Loom vs Zoom (2026): Pricing & Verdict
Compare / Loom vs Zoom
Shortlist
Team size
25 seats

Loom vs Zoom

Communication pricing comparison · 2026 · Updated April 2026

Loom pricing ranges from $0–$20/user/month, while Zoom ranges from $0–$22.49/user/month. These products use different pricing models (Per-seat subscription vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

Visit
See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Compare
2 products · Communication
Side-by-side · live
Loom
Loom is a video messaging platform that helps teams communicate asynchronously through qui
verified 8w ago
$0 $12K
View pricing →
Zoom
Zoom Workplace pricing starts at free and ranges up to $22.
verified 13d ago
$0 $12K
View pricing →
Verdict · Vendr median · year 1
Loom saves $12K vs Zoom · 25 seats
Cheapest $0
Spread 100%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pricing model unknown
Pricing model unknown
no public list price found
Business
$5.5K/yr
year 1 license · $18/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$0/yr
Vendr · n=0 · limited data avg 10% negotiated
Median annual
$12K/yr
Vendr · n=1,335 avg 17% negotiated
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 8 sourced facts
3 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 1mo ago
Confidence Medium confidence
Sources 6 sourced facts
5 contract · Vendr median
Last verified 1w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
3 documented
  • Creator Lite Deprecation — Unexpected Seat Upgrades
    $15–$24/user/month per Creator Lite user upgraded
    1 source
  • Annual-Only Billing (No Monthly Option)
    $180–$288/user/year committed upfront
    1 source
  • Seat Added Without Clear Confirmation
    $15–$24/user/month per unintended seat addition
    1 source
No hidden costs documented
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Loom
Zoom
Auto-renewal
Yes
Yes
Cancellation
Cannot cancel during 14-day free trial
Must cancel before renewal date; specific window not disclosed but users report difficulty canceling even weeks in advance
Commitment
Annual billing required for Business plans
12 months typical; 24-36 months for discounted rates
Price escalation
No published schedule but users report unexpected charges
No published schedule but users report 5-51% annual uplifts at renewal, with 14-18% described as 'average' by sales reps; Zoom has instituted widespread price increases across accounts
Can downgrade
No
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
9.6/5 (181)
Trustpilot
2.1/5 (25)
Best for
Individual creators and small teams trying async video
Watch out
Desktop app crashes frequently and is unreliable
TrustRadius
9.3/5
Best for
Individuals and small groups
Watch out
Auto-renewal and billing issues - charged without warning or after cancellation attempts
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Communication

Loom

$0–$20
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
Communication

Zoom

$0–$22.49
/user/month
5 plans · Free tier
Full pricing breakdown →

Different Pricing Models

Direct price comparison isn't meaningful here — Loom uses Per-seat subscription pricing while Zoom uses pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Per-seat subscription

Loom

$0–$20 / user/month
See full Loom pricing →
vs

Zoom

$0–$22.49 / user/month
See full Zoom pricing →

Choosing between Loom and Zoom for your communication needs? This detailed pricing comparison breaks down the costs, features, and value of both platforms to help you make an informed decision.

Loom pricing ranges from $0 to $20 per user/month, while Zoom costs between $0 to $21.99 per user/month. Both platforms offer different tiers designed for teams of varying sizes and needs.

Plan-by-Plan Pricing

Plan Loom Zoom
Starter Free /user/month Free /user/month
Business Custom $13.33 /user/month
Business + AI Custom $18.33 /user/month
Enterprise Custom $22.49 /user/month
Enterprise Custom

Market Intelligence

Loom

Average negotiated discount
10%

Zoom

Median annual cost
$11,551
Average negotiated discount
17%
Based on
1335 deals

Contract Terms

Term Loom Zoom
Auto-renewal Yes Yes
Cancellation Cannot cancel during 14-day free trial Must cancel before renewal date; specific window not disclosed but users report difficulty canceling even weeks in advance
Minimum commitment Annual billing required for Business plans 12 months typical; 24-36 months for discounted rates
Price escalation No published schedule but users report unexpected charges No published schedule but users report 5-51% annual uplifts at renewal, with 14-18% described as 'average' by sales reps; Zoom has instituted widespread price increases across accounts
Can downgrade No No

Continue researching

Our Verdict

Choose Loom if you need advanced features and are willing to invest $15 per user/month, and want to start with their free tier. Choose Zoom if you want to minimize costs at $13.33 per user/month, and appreciate their generous free tier.

Frequently Asked Questions

01 Which is cheaper, Loom or Zoom?

Zoom is generally more affordable with a median price of $13.33 per user/month, compared to Loom's $15 per user/month. However, actual costs depend on your team size and required features.

02 Do Loom or Zoom offer free plans?

Yes, both Loom and Zoom offer free tiers starting at $0 per user/month, allowing you to test the platforms before committing to a paid plan.

03 What are the enterprise pricing options for Loom vs Zoom?

Loom's top-tier pricing reaches $20 per user/month, while Zoom goes up to $21.99 per user/month. Both platforms typically offer custom enterprise pricing with volume discounts, dedicated support, and advanced security features. Contact their sales teams directly for accurate enterprise quotes tailored to your organization's specific needs.