Quick Answer
Last verified:
Medium confidence

Toggl Track costs Free to $24 per user/month as of November 2026, with 4 plans available including a free tier. Plans: Free (free), Starter at $12/user/month, and Premium at $24/user/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Toggl Track offers 4 pricing tiers: Free, Starter, Premium, Enterprise. A free plan is available. Paid plans include Starter at $12/user/month, Premium at $24/user/month. The Starter plan is teams wanting accurate billing and project tracking.

Last verified: | Sources: 2 pricing pages and reviews
Know Before You Buy — Try Toggl Track Free

Toggl Track lists $0-$24/user/month, but hidden costs like implementation and support add to the total as of November 2026. Key hidden costs: free tier user limit forces paid upgrade, mobile and web versions lack auto-tracking, team growth beyond free tier. Verified from 2 sources by CostBench.

Hidden Costs Breakdown

1

Free tier user limit forces paid upgrade

medium addon

The free tier is limited to 5 users. Once your team grows beyond 5 people, you must upgrade to a paid plan at $9-$18 per user per month. This can create unexpected costs for growing teams who started on the free tier.

reddit · 2017-04-10

Toggle is free for up to five users. The free version has limited reporting functionality. The paid plan starts at $10/user /month which is kind of steep compared to some of the other tools on this list.

2

Mobile and web versions lack auto-tracking

low training

The desktop app offers automatic time tracking, but mobile and web versions require manual time entry. This creates additional administrative overhead and reduces accuracy for teams working primarily on mobile or web platforms.

reddit · 2017-04-10

Desktop app is the most useful one. It can automatically track time you spend on programs and web activity. You can also use keywords to automatically track time and detect your idle times. With the mobile app or web app versions, you need to manually enter time, which makes them unsuitable for tracking time of remote workers.

3

Team growth beyond free tier

medium addon

The free plan supports up to 5 users. Once your team exceeds 5 people, you must upgrade to a paid plan at $9/user/month minimum, which can add up quickly for growing teams.

trustradius · 2024-12-17

I am a very small business and don't have a need for a very robust integrated time and billing system. I'm not sure how well Toggl would work for a large company that needs to invoice a lot and has a large payroll.

4

Limited reporting on free tier

medium addon

The free version has limited reporting capabilities and lacks filtering by client or project, forcing upgrades for teams that need detailed client billing reports.

reddit · 2020-11-11

I've been using Toggl free version since 2011, I use it every day all day; many times I considered upgrading to a paid version so that I could use a couple more of the features, but I've not done so because I believe your subscription rates to be too expensive. The two features I would have upgraded to be able to use are Rounding, and Report saving.

trustradius · 2025-06-09

Free tier may lack filtering capabilities for reports by client or project

5

No payroll integration

medium integration

Toggl Track does not integrate with payroll systems, requiring manual data export and import or third-party tools to connect time tracking with payroll processing.

trustradius · 2024-12-17

Doesn't integrate with payroll

6

No Refund on Annual Subscriptions

high support

Toggl Track enforces a strict no-refund policy on annual subscriptions. Users who cancel mid-year are denied refunds, prorated credits, and goodwill exceptions — meaning the full prepaid annual cost is forfeited regardless of how much of the term remains. This risk is compounded by the lack of responsive billing support.

trustpilot · 2026-06-02

We renewed an annual subscription for $324 in January 2026. A few months later, due to cost-cutting measures, we cancelled the service and requested a refund for the unused portion of the subscription. We even suggested alternative solutions such as calculating the months already used at the monthly rate and refunding the remaining balance. Toggl refused any form of refund, credit, or goodwill exception and repeatedly referred to their no-refunds policy.

trustpilot · 2024-07-23

The customer support never responds to emails. I cancelled the subscription the day after they charged the annual fee. Emailed the customer service to see if they can refund the prorated fee, and there has been zero response from them since. 4 follow up emails were sent and still haven't heard anything back from them.

7

Workspace Suspension with Forced Re-subscription at Higher Price

high overage

Users report workspaces being set to inactive due to billing disputes or invoices not visible in the account dashboard. Toggl's stated resolution is to repurchase the subscription at a higher price than the original rate, creating an unplanned incremental cost with no apparent recourse.

trustpilot · 2026-09-04

Our workspace was set to inactive due to an invoice that isn't in the overview. Their 'solution' was to repurchase a subscription for a higher price than what we should be paying.

8

No Functional Customer Support Channel

critical support

Multiple users across multiple years report that chat support is broken or non-functional, email support goes unanswered for days or indefinitely, and there is no phone support. Teams reliant on Toggl for billable-hour tracking face significant operational and financial risk — including permanent, unrecoverable data loss — with no effective recourse.

trustpilot · 2026-09-24

customer service is awful. chat does not work, nothing works. be warned, you have to spend serious money to get these systems working and they have no support.

trustpilot · 2026-06-10

There's literally no way at all to contact them for support, there's literally no way. They deleted my workspace due to a bug in their system and there's no way to contact them to retrieve it, I lost years worth of data because of their lack of support.

9

Annual Auto-Renewal Without Clear Notice

medium overage

Annual subscriptions auto-renew and charges appear with little warning. Users report unexpected charges and workspaces being set to inactive due to unpaid renewal invoices that were not visible in the billing overview. In at least one case, the resolution offered was to repurchase at a higher price than the original subscription.

trustpilot · 2026-09-04

Our workspace was set to inactive due to an invoice that isn't in the overview. Their 'solution' was to repurchase a subscription for a higher price than what we should be paying.

trustpilot · 2026-02-22

This app is a scam, they will take your money without your permission. Be careful.

10

Risk of Permanent Data Loss on Account Deactivation

high migration

Users report losing years of time-tracking history when accounts were deactivated — whether due to billing bugs or system errors — with no recovery path given unresponsive support. Historical data reconstruction represents a significant hidden cost for teams or freelancers who rely on Toggl records for invoicing or compliance.

trustpilot · 2026-06-10

There's literally no way at all to contact them for support, there's literally no way. They deleted my workspace due to a bug in their system and there's no way to contact them to retrieve it, I lost years worth of data because of their lack of support.

trustpilot · 2025-10-10

Paying Toggl Track and Toggl Plan user recently ran into serious account problems; deletion, missing data, and repeated login failures. Despite multiple messages, Toggl support stopped responding completely.

Frequently Asked Questions

01 What hidden costs should I budget for with Toggl Track?

Beyond the license fee, budget for: Free tier user limit forces paid upgrade ($9-$18/user/month); Mobile and web versions lack auto-tracking (5-10% of license costs); Team growth beyond free tier ($9-$18/user/month); Limited reporting on free tier ($9/user/month); No payroll integration (5-10% of license costs); No Refund on Annual Subscriptions ($108-$504 (source dated Jun 2026)); Workspace Suspension with Forced Re-subscription at Higher Price (10-30% of license costs); No Functional Customer Support Channel (5-15% of license costs); Annual Auto-Renewal Without Clear Notice ($108-$168/user/year); Risk of Permanent Data Loss on Account Deactivation (5-20% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does Toggl Track charge for implementation?

Implementation costs for Toggl Track vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Toggl Track support cost?

Toggl Track enforces a strict no-refund policy on annual subscriptions. Users who cancel mid-year are denied refunds, prorated credits, and goodwill exceptions — meaning the full prepaid annual cost is forfeited regardless of how much of the term remains. Estimated impact: $108-$504 (source dated Jun 2026).

04 Are there overage or storage costs with Toggl Track?

Users report workspaces being set to inactive due to billing disputes or invoices not visible in the account dashboard. Toggl's stated resolution is to repurchase the subscription at a higher price than the original rate, creating an unplanned incremental cost with no apparent recourse. Estimated impact: 10-30% of license costs.

05 What add-ons cost extra with Toggl Track?

Add-on pricing for Toggl Track varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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