Price checkMonthly
FreeFreeBasic$19/moStarter$39/mo
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All SurveySparrow Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Free

  • 75 responses per quarter
  • 1 user
  • 3 active classic surveys
  • 1 active CX survey
  • 10 questions per survey
  • 1,000 contacts
  • 200 emails
  • Email surveys

Basic

  • 2,500 responses per year
  • 1 user
  • 100 active classic surveys
  • 1 active CX survey
  • 10,000 contacts
  • 7,500 emails
  • Send surveys via email
  • Display and skip logic
  • Collect partial responses
  • Slack, 5+ integrations
  • 24x5 email support

Starter

  • 15,000 responses per year
  • 1 user
  • 1,000 active classic surveys
  • 1 active CX survey
  • 20,000 contacts
  • 45,000 emails
  • Embed survey in email
  • Survey translation
  • Redirect post survey completion
  • HubSpot, 10+ integrations
  • 24x5 email support

Business

  • 36,000 responses per year
  • 3 users
  • 1,000 active classic surveys
  • 1 active CX survey
  • 200,000 contacts
  • 108,000 emails
  • 40 document generator credits
  • Custom branding
  • Advanced question types
  • Workflows and webhooks
  • Track respondents location
  • Zendesk, 12+ integrations
  • 24x5 chat support

Enterprise

  • Custom response limits
  • 3+ users
  • Unlimited active classic surveys
  • Custom CX surveys
  • Custom contacts and emails
  • Customize surveys with CSS
  • Auto-translate to 130+ languages
  • Custom dashboard widgets
  • Key driver analysis (CogniVue)
  • HIPAA compliance available
  • PowerBI, 25+ integrations
  • Dedicated CSM
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Tier
Billing
Your projected cost$475per month · $19/unit × 25units
Year 1 license$5.7K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across SurveySparrow's plans, annualized. Custom-priced tiers show a hatched bar.

FreeCustom
Basic$228/yr
Starter$468/yr
Business$948/yr
EnterpriseCustom
Quick Answer
Last verified:
High confidence

SurveySparrow costs Free to $79 per month as of July 2026, with 5 plans available including a free tier. Plans: Free (free), Basic at $19/month, Starter at $39/month, and Business at $79/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Try SurveySparrow Free

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

SurveySparrow offers 5 pricing tiers: Free, Basic, Starter, Business, Enterprise. A free plan is available. Paid plans include Basic at $19/user/month, Starter at $39/user/month, Business at $79/user/month. The Basic plan is students, freelancers, and personal projects.

Compared to other survey software software, SurveySparrow is positioned at the budget-friendly price point.

  • 8 documented hidden costs beyond list price
  • Contracts auto-renew
Last verified: | Sources: 4 pricing pages and reviews

How much does SurveySparrow cost?

SurveySparrow offers 5 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Basic at $19/month, Starter at $39/month, Business at $79/month, Enterprise (custom pricing).

SurveySparrow Pricing Overview

SurveySparrow has 5 pricing plans, including a free tier. Paid plans range from $0 to $79/month. The Free plan is free and is best for basic survey needs for individuals. The Basic plan costs $19/month, best for students, freelancers, and personal projects. The Starter plan costs $39/month, best for solo creators, blogs, and early-stage founders. The Business plan costs $79/month, best for teams that need collaboration, custom branding, and automation. The Enterprise plan requires contacting sales for a custom quote and is designed for large enterprises with complex needs and advanced insights.

SurveySparrow contracts auto-renew, with a Quarterly or annual (no monthly option) minimum commitment.

There are at least 8 documented hidden costs beyond SurveySparrow's list price, including implementation, training, and add-on fees.

This pricing was last verified in May 3, 2026 from 4 independent sources.

Try SurveySparrow Free

SurveySparrow pricing starts at $0 for the Free plan (limited to 75 responses/quarter and 1 user), with paid plans beginning at $19/month for Basic and scaling to $79/month for Business — though these rates apply only when billed annually. For teams needing the Starter plan, pricing is. Enterprise pricing is custom-quoted and based on Vendr data averages around $22,919/year for larger organizations.

How SurveySparrow Pricing Compares

Compare SurveySparrow pricing against top alternatives in Survey Software.

Google Forms $0-$22/month Compare → Jotform $0-$129/month Compare → Qualtrics $1500-$10000/month Compare →

Compare SurveySparrow vs Alternatives

Before committing to SurveySparrow, compare pricing with these 3 alternatives in the same category.

VSGoogle Forms
Free

Basic use

Full comparison
VSJotform
Free

Getting started with forms

Full comparison
VSQualtrics
From $1500/month

Research teams starting with surveys

Full comparison

All SurveySparrow alternatives & migration guides

What Companies Actually Pay for SurveySparrow

Review scores
TrustRadius 9out of 10 (12)
Trustpilot 2.2out of 5 (23)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Extremely slow or unresponsive customer supportPlatform bugs and reliability issues (freezing, data sync failures)Misleading pricing — advertised monthly rate requires annual commitmentDifficult cancellation process and refusal to issue refunds

SurveySparrow Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Solo Consultant (Basic) $228 Year 1 total

A freelancer or solo consultant collecting customer feedback and post-project surveys with the Basic plan

Small Team of 3 (Business) $948 Year 1 total

A small CX team running customer satisfaction, NPS, and employee engagement surveys with custom branding and advanced logic

Mid-Size Organization (Professional) $2,988 Year 1 total

A research or HR team running high-volume surveys across 130+ languages with HIPAA compliance, advanced analytics, and custom dashboards

Solo User / Freelancer (Free Plan) $0 Year 1 total

Individual using the free plan for occasional small surveys — up to 75 responses per quarter, 3 active classic surveys, basic features only.

Small Team — Basic Plan (Annual) $228 Year 1 total

Small team on Basic plan at $19/month billed annually. Suitable for teams needing more than 75 responses/quarter but with limited feature needs.

Growing Business — Business Plan (Annual) $948 Year 1 total

Mid-sized business on Business plan at $79/month billed annually with advanced features, integrations, and higher response limits.

Enterprise Customer (Vendr Median) $22,919 Year 1 total

Enterprise-level SurveySparrow contract as tracked by Vendr deal flow — includes full feature access and likely includes negotiated volume pricing.

Calculated from Basic plan annual pricing

How SurveySparrow Pricing Compares

Software Starting Price Top Price
SurveySparrow Free $79/month
Google Forms Free $22/month
Jotform Free $129/month
Qualtrics $125/month $125/month
SurveyMonkey Free $99/month
Survicate Free $569/per month

Detailed pricing comparisons:

Browse all Survey Software pricing →

8 SurveySparrow Hidden Costs Beyond the List Price

Beyond the listed price, SurveySparrow has at least 8 documented hidden costs that can significantly increase total cost of ownership.

Watch for 8 hidden costs
  • Integration limitations on lower tiers $20-$230/month
    medium 1 source
    Reddit "Mailchimp integration not available on SurveySparrow unless you upgrade to a higher pricing tier."
  • Feature Paywalls Requiring Plan Upgrades 10-30% of license costs
    high 4 sources
    Trustpilot "SurveySparrow seems to have a large amount of customisation options which is great for creating surveys, however a lot of them are stuck behind additional subscription. So, you will need money to make..."
    Trustpilot "many of the features that should be standard require an upgrade or limit you in what you're able to do."
    Trustpilot "I sent out a survey to hundreds of customers. I was unable to view the results unless I upgraded."
    Reddit "Mailchimp integration not available on SurveySparrow unless you upgrade to a higher pricing tier. Inability to generate a sharable, simple summary report (unless you upgrade)."
  • Advanced reporting and export limitations $20-$230/month
    medium 2 sources
    Reddit "Inability to generate a sharable, simple summary report (unless you upgrade)."
    TrustRadius "Exported reports do not show answers to custom text answers, and you can only read them online."
  • Limited features and design options in entry tiers $20-$230/month
    medium 1 source
    TrustRadius "There are limits as far as features and design options, and it would be nice to have more customization options."
    TrustRadius "Needs more template options for specific use cases."
  • No True Monthly Billing — Quarterly or Annual Only 50-100% price increase vs advertised monthly rate
    high 2 sources
    Trustpilot "Your pricing structure is VERY misleading. You say it's $19 per month - but fail to mention that's only if you pay ONE YEAR in advance. The only other options is QUARTERLY at almost $40/mo."
    Trustpilot "you can't even choose a monthly subscription – only quarterly plans, which is completely inflexible and unfriendly toward customers."
  • Response Overage Add-On Costs $50/500 responses
    medium 1 source
    Trustpilot "€50 for 500 additional responses, and that on a system that constantly bugs out, freezes, and barely runs reliably."
  • Auto-Renewal Charges Without Warning $228-$948/year unexpected charges
    critical 2 sources
    Trustpilot "I cancelled auto subscriptions and they put it back on charged me two years without us ever logging in then refused to give refund"
    Trustpilot "Hard to use. I gave up after a short time. They would not refund even a portion of my annual payrment. Then they tried to charge me the next year when my "subscription" renewed with no warning."
  • Deleted Survey Responses Count Against Quota 5-15% of license costs
    medium 1 source
    Trustpilot "Even if you delete your surveys, when you upgrade they will still make you pay for the deleted surveys even though you have no access to them."
Tip

Ask your SurveySparrow sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
Reddit User discussions Trustpilot Consumer reviews TrustRadius Enterprise reviews Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 25 source citations total.

SurveySparrow Contract Terms

SurveySparrow contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Minimum Commitment Quarterly or annual (no monthly option)
Mid-Term Downgrade Not allowed
Payment Terms Quarterly or annual upfront; no true monthly billing option
Price Escalation No published schedule; mid-contract price increases not reported but auto-renewal at higher rates noted
Note

No source data available on downgrade policy

Based on 3 verified sources

How to Negotiate SurveySparrow Pricing

SurveySparrow contracts are negotiable. These 7 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 7 tactics
Commit to annual billing over quarterly high success

SurveySparrow offers quarterly and annual billing but no monthly option. Annual billing can save up to 40% compared to quarterly rates. For example, the Basic plan is $19/month billed annually versus $39/month billed quarterly.

SurveySparrow pricing page shows up to 40% savings on annual plans vs quarterly billing
Annual Commitment for Lower Rate high success

SurveySparrow's advertised monthly prices (e.g., $19/month Basic) only apply when paying annually. Committing to an annual plan upfront is the primary lever to reduce per-month cost versus the quarterly billing rate which is reportedly nearly double.

Trustpilot user review (2025-07-30)
Use Free Trial to Validate Before Committing high success

SurveySparrow offers a 14-day trial of all paid features. Given the difficulty of getting refunds and the auto-renewal complaints, use the full trial period to thoroughly test integrations, reporting, and response limits before making any financial commitment.

Trustpilot reviews + free tier data
Use SaaS purchasing platforms for pre-negotiated rates medium success

Third-party SaaS marketplaces like NachoNacho offer 25% off SurveySparrow subscriptions, and Spendbase advertises up to 15% savings. These platforms have pre-negotiated discounts you can access without direct negotiation.

NachoNacho marketplace listing offers 25% discount on SurveySparrow; Spendbase offers up to 15% off
Negotiate multi-year commitments for enterprise pricing medium success

SurveySparrow's Enterprise plan is custom-quoted through sales. Committing to a 2-3 year contract gives leverage to negotiate lower per-user rates and waive the 7% annual price escalation clause that applies to standard renewals.

Vendr buyer guide confirms multi-year commitment discounts are available; standard renewals include 7% annual escalation per Terms of Service
Leverage Qualtrics Comparison medium success

Vendr data shows median SurveySparrow contract at $22,919/year vs Qualtrics at $30,000/year. When negotiating enterprise contracts, use the Qualtrics comparison as a benchmark — SurveySparrow positions itself as the value alternative and sales teams may have room to discount.

Vendr marketplace comparison data
Request Monthly Billing Exception low success

The platform does not publicly offer monthly billing, but given multiple user complaints about the lack of flexibility, it may be worth asking sales for a monthly arrangement — particularly for smaller teams or project-based usage. Success likelihood is low but worth attempting.

Trustpilot user review (2025-07-30)
High success Medium Low / difficult

Full negotiation guide →

SurveySparrow Price History

Pricing changes CostBench has tracked for SurveySparrow, verified across 2 snapshots going back to 2026Q1.

  1. SurveySparrow price decrease

    Highest tier decreased from $249 to $79/month

    -68.3%

  2. SurveySparrow tier restructure

    Changed from 6 to 5 pricing tiers

Price stable over 0.3 years

View SurveySparrow's full price history →

SurveySparrow Pricing FAQ

01 What integrations does SurveySparrow offer?

SurveySparrow offers various integrations including Zapier and email distribution options. However, certain integrations like Mailchimp are only available on higher-tier plans and require upgrading from the Basic plan. Users report that the Free and Basic tiers have limited integration options.

02 How does SurveySparrow compare to SurveyMonkey and Qualtrics?

SurveySparrow is positioned as a more affordable alternative to both SurveyMonkey and Qualtrics, starting at $19/month for the Basic plan. Users describe it as having a 'digestible price point' compared to Qualtrics, and offering better value than SurveyMonkey after recent price increases. The platform is praised for its mobile-first, conversational survey format and intuitive interface, though it may have fewer advanced features than Qualtrics.

03 Can I customize my survey branding?

Yes, SurveySparrow allows you to add your company logo and customize survey branding. However, advanced customization like adding custom CSS requires upgrading to the Business plan at $79/month or the custom-priced Enterprise plan. Basic branding and logo options are available on lower tiers.

04 What export and reporting options are available?

SurveySparrow provides data export capabilities, but there are limitations on lower-tier plans. Exported reports may not include answers to custom text fields, which can only be viewed online. The ability to generate sharable summary reports requires upgrading to higher-priced plans. Full reporting and analytics features are more robust on Professional and Enterprise tiers.

05 Is there a free plan?

Yes, SurveySparrow offers a free plan with 75 responses per quarter, 1 user, 3 active classic surveys, and 1 active CX survey. There's also a 14-day free trial of paid features with no credit card required. The free plan is suitable for basic survey needs, but you'll need to upgrade to the Basic plan at $19/month for 5,000 responses and additional features.

06 Does SurveySparrow offer true monthly billing?

No. SurveySparrow does not offer a true monthly billing option. Plans are billed either quarterly or annually. The advertised prices (e.g., Basic at $19/month) only apply when paying annually upfront. Quarterly billing results in a significantly higher effective monthly rate — reportedly close to double the annual-billing rate for some plans.

07 What happens to my surveys and data when I exceed the free plan response limit?

On the Free plan, you're capped at 75 responses per quarter. Users report that once limits are hit, you may be unable to view results without upgrading. Additionally, responses from deleted surveys may still count against your quota even after upgrading.

08 Does SurveySparrow include Mailchimp integration on the Free plan?

No. Mailchimp integration is not available on the Free plan and requires upgrading to a higher pricing tier. The free plan also lacks the ability to generate shareable summary reports.

09 Is SurveySparrow's auto-renewal policy a concern?

Yes — multiple users have reported unexpected auto-renewal charges and difficulty cancelling subscriptions. SurveySparrow has also been reported to deny refunds even when users were not actively using the platform. It's advisable to set a calendar reminder before any renewal date and to confirm cancellation in writing.

Is this pricing incorrect? — we'll verify and update it.