Price checkMonthly
FreeCustomStarter$19/responses/moGrowth$39/responses/mo
See all 6 plans

All Delighted Plans & Pricing

Plan Monthly Annual Best For
Free Contact Sales Contact Sales Not specified
Starter Not published Not specified
Growth Not published Not specified
Advanced Not published Not specified
Premium Not published Not specified
Custom Contact Sales Contact Sales Not specified
View all features by plan (compare side-by-side)

Free

Starter

Growth

Advanced

Premium

Custom

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What does Delighted actually cost you?

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Tier
Billing
Your projected cost$475per month · $19/unit × 25units
Year 1 license$5.7K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Delighted's plans, annualized. Custom-priced tiers show a hatched bar.

FreeCustom
Starter$228/yr
Growth$468/yr
Advanced$1.8K/yr
Premium$3.0K/yr
CustomCustom
Quick Answer
Last verified:
High confidence

Delighted costs $19 to $249 per responses/month as of August 2026, with 6 plans available including a free tier. Plans: Starter at $19/responses/month, Growth at $39/responses/month, Advanced at $149/responses/month, and Premium at $249/responses/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Delighted offers 6 pricing tiers: Free, Starter, Growth, Advanced, Premium, Custom. A free plan is available. Paid plans include Starter at $19/responses/mo, Growth at $39/responses/mo, Advanced at $149/responses/mo.

Compared to other survey software software, Delighted is positioned at the mid-market price point.

  • 8 documented hidden costs beyond list price
  • Contracts auto-renew
  • G2 rating: 4.7 out of 5 from 60 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Delighted cost?

Delighted offers 6 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Starter at $19/responses/month, Growth at $39/responses/month, Advanced at $149/responses/month, Premium at $249/responses/month, Custom (custom pricing).

Delighted Pricing Overview

Delighted has 6 pricing plans, including a free tier. Paid plans range from $19 to $249/responses/month. The Free plan is free. The Starter plan costs $19/responses/month. The Growth plan costs $39/responses/month. The Advanced plan costs $149/responses/month. The Premium plan costs $249/responses/month. The Custom plan requires contacting sales for a custom quote.

Delighted contracts auto-renew, with a one year minimum commitment.

There are at least 8 documented hidden costs beyond Delighted's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

See Delighted Plans

Delighted offers several pricing tiers to meet different needs. Plans are available with monthly billing. Some plans are custom priced.

How Delighted Pricing Compares

Compare Delighted pricing against top alternatives in Survey Software.

Google Forms $0-$22/month View pricing → Jotform $0-$129/month View pricing → Qualtrics $125-$125/month View pricing →

Compare Delighted vs Alternatives

Before committing to Delighted, compare pricing with these 3 alternatives in the same category.

VSGoogle Forms
Free

Basic use

Compare pricing
VSJotform
Free

Getting started with forms

Compare pricing
VSQualtrics
From $125/month

Research teams starting with surveys

Compare pricing

All Delighted alternatives & migration guides

What Companies Actually Pay for Delighted

Review scores
TrustRadius 8out of 10 (120)
G2 4.7out of 5 (60)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Reporting features could be more advanced.Occasional downtime.Difficulty in running CSAT and NPS surveys simultaneously if scores need to land in a single spot in Salesforce.Inability to respond to feedback directly from the tool, making personalized solutions time-consuming.

How Delighted Pricing Compares

Software Starting Price Top Price
Delighted $19/responses/month $249/responses/month
Google Forms Free $22/month
Jotform Free $129/month
Qualtrics $125/month $125/month
SurveyMonkey Free $99/month
SurveySparrow Free $79/month

Browse all Survey Software pricing →

8 Delighted Hidden Costs Beyond the List Price

Beyond the listed price, Delighted has at least 8 documented hidden costs that can significantly increase total cost of ownership.

Watch for 8 hidden costs
  • Tier Upgrades for Usage Caps
    medium 1 source
    industry "Exceeding these limits necessitates an upgrade to a higher-priced tier"
  • Add-ons and Feature-Driven Upgrades
    medium 1 source
    industry "Add-ons and Feature-Driven Upgrades: Specific functionalities like SMS credits, additional survey projects, more user seats, or "Additional Questions" are considered add-ons or require a plan upgrade"
  • Premium and Support Costs
    low 1 source
    industry ", smaller businesses have found the "Premium and support costs" difficult to justify"
  • Response Limits
    high 1 source
    industry "Exceeding these caps, such as 50 responses/month for the Starter plan ($17/month) or 500 responses/month for the Premium plan ($224/month), would necessitate an upgrade to a higher, more expensive tier."
  • User Seats
    high 1 source
    industry "Needing more team members to access the dashboard often required a plan upgrade, which could nearly double the price for just one additional user seat."
  • Additional Projects/Questions
    medium 1 source
    industry "Additional Projects/Questions: Features like extra survey projects or "Additional Questions" were considered add-ons and could incur extra costs or require a plan upgrade."
  • SMS Sending
    medium 1 source
    industry "SMS Sending: Sending surveys via SMS was an additional cost."
  • Premium Integrations
    high 1 source
    industry "Premium Integrations: Certain popular integrations, such as Salesforce, Segment, and HubSpot, were only available on higher-priced tiers like the Premium plan, potentially increasing the "real" cost for businesses that required these functionalities."
Tip

Ask your Delighted sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry TrustRadius Enterprise reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 9 source citations total.

Delighted Contract Terms

Delighted contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Minimum Commitment one year
Based on 1 verified source

Delighted Pricing FAQ

01 What is the cheapest paid plan?

The Starter plan is the cheapest paid plan at $19.0 per month.

02 Are there annual discounts available?

Annual billing information is not available for the Starter, Growth, Advanced, or Premium plans.

03 What are the custom pricing options?

The Free and Custom plans have custom pricing.

Is this pricing incorrect? — we'll verify and update it.