usage

Shopify Plus

5 scenarios
$3,500
High-Growth DTC Brand ($5M Annual Revenue)
$5,000/month total (Shopify Plus license ~$2,300 + apps ~$700-$1,200 + Shopify Payments processing ~$500-$1,500)
$8,000
Multi-Brand Retailer ($25M Annual Revenue)
$15,000/month total (Shopify Plus license ~$3,500-$6,000 including variable fee + apps ~$1,500-$3,000 + dev support ~$2,000-$4,000 + additional stores ~$1,000)
$25,000
Enterprise Scale ($100M+ Annual Revenue)
$45,000/month total (Shopify Plus platform fee ~$15,000-$30,000 + apps and integrations ~$3,000-$5,000 + agency/dev support ~$5,000-$8,000 + additional stores ~$2,000-$3,000)
See all 5 scenarios →

Market Intelligence

Salesforce Commerce Cloud

Median annual cost
$750
Based on
44 deals

Shopify Plus

Median annual cost
$660
Based on
512 deals

What Users Say

Salesforce Commerce Cloud

Trustpilot
1.8/5 (24)
Top complaints
  • Customer service is nonexistent or very poor quality
  • Billing and payment collection issues
  • Difficulty canceling or modifying accounts

Shopify Plus

Trustpilot
1.5/5 (25)
Top complaints
  • Poor customer service and support response times
  • Platform enables scam stores with no protection
  • Complex setup process and steep learning curve

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Salesforce Commerce Cloud 3 hidden costs

high
Implementation Consultant Required 15-25% of license costs
medium
User Scaling Cost Increases 10-20% annual cost growth
medium
Poor Support Quality 5-10% of license costs
See all Salesforce Commerce Cloud hidden costs →

Shopify Plus 5 hidden costs

medium
Template Customization Costs $5,000-$50,000
medium
Third-Party App Subscription Fees $50-$500/month
medium
Transaction Fees Without Shopify Payments 2-3% of transaction value
high
Multi-Storefront Setup Costs $2,300-$2,500/month per additional store
medium
International Tax and Compliance Setup $100-$300/month
See all Shopify Plus hidden costs →

Contract Terms

Term Salesforce Commerce Cloud Shopify Plus
Auto-renewal Yes Yes
Cancellation Unclear - users report difficulty canceling —
Minimum commitment Not specified in sources 1-3 years
Price escalation No published schedule but users report cost increases as usage scales —
Can downgrade No —
See Salesforce Commerce Cloud Plans
Start Shopify Plus Free Trial

Related Comparisons