HappyFox vs Jira Service Management
Help Desk pricing comparison · 2026
HappyFox pricing ranges from $24–$5999/agent/month, while Jira Service Management ranges from $0–$53/agent/month. Jira Service Management is typically 21% more affordable, though your actual cost depends on tier and team size.
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HappyFox and Jira Service Management both operate in the help desk category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | HappyFox | Jira Service Management |
|---|---|---|
| Basic | $24 /agent/month | Free /agent/month |
| Team | $49 /agent/month | $24 /agent/month |
| Pro | $99 /agent/month | $53 /agent/month |
| Unlimited Agent Plans | Custom | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
HappyFox
3 scenarios$72/month ($24 × 3 agents)
Small Team - Basic Plan
Basic plan with core features
$392/month ($49 × 8 agents)
Growing Company - Team Plan
Team plan with multi-brand support
$1,684/month ($1,485 for 15 agents + $199 Workflows)
Enterprise - Pro + Workflows
Pro plan with automation
Jira Service Management
6 scenarios$0/month
Small IT Team (3 Agents)
Free plan covers up to 3 agents with ITSM templates, customer portal, email channel, and basic automation. Ideal starting point with no cost.
$300/month ($3,600/year)
Mid-Size IT Department (15 Agents)
Standard plan at $20/agent/month (annual billing) for 15 agents. Includes 250 GB storage, unlimited email notifications, and 5,000 automation runs/month.
$2,400/month ($28,800/year)
Enterprise DevOps Team (50 Agents)
Premium plan at $48/agent/month (annual) for 50 agents. Includes asset management (50K objects), AI virtual agent, and unlimited storage. Add $29-109/month for Statuspage.