Loom vs Zoom
Communication pricing comparison · 2026 · Updated April 2026
Loom pricing ranges from $0–$20/user/month, while Zoom ranges from $0–$18.33/user/month. Zoom is typically 11% more affordable, though your actual cost depends on tier and team size.
Choosing between Loom and Zoom for your communication needs? This detailed pricing comparison breaks down the costs, features, and value of both platforms to help you make an informed decision.
Loom pricing ranges from $0 to $20 per user/month, while Zoom costs between $0 to $21.99 per user/month. Both platforms offer different tiers designed for teams of varying sizes and needs.
Plan-by-Plan Pricing
| Plan | Loom | Zoom |
|---|---|---|
| Starter | Free /user/month | Free /month |
| Business | Custom | $13.33 /user/month |
| Business + AI | Custom | $18.33 /user/month |
| Enterprise | Custom | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Loom
3 scenariosZoom
3 scenariosMarket Intelligence
Loom
- Average negotiated discount
- 10%
Zoom
- Median annual cost
- $11,551
- Average negotiated discount
- 17%
- Based on
- 1335 deals
Contract Terms
| Term | Loom | Zoom |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | Cannot cancel during 14-day free trial | Must cancel before renewal date; specific window not disclosed but users report difficulty canceling even weeks in advance |
| Minimum commitment | Annual billing required for Business plans | 12 months typical; 24-36 months for discounted rates |
| Price escalation | No published schedule but users report unexpected charges | No published schedule but users report 5-51% annual uplifts at renewal, with 14-18% described as 'average' by sales reps; Zoom has instituted widespread price increases across accounts |
| Can downgrade | No | No |
Our Verdict
Choose Loom if you need advanced features and are willing to invest $15 per user/month, and want to start with their free tier. Choose Zoom if you want to minimize costs at $13.33 per user/month, and appreciate their generous free tier.
Frequently Asked Questions
01 Which is cheaper, Loom or Zoom?
Zoom is generally more affordable with a median price of $13.33 per user/month, compared to Loom's $15 per user/month. However, actual costs depend on your team size and required features.
02 Do Loom or Zoom offer free plans?
Yes, both Loom and Zoom offer free tiers starting at $0 per user/month, allowing you to test the platforms before committing to a paid plan.
03 What are the enterprise pricing options for Loom vs Zoom?
Loom's top-tier pricing reaches $20 per user/month, while Zoom goes up to $21.99 per user/month. Both platforms typically offer custom enterprise pricing with volume discounts, dedicated support, and advanced security features. Contact their sales teams directly for accurate enterprise quotes tailored to your organization's specific needs.