Zoom Hidden Costs 2026
What they don't show you on the pricing page
Zoom costs Free to $22.49 per user/month as of June 2026, with 5 plans available including a free tier. Plans: Basic (free), Pro at $13.33/user/month, Business at $18.33/user/month, and Business Plus at $22.49/user/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
Zoom offers 5 pricing tiers: Basic, Pro, Business, Business Plus, Enterprise. A free plan is available. Paid plans include Pro at $13.33/user/month, Business at $18.33/user/month, Business Plus at $22.49/user/month. The Pro plan is small teams and freelancers.
Zoom true cost runs 70% above the listed $0-$22.49/user/month price as of June 2026. For a 25-person team, expect ~$8,114 in year-one costs vs the $4,773 base license. Verified from 1 sources by CostBench.
Example: True Cost for 25 Users
| License (25 × $15.91 × 12) | $4,773/yr |
| Implementation (one-time) | +$15,000–$50,000 |
| Premium Support (20%) | +$955/yr |
| Training (25 × $500) | +$12,500 |
| Admin (part-time) | +$15,000–$25,000/yr |
| Estimated Year 1 Total | ~$8,114 |