Salesforce Commerce Cloud vs commercetools

Name: commercetools
Brand: commercetools
Availability: OnlineOnly
Rating: 4.1 (9 reviews)

Enterprise E-commerce pricing comparison · 2026

Salesforce Commerce Cloud pricing ranges from $5000–$41667/year, while commercetools uses custom pricing. These products use different pricing models (Per-seat subscription vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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Compare

2 products · Enterprise E-commerce

Side-by-side · live

Salesforce Commerce Cloud

Salesforce Commerce Cloud, formerly Demandware, is the enterprise e-commerce platform for

verified 7w ago

$750 $151K

View pricing →

commercetools

commercetools does not publish public pricing.

verified 4d ago

$750 $151K

View pricing →

Verdict · Vendr median · year 1

Salesforce saves $150K vs commercetools · 25 seats

Cheapest $750

Spread 100%

Estimated license cost

at 25 seats

List price × seats. Click a tier below to lock it.

Growth

$3.8M/yr

year 1 license · $13K/seat

Custom pricing

Custom

all tiers are quote-only

What buyers actually pay

median, annual

Vendr deal-flow data. The real benchmark, not list price.

↓ Lowest median

Median annual

$750/yr

Vendr · n=44

Median annual

$151K/yr

Vendr · n=5 · limited data

REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from

Vendr · TrustRadius · Reddit · BBB · official docs

Sources 10 sourced facts

4 hidden-cost · 3 contract · Vendr median · 2 review platforms

Last verified 1mo ago

Confidence High confidence

Sources 2 sourced facts

Vendr median · 1 review platform

Last verified 4d ago

Confidence Limited confidence

REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder

Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.

REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker

Severity-ranked, sourced

3 documented

Implementation Consultant Required

15-25% of license costs

1 source
User Scaling Cost Increases

10-20% annual cost growth

1 source
Poor Support Quality

5-10% of license costs

2 sources

No hidden costs documented

REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews

TrustRadius · Trustpilot · G2

TrustRadius

8.5/5 (6)

Trustpilot

1.8/5 (24)

Best for

Mid-market brands entering enterprise e-commerce

Watch out

Customer service is nonexistent or very poor quality

TrustRadius

8.1/5 (9)

Best for

Digitally mature companies needing access to robust commerce APIs

Watch out

Pricing limitations with customer/SKU combinations

Decide

Get a quote from each vendor

Each link opens the vendor's pricing page in a new tab.

Visit Salesforce pricing

Discount programs →

Visit commercetools pricing

Discount programs →

License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.

Enterprise E-commerce