HappyFox vs Gorgias Pricing (2026)
Compare / HappyFox vs Gorgias
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Team size
25 seats

HappyFox vs Gorgias

Help Desk pricing comparison · 2026

HappyFox costs $29–$119/user/mo, while Gorgias costs $10–$900/mo. HappyFox is typically 85% more affordable, though your actual cost depends on tier and team size.

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2 products · Help Desk
Side-by-side · live
HappyFox
HappyFox is a cloud-based help desk software that streamlines customer support operations
verified 7d ago
$1.8K $21K
View pricing →
Gorgias
Gorgias is a customer support platform built specifically for ecommerce businesses, servin
verified 4mo ago
$1.8K $21K
View pricing →
Annual license estimate
Gorgias costs $20K less than HappyFox · 25 seats where applicable
Cheapest $720
Spread 97%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Team
$21K/yr
year 1 license · $69/seat
Basic
$720/yr
year 1 license · flat plan price
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
—
Not in Vendr's deal flow
Median annual
$1.8K/yr
Vendr · n=9 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 1 sourced fact
1 contract
Last verified 1w ago
Confidence High confidence
Sources 10 sourced facts
5 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 4mo ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
4 documented
  • Ticket volume-based pricing escalation
    20-40% of license costs
    2 sources
  • AI resolution pricing
    $1/resolution
    1 source
  • Price increases over time
    10-15%
    1 source
  • Setup complexity and learning curve
    5-10% of license costs
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

HappyFox
Gorgias
Auto-renewal
Yes
Yes
Cancellation
at least 30 days prior to the expiration of the current term or the commencement of the next renewal term
✓ Can cancel anytime on monthly plans
Commitment
✓ monthly and annual subscription periods
✓ Monthly or 12 months
Price escalation
—
Periodic price increases implemented; customers report receiving increase notifications
Can downgrade
—
✓ Yes
Based on 3 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
No public ratings yet
Best for
Small teams up to 5 agents needing basic help desk functionality
Watch out
Cost/Pricing Structure
TrustRadius
8.7out of 5 (6)
Trustpilot
1.5out of 5 (24)
Best for
Very small ecommerce stores starting with low monthly support volume
Watch out
Spam emails and aggressive sales tactics
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit HappyFox pricing
Discount programs →
Visit Gorgias pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Help Desk

HappyFox

$29–$119
/user/mo
4 plans
Full pricing breakdown →
VS
Help Desk

Gorgias

$10–$900
/mo
5 plans
Full pricing breakdown →

HappyFox and Gorgias both operate in the help desk category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan HappyFox Gorgias
Basic $29 /agent/month $10 /month
Team $69 /agent/month $60 /month
Pro $119 /agent/month $360 /month
Enterprise Pro Custom $900 /month
Enterprise — Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

HappyFox

2 scenarios
$72/month ($24 × 3 agents)
Small Team - Basic Plan
Basic plan with core features
$392/month ($49 × 8 agents)
Growing Company - Team Plan
Team plan with multi-brand support

Gorgias

1 scenario
$50/month
Small Shopify Store
+ ~$25 AI = $75/month ($900/year)

Contract Terms

Term HappyFox Gorgias
Auto-renewal Yes Yes
Cancellation at least 30 days prior to the expiration of the current term or the commencement of the next renewal term Can cancel anytime on monthly plans
Minimum commitment monthly and annual subscription periods Monthly or 12 months
Price escalation — Periodic price increases implemented; customers report receiving increase notifications
Can downgrade — Yes

Continue researching

HappyFox

Gorgias

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