Price checkMonthly
Starter$299/moGrowth$349/moDominate$449/mo
See all 4 plans
Quick Answer
Last verified:
High confidence

Birdeye costs $299 to $449 per month as of May 2026, with 4 plans available. Plans: Starter at $299/month, Growth at $349/month, and Dominate at $449/month. Enterprise pricing is available on request. The median contract is $4,788/year based on 4 verified purchases.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Birdeye offers 4 pricing tiers: Starter, Growth, Dominate, Premium (4+ locations). Paid plans include Starter at $299/per location/month, Growth at $349/per location/month, Dominate at $449/per location/month. The Growth plan is growing businesses wanting competitive insights and ai assistance.

Compared to other review management software, Birdeye is positioned at the premium price point.

  • Median contract: $4,788/yr from 4 purchases
  • 4 documented hidden costs beyond list price
  • Contracts auto-renew — Must cancel on exact renewal date; advance cancellation requests reportedly not honored and full annual fee charged on renewal regardless
Last verified: | Sources: 10 pricing pages and reviews

How much does Birdeye cost?

Birdeye pricing starts at $299/month across 4 plans, with enterprise pricing available on request. Plans include Starter at $299/month, Growth at $349/month, Dominate at $449/month, Premium (4+ locations) (custom pricing).

Birdeye Pricing Overview

Birdeye has 4 pricing plans ranging from $299 to $449/month. The Starter plan costs $299/month, best for small businesses with 1-3 locations needing basic review management. The Growth plan costs $349/month, best for growing businesses wanting competitive insights and ai assistance. The Dominate plan costs $449/month, best for established businesses wanting comprehensive reputation and cx tools. The Premium (4+ locations) plan requires contacting sales for a custom quote and is designed for multi-location businesses with 4+ locations.

Birdeye contracts auto-renew, with a 1 year minimum; 3-year contracts reported by some users minimum commitment.

The median Birdeye customer pays $4,788/year based on 4 verified purchases.

There are at least 4 documented hidden costs beyond Birdeye's list price, including implementation, training, and add-on fees.

This pricing was last verified in April 24, 2026 from 10 independent sources.

See Birdeye Plans
Birdeye is an all-in-one reputation management and customer experience platform designed for multi-location businesses. The platform helps businesses collect, manage, and respond to customer reviews across 200+ sites including Google, Facebook, and Yelp, while providing tools for customer surveys, messaging, social media management, and listings management. Birdeye uses AI-powered insights to help businesses improve their online reputation and customer satisfaction scores. The pricing is per-location, making it scalable for franchise networks and multi-location enterprises, though costs can add up quickly for businesses with multiple locations.

How Birdeye Pricing Compares

Compare Birdeye pricing against top alternatives in Review Management.

Podium $399-$599/mo Compare → Trustpilot $0-$1059/mo Compare → Reputation.com $80.0-$150.0/mo Compare →

All Birdeye Plans & Pricing

Plan Monthly Annual Best For
Starter $299 /per location/month $299 /per location/year Small businesses with 1-3 locations needing basic review management
Growth $349 /per location/month $349 /per location/year Growing businesses wanting competitive insights and AI assistance
Dominate $449 /per location/month $449 /per location/year Established businesses wanting comprehensive reputation and CX tools
Premium (4+ locations) Contact Sales Contact Sales Multi-location businesses with 4+ locations
View all features by plan

Starter

  • Review monitoring across 200+ sites
  • Automated review request campaigns via SMS/email
  • Basic reputation management
  • Google Business Profile integration

Growth

  • Everything in Starter
  • AI-powered review response suggestions
  • Competitor benchmarking
  • Enhanced reporting and analytics

Dominate

  • Everything in Growth
  • Advanced messaging and webchat
  • Referral marketing tools
  • Full customer experience platform

Premium (4+ locations)

  • Custom feature selection
  • Volume discounts based on location count
  • Dedicated account management
  • Custom integrations
See Birdeye Plans

Compare Birdeye vs Alternatives

Before committing to Birdeye, compare pricing with these 3 alternatives in the same category.

VSPodium
From $399/mo

Small businesses starting with review and messaging

Full comparison
VSTrustpilot
Free

Small to medium businesses that need automated review collection and website integration with basic branding control

Full comparison
VSReputation.com
From $80.0/mo

Multi-location businesses that need comprehensive reputation management with customer survey capabilities across all locations

Full comparison

All Birdeye alternatives & migration guides

What Companies Actually Pay for Birdeye

The median Birdeye buyer pays $4,788/year based on 4 verified purchase transactions.

What companies actually pay $4,788/yr Median across 4 community cost mentions
Review scores
Trustpilot 1.7/5 (25)
Top pricing complaints
Extreme difficulty canceling subscriptions with charges continuing after cancellation requestsAuto-renewal enforcement and charges for full annual fee even after explicit non-renewal requestsSupport becomes unresponsive and unavailable after the 6-month onboarding period endsMisleading sales process with opaque contract terms and undisclosed multi-year commitment requirements
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 4 distinct user reports. Indicative only — not contract-grade data.

Birdeye Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Single-Location Small Business (Starter) $3,588 Year 1 total
$299/month × 12
Total $3,588

One business location on Birdeye's entry-level Starter plan for core review management and reputation monitoring.

Single-Location Growing Business (Growth) $4,188 Year 1 total
$349/month × 12
Total $4,188

One location on the Growth plan with additional features for managing customer interactions and reviews across more channels.

Single-Location Full-Feature (Dominate) $5,388 Year 1 total
$449/month × 12
Total $5,388

One location on the Dominate plan with full AI-powered insights, messaging, and automation capabilities.

Three-Location Business (Starter per location) $10,764 Year 1 total
$299/month × 3 locations × 12
Total $10,764

A business with three locations, each on the Starter plan. Per-location pricing multiplies the base cost with no bundling at this tier. Multi-location discounts may be available through negotiation.

Current Birdeye tier data

How Birdeye Pricing Compares

Software Starting Price Top Price
Birdeye $299/month $449/month
G2 Free $299/month
Podium $399/month $599/month
Reputation.com $80/month $150/month
Trustpilot Free $1059/month

Detailed pricing comparisons:

Browse all Review Management pricing →

4 Birdeye Hidden Costs Beyond the List Price

Beyond the listed price, Birdeye has at least 4 documented hidden costs that can significantly increase total cost of ownership.

Watch for 4 hidden costs
  • Annual Contract Auto-Renewal Lock-In $3,588-$5,388
    critical 4 sources
    Trustpilot "I spoke with a representative prior to my renewal date to cancel, but I was told I had to wait until the actual day of renewal to do so."
    Trustpilot "It's a money scam it's not worth it. They con you in to a 3 year contract that was never mentioned in small print."
    Trustpilot "we decided to cancel after 1 year and did not agree to renew. I have now sent four emails between January-April 2026 and had 1 phone call back in January 2026 with my supposed account manager."
    Trustpilot "Despite paying approximately $440 per month, the platform offered limited value, and ongoing requests for support or development were not properly addressed. The most concerning issue has been their handling of cancellation."
  • Post-Onboarding Support Drop-Off 10-20% of license costs
    high 3 sources
    Trustpilot "Communication is horrible after your 6 month onboarding is over. You will get emails to upgrade your subscription constantly but no one will actually help you or respond to your emails."
    Trustpilot "Good luck ever getting in contact with them. I've been trying for over a month to no avail. Very disappointed."
    Reddit "birdeye has stupid prices and the support starts off great but then they switch you to a lower-tier rep that doesn't know much."
  • Per-Location Pricing Multiplier $299-$449/user/month
    high 2 sources
    Reddit "Platforms like Podium, Birdeye, and Trustpilot are widely used for review management, but their pricing can be quite high."
    Reddit "Their pricing page used to be around $299/m to $399/m per location but it could be higher now. I have heard they will do discounts for multi-location etc."
  • Opaque Pricing Until Contact Info Submitted 5-10% of license costs
    low 2 sources
    Trustpilot "Website said, enter your info to show you personalized prices. I spend several minutes entering all my info."
    Reddit "I'm not sure on pricing as I wasnt here when we signed on with them."
Tip

Ask your Birdeye sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
Trustpilot Consumer reviews Reddit User discussions
Key claims include inline source attribution. Data verified against multiple independent sources. 21 source citations total.

Birdeye Contract Terms

Birdeye contracts auto-renew and cannot be downgraded mid-term. Changes require Must cancel on exact renewal date; advance cancellation requests reportedly not honored and full annual fee charged on renewal regardless. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Must cancel on exact renewal date; advance cancellation requests reportedly not honored and full annual fee charged on renewal regardless
Minimum Commitment 1 year minimum; 3-year contracts reported by some users
Mid-Term Downgrade Not allowed
Payment Terms Annual upfront
Price Escalation No published schedule; no mid-contract price increase reports in available sources, but users report lock-in makes cost reduction impossible
Note

No evidence of downgrade options in source data; cancellation itself is reported to be extremely difficult and time-consuming

Based on 3 verified sources

How to Negotiate Birdeye Pricing

Birdeye contracts are negotiable. These 6 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 6 tactics
Leverage Multi-Location Volume medium success

Birdeye reportedly offers unlisted discounts for businesses with multiple locations. Before signing, disclose your full location count upfront and explicitly ask for multi-location pricing. Businesses with 4+ locations qualify for custom Premium pricing — use this as a negotiating entry point and get any discount confirmed in writing before committing.

Reddit (r/smallbusiness, Sept 2024)
Present Competing Platform Quotes medium success

Get quotes from competing platforms like Podium ($399/month), Synup, Grade.us, and myPresences before negotiating. Present these quotes to your Birdeye sales rep to push pricing below the listed rate. Reddit users confirm that making platforms compete drives discounts.

Reddit (r/landscaping, Oct 2024)
Push Back on Multi-Year Contract Terms medium success

Some users report being locked into 3-year contracts. Negotiate for a 1-year maximum commitment. Request a full copy of the contract before signing and have legal review the auto-renewal clause, cancellation window, and any buyout provisions.

Trustpilot (multiple reviews, Oct 2025 – Apr 2026)
Document All Cancellation Intent in Writing medium success

Before contract end, send non-renewal notice via email with delivery confirmation and keep all records. Multiple users report verbal cancellation requests being denied or 'lost.' Written, timestamped records are essential if you need to dispute charges or escalate to a credit card dispute or consumer protection authority.

Trustpilot (multiple reviews, 2025–2026)
Escalate to Leadership for Exit Negotiation medium success

Multiple reviewers report that account managers stall and deflect cancellation requests, but that escalation to leadership does produce a response — typically accompanied by retention offers or buyout demands. If you need to exit, skip the account manager layer and request escalation to a director or VP directly.

Trustpilot (Feb 2026)
Request a Paid Pilot Period low success

At least one prospective customer was offered a 3-month paid pilot for $1,200 before committing to a full annual contract. Ask your sales rep for a short pilot period to validate the platform delivers on its promises before signing an annual commitment. Get the pilot terms and any path to cancellation in writing.

Trustpilot (Mar 2026)
High success Medium Low / difficult

Full negotiation guide →

Birdeye Pricing FAQ

01 How much does Birdeye cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Birdeye have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Birdeye?

Key features include the items listed in the pricing tiers above.

04 Is Birdeye worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 Can I cancel my Birdeye subscription?

Cancellation is reported to be very difficult. Multiple reviewers describe a process where cancellation requests are ignored, charges continue, and account managers delay or avoid processing the cancellation. Contracts auto-renew annually, and at least one user reports a 3-year contract. To minimize risk: submit all cancellation intent in writing with delivery confirmation, retain copies of all communication, and be aware that requests made before the renewal date may not be honored — charges may be processed on the exact renewal date regardless.

06 Does Birdeye offer discounts for multiple locations?

Yes, Birdeye reportedly offers unlisted multi-location discounts, though these are not published and must be negotiated directly with a sales representative. Businesses with four or more locations qualify for custom Premium pricing. Presenting competing quotes from platforms like Podium or Synup can help drive a better rate.

07 Is Birdeye worth it for small businesses?

Reddit users and reviewers broadly note that Birdeye's $299–$449/month per-location pricing is high relative to the value delivered for small businesses with limited customer volume. Competitors including Synup, myPresences, Grade.us, and Podium are frequently cited as more affordable alternatives with comparable core features. Birdeye's strongest value case is for businesses with high customer volume and multiple locations that need centralized review automation and are prepared to commit to an annual contract.

08 What happens after Birdeye's onboarding period ends?

Birdeye provides a structured 6-month onboarding period that reviewers generally praise. However, multiple users report that after onboarding concludes, customer support becomes largely unresponsive — with emails going unanswered for months and account managers difficult to reach except for upsell offers. Budget time for self-sufficient platform management after the onboarding window closes.

Is this pricing incorrect? — we'll verify and update it.