Price checkMonthly
Rep Core$80/moRep Core + Pulse$115/moRep Core + Surveys$150/mo
See all 4 plans
Quick Answer
Last verified:
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Reputation.com costs $80 to $150 per month as of May 2026, with 4 plans available. Plans: Rep Core at $80/month, Rep Core + Pulse at $115/month, and Rep Core + Surveys at $150/month. Enterprise pricing is available on request. The median contract is $14,000/year based on 5 verified purchases.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Reputation.com offers 4 pricing tiers: Rep Core, Rep Core + Pulse, Rep Core + Surveys, Enterprise. Paid plans include Rep Core at $80/per location/month, Rep Core + Pulse at $115/per location/month, Rep Core + Surveys at $150/per location/month. The Rep Core + Pulse plan is businesses with a smaller survey strategy that want full reputation management.

Compared to other review management software, Reputation.com is positioned at the mid-market price point.

  • Median contract: $14,000/yr from 5 purchases
    • 0
  • 2 documented hidden costs beyond list price
  • Contracts auto-renew
Last verified: | Sources: 10 pricing pages and reviews

How much does Reputation.com cost?

Reputation.com pricing starts at $80/month across 4 plans, with enterprise pricing available on request. Plans include Rep Core at $80/month, Rep Core + Pulse at $115/month, Rep Core + Surveys at $150/month, Enterprise (custom pricing).

Reputation.com Pricing Overview

Reputation.com has 4 pricing plans ranging from $80 to $150/month. The Rep Core plan costs $80/month, best for businesses focused on reviews and listings management without survey needs. The Rep Core + Pulse plan costs $115/month, best for businesses with a smaller survey strategy that want full reputation management. The Rep Core + Surveys plan costs $150/month, best for multi-location businesses needing comprehensive reputation management with full survey capabilities. The Enterprise plan requires contacting sales for a custom quote and is designed for large enterprises and franchises requiring add-ons, premium integrations, managed services, and dedicated support.

Reputation.com contracts auto-renew, with a 1 year minimum commitment.

The median Reputation.com customer pays $14,000/year based on 5 verified purchases.

There are at least 2 documented hidden costs beyond Reputation.com's list price, including implementation, training, and add-on fees.

This pricing was last verified in April 29, 2026 from 10 independent sources.

See Reputation.com Plans
Reputation.com (now branded as Reputation) is an enterprise-grade reputation management platform that helps multi-location businesses monitor, manage, and improve their online reputation across review sites, social media, and search engines. The platform combines review management, social listening, business listings, surveys, and competitive intelligence in a comprehensive solution designed for large franchises, healthcare systems, automotive groups, and hospitality chains. Unlike smaller competitors, Reputation.com focuses on enterprise clients with hundreds or thousands of locations. Pricing is custom and not publicly disclosed, but industry data suggests entry-level plans for small businesses start around $131-$248/month, while enterprise implementations can cost $50,000+ annually.

How Reputation.com Pricing Compares

Compare Reputation.com pricing against top alternatives in Review Management.

Birdeye $299-$449/user/mo Compare → G2 $299.0-$1000.0/user/mo Compare → Podium $399-$599/user/mo Compare →

All Reputation.com Plans & Pricing

Plan Monthly Annual Best For
Rep Core surveys: No survey functionalitypricing: Per location $80 /per location/month Custom Businesses focused on reviews and listings management without survey needs
Rep Core + Pulse surveys: 1 custom surveypricing: Per location $115 /per location/month Custom Businesses with a smaller survey strategy that want full reputation management
Rep Core + Surveys surveys: 6 custom surveyssms: SMS available at extra cost $150 /per location/month Custom Multi-location businesses needing comprehensive reputation management with full survey capabilities
Enterprise locations: Custom pricing for high location countscustomization: Unlimited customization Contact Sales Contact Sales Large enterprises and franchises requiring add-ons, premium integrations, managed services, and dedicated support
View all features by plan

Rep Core

  • Capture and respond to reviews across 250+ sites
  • One-click, brand-approved replies
  • Automated email review requests
  • Listings management across 250+ sites
  • Local search performance tracking
  • AI search engine brand perception insights
  • Reputation Score benchmarking
  • Conversational AI for sentiment trends
  • Customer journey mapping
  • Unlimited executive-ready dashboards and reports

Rep Core + Pulse

  • All Rep Core features
  • 1 custom survey (reduced from 6)
  • Targeted survey outreach campaigns
  • Reviews across 250+ sites
  • Listings management across 250+ sites
  • Reputation Score and Insights
  • Customer journey mapping
  • Executive dashboards and reports

Rep Core + Surveys

  • Reviews across 250+ sites with one-click brand-approved replies
  • Automated email review request campaigns
  • 6 custom surveys (quantitative and qualitative)
  • Targeted survey outreach campaigns
  • Listings management across 250+ sites
  • Local search performance and AI search engine perception
  • Reputation Score benchmarking
  • Conversational AI for instant sentiment answers
  • Customer journey mapping
  • Unlimited executive-ready dashboards and reports

Enterprise

  • All platform features with unlimited customization
  • Competitive Insights add-on
  • Actions & Ticketing add-on
  • Social Suite add-on
  • Premium Sources (Yelp, TripAdvisor, Vitals, Apartment Ratings)
  • Premium Integrations (CRM, EHR)
  • Managed Services (review responding, listings, social engagement)
  • Expert & Professional Services
  • Custom implementation and onboarding
  • Strategic program design
See Reputation.com Plans

Compare Reputation.com vs Alternatives

Before committing to Reputation.com, compare pricing with these 3 alternatives in the same category.

VSBirdeye
From $299/user/mo

Small businesses with 1-3 locations needing basic review management

Full comparison
VSG2
From $299.0/user/mo

Early-stage startups or companies exploring G2 that want a basic presence but aren't ready to invest in paid review collection

Full comparison
VSPodium
From $399/user/mo

Small businesses starting with review and messaging

Full comparison

All Reputation.com alternatives & migration guides

What Companies Actually Pay for Reputation.com

The median Reputation.com buyer pays $14,000/year based on 5 verified purchase transactions.

What companies actually pay $14,000/yr Median across 5 purchases
0
Review scores
TrustRadius 8.4/10 (5)
Trustpilot 1.5/5 (24)
Top pricing complaints
Scoring algorithm heavily penalizes negative reviews (reported 27 5-stars needed to overcome one 1-star)Poor customer service and unresponsive account managementFrequent technical glitches and integration issuesDishonest sales practices and unmet promises
Source: Vendr buyer database — median calculated from 5 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.

How Reputation.com Pricing Compares

Software Starting Price Top Price
Reputation.com $80/month $150/month
Birdeye $299/month $449/month
G2 Free $299/month
Podium $399/month $599/month
Trustpilot Free $1059/month

Detailed pricing comparisons:

Browse all Review Management pricing →

2 Reputation.com Hidden Costs Beyond the List Price

Beyond the listed price, Reputation.com has at least 2 documented hidden costs that can significantly increase total cost of ownership.

Watch for 2 hidden costs
  • Integration Setup and Maintenance Issues 10-20% of license costs
    high 2 sources
    Trustpilot "We have been battling with Reputation.com to setup a survey system for our communities for over 6 months and still do not have any resolve."
    Trustpilot "I am thoroughly disappointed with the Reputation customer services and integration team. Despite the system's great reporting features, the constant issues with integrations have overshadowed any positives."
  • Platform Reliability Issues 5-10% of license costs
    medium 2 sources
    TrustRadius "Almost Daily glitches. Functions that are displayed do not function properly such as filtering. Lack of weekend support. No proactive approach when there are issues."
    Trustpilot "It's hard to manage your reputation score with incomplete data coming from its platform."
Tip

Ask your Reputation.com sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
Trustpilot Consumer reviews TrustRadius Enterprise reviews Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 6 source citations total.

Reputation.com Contract Terms

Reputation.com contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Minimum Commitment 1 year
Mid-Term Downgrade Not allowed
Based on 1 verified source

Reputation.com Pricing FAQ

01 How much does Reputation.com cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Reputation.com have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Reputation.com?

Key features include the items listed in the pricing tiers above.

04 Is Reputation.com worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 How does the Reputation Score algorithm work?

Multiple users report that the scoring algorithm is heavily weighted toward negative reviews. One user stated it takes 27 5-star reviews to overcome a single 1-star review, and the score tends to decline daily unless new positive reviews are continuously added.

06 What integrations does Reputation.com support?

Reputation.com integrates with Google, Facebook, and proprietary survey systems. However, Yelp integration is not available due to Yelp restrictions. Multiple users report ongoing integration setup issues that can persist for 6+ months.

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