Connecteam vs When I Work
Employee Scheduling pricing comparison · 2026
Connecteam has a free plan, then $35–$119/mo, while When I Work starts at $2.50/mo. These products use different pricing models (Per-seat subscription vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.
Connecteam
Connecteam is an all-in-one employee management app designed for deskless and frontline wo
verified 18d ago
$474
$500
Recorded annual contract medians
Connecteam
median is
$26
less than
When
· different customer contracts; not a quote
Cheapest
$474
Spread
5%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Communications Hub Basic
$11K/yr
year 1 license · $35/seat
Single location or schedule
$750/yr
year 1 license · $3/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$474/yr
Vendr · n=14
Median annual
$500/yr
Vendr · n=159
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
12 sourced facts
9 hidden-cost · 1 contract · Vendr median · 1 review platform
Last verified
2w ago
Confidence
High confidence
Sources
5 sourced facts
3 contract · Vendr median · 1 review platform
Last verified
3mo ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
Connecteam
When
Auto-renewal
—
—
Cancellation
Annual billing saves 18% but locks you into a 12-month commitment. Users who chose annual billing and later found the software unsuitable report being unable to cancel or get refunds, even when the pr
at any time
Commitment
—
none, users can cancel at any time
Price escalation
—
5% to 10%
Can downgrade
—
—
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Connecteam pricing
Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Connecteam and When I Work both operate in the employee scheduling category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Connecteam | When I Work |
|---|---|---|
| Small Business Plan | Free /month | $2.50 /user/month |
| Limited | Free /month | $2.50 /user/month |
| Basic (per hub) | $35 /hub/month | $5 /user/month |
| Communications Hub Basic | $35 /month | — |
| HR & Skills Hub Basic | $35 /month | — |
| Operations Hub Basic | $35 /month | — |
| Advanced (per hub) | $59 /hub/month | — |
| Communications Hub Advanced | $59 /month | — |
| HR & Skills Hub Advanced | $59 /month | — |
| Operations Hub Advanced | $59 /month | — |
| Expert (per hub) | $119 /hub/month | — |
| Communications Hub Expert | $119 /month | — |
| HR & Skills Hub Expert | $119 /month | — |
| Operations Hub Expert | $119 /month | — |
| Communications Hub Enterprise | Custom | — |
| HR & Skills Hub Enterprise | Custom | — |
| Operations Hub Enterprise | Custom | — |
Market Intelligence
Connecteam
- Median annual cost
- $474
- Based on
- 14 deals
When I Work
- Median annual cost
- $500
- Based on
- 159 deals
Contract Terms
| Term | Connecteam | When I Work |
|---|---|---|
| Auto-renewal | — | — |
| Cancellation | Annual billing saves 18% but locks you into a 12-month commitment. Users who chose annual billing and later found the software unsuitable report being unable to cancel or get refunds, even when the pr | at any time |
| Minimum commitment | — | none, users can cancel at any time |
| Price escalation | — | 5% to 10% |