Slack vs Loom Pricing (2026)
Compare / Slack vs Loom
Shortlist
Team size
25 seats

Slack vs Loom

Communication pricing comparison · 2026

Slack pricing ranges from $0–$15/user/month, while Loom ranges from $0–$20/user/month. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

Visit
See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Compare
2 products · Communication
Side-by-side · live
Slack
Slack costs $7.
verified 2d ago
$0 $4.5K
View pricing →
Loom
Loom is a video messaging platform that helps teams communicate asynchronously through qui
verified 7w ago
$0 $4.5K
View pricing →
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Business+
$4.5K/yr
year 1 license · $15/seat
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
Not in Vendr's deal flow
Median annual
$0/yr
Vendr · n=0 · limited data avg 10% negotiated
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 10 sourced facts
7 contract · Vendr median · 2 review platforms
Last verified 2d ago
Confidence Medium confidence
Sources 8 sourced facts
3 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 1mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
3 documented
  • Creator Lite Deprecation — Unexpected Seat Upgrades
    $15–$24/user/month per Creator Lite user upgraded
    1 source
  • Annual-Only Billing (No Monthly Option)
    $180–$288/user/year committed upfront
    1 source
  • Seat Added Without Clear Confirmation
    $15–$24/user/month per unintended seat addition
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Slack
Loom
Auto-renewal
Yes
Yes
Cancellation
30 days written notice before subscription term end. Either party can give notice of non-renewal at least 30 days before the end of a subscription term to stop auto-renewal. For Enterprise contracts, the deadline is typically 30-90 days before contract end. Monthly plans receive renewal notices 30 days before billing date; annual plans receive 60-90 days notice.
Cannot cancel during 14-day free trial
Commitment
Pro and Business+ have no published minimum seat count, but even 2-person teams pay for a minimum of 3 seats. Enterprise+ requires annual commitment, typically 1-3 year terms. Legacy Enterprise Select required a minimum of 9 users at $240/user/year on annual agreements only. Multi-year contracts (2-3 years) can save 15-25% compared to annual renewals.
Annual billing required for Business plans
Price escalation
Since the Salesforce acquisition, Slack enforces a mandatory 9% year-over-year price increase at renewal unless specific conditions are met: demonstrating 15-20% ARR growth, committing to multi-year contracts, or adding new Salesforce products. Over four years, the 9% annual uplift adds approximately $38,313 to cumulative subscription cost for a mid-size deployment — a 38% total increase. Business+ pricing increased 20% in 2025 (from $12.50 to $15/user/month) to reflect bundled AI features. Enterprise Select and Enterprise Grid were consolidated into Enterprise+ in August 2024. Annual contracts often include language allowing 5-7% price increases at renewal.
No published schedule but users report unexpected charges
Can downgrade
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.7/5 (5)
Trustpilot
2.3/5 (24)
Best for
Small teams getting started
Watch out
Expensive pricing for growing teams
TrustRadius
9.6/5 (181)
Trustpilot
2.1/5 (25)
Best for
Individual creators and small teams trying async video
Watch out
Desktop app crashes frequently and is unreliable
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Communication

Slack

$0–$15
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
Communication

Loom

$0–$20
/user/month
4 plans · Free tier
Full pricing breakdown →

Different Pricing Models

Direct price comparison isn't meaningful here — Slack uses pricing while Loom uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Slack

$0–$15 / user/month
See full Slack pricing →
vs
Per-seat subscription

Loom

$0–$20 / user/month
See full Loom pricing →

Slack and Loom both operate in the communication category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Slack Loom
Free Free /user/month Free /user/month
Pro $7.25 /user/month Custom
Business+ $15 /user/month Custom
Enterprise+ Custom Custom
0

What Users Say

Slack

Trustpilot
2.3/5 (24)
TrustRadius
8.7/10 (5)
Top complaints
  • Expensive pricing for growing teams
  • Poor customer support responsiveness
  • Notification overload and distraction

Loom

Trustpilot
2.1/5 (25)
TrustRadius
9.6/10 (181)
Top complaints
  • Desktop app crashes frequently and is unreliable
  • Videos get stuck in 'Uploading' phase and never complete
  • Login issues after Atlassian acquisition, especially with Google accounts

Contract Terms

Term Slack Loom
Auto-renewal Yes Yes
Cancellation 30 days written notice before subscription term end. Either party can give notice of non-renewal at least 30 days before the end of a subscription term to stop auto-renewal. For Enterprise contracts, the deadline is typically 30-90 days before contract end. Monthly plans receive renewal notices 30 days before billing date; annual plans receive 60-90 days notice. Cannot cancel during 14-day free trial
Minimum commitment Pro and Business+ have no published minimum seat count, but even 2-person teams pay for a minimum of 3 seats. Enterprise+ requires annual commitment, typically 1-3 year terms. Legacy Enterprise Select required a minimum of 9 users at $240/user/year on annual agreements only. Multi-year contracts (2-3 years) can save 15-25% compared to annual renewals. Annual billing required for Business plans
Price escalation Since the Salesforce acquisition, Slack enforces a mandatory 9% year-over-year price increase at renewal unless specific conditions are met: demonstrating 15-20% ARR growth, committing to multi-year contracts, or adding new Salesforce products. Over four years, the 9% annual uplift adds approximately $38,313 to cumulative subscription cost for a mid-size deployment — a 38% total increase. Business+ pricing increased 20% in 2025 (from $12.50 to $15/user/month) to reflect bundled AI features. Enterprise Select and Enterprise Grid were consolidated into Enterprise+ in August 2024. Annual contracts often include language allowing 5-7% price increases at renewal. No published schedule but users report unexpected charges
Can downgrade No

Continue researching