BigCommerce vs Salesforce Commerce Cloud Pricing | Costbench

BigCommerce vs Salesforce Commerce Cloud

E-commerce pricing comparison · 2026

BigCommerce pricing ranges from $0–$299/month, while Salesforce Commerce Cloud ranges from $5000–$41667/year. BigCommerce is typically 100% more affordable, though your actual cost depends on tier and team size.

Option A

BigCommerce

$0–$299
/month
5 plans · Free tier
Full pricing breakdown →
VS
Option B

Salesforce Commerce Cloud

$5000–$41667
/year
4 plans
Full pricing breakdown →

Plan-by-Plan Pricing

Plan BigCommerce Salesforce Commerce Cloud
Free Free /month $5K /year
Standard $29 /month $12.5K /year
Plus $79 /month $20.8K /year
Pro $299 /month $41.7K /year
Enterprise Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

BigCommerce

3 scenarios
$39/month
Starter Setup
$105/month
Growing Business
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)

Salesforce Commerce Cloud

3 scenarios
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
Around $150,000/year on the most popular plan
Typical Usage
Around $150,000/year on the most popular plan
Typical Usage

Market Intelligence

BigCommerce

Median annual cost
$594
Based on
150 deals

Salesforce Commerce Cloud

Median annual cost
$750
Based on
44 deals

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

BigCommerce 3 hidden costs

high
Sales Volume Caps Trigger Forced Upgrades $50-$220/month
medium
Age Verification Costs for Restricted Products $0.35-$0.45/verification
low
Limited Free Theme Selection Drives Premium Theme Costs $150-$300
See all BigCommerce hidden costs →

Salesforce Commerce Cloud 3 hidden costs

high
Implementation Consultant Required 15-25% of license costs
medium
User Scaling Cost Increases 10-20% annual cost growth
medium
Poor Support Quality 5-10% of license costs
See all Salesforce Commerce Cloud hidden costs →

Contract Terms

Term BigCommerce Salesforce Commerce Cloud
Auto-renewal Yes
Cancellation Unclear - users report difficulty canceling
Minimum commitment Not specified in sources
Price escalation No published schedule but users report cost increases as usage scales
Can downgrade No