Trustpilot vs Reputation.com Pricing (2026)

Trustpilot vs Reputation.com

Review Management pricing comparison · 2026

Trustpilot pricing ranges from $0–$1059/month, while Reputation.com ranges from $80–$150/month. Reputation.com is typically 82% more affordable, though your actual cost depends on tier and team size.

Review Management

Trustpilot

$0–$1059
/month
5 plans · Free tier
Full pricing breakdown →
VS
Review Management

Reputation.com

$80–$150
/month
4 plans
Full pricing breakdown →

Trustpilot and Reputation.com both operate in the review management category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Trustpilot Reputation.com
Free Free /free Custom
Plus $259 /per domain/month Custom
Premium $629 /per domain/month Custom
Advanced $1.1K /per domain/month Custom
Enterprise Custom

Market Intelligence

Trustpilot

Median annual cost
$399
Based on
194 deals

Reputation.com

Median annual cost
$14,000
0
Based on
5 deals

What Users Say

Trustpilot

Trustpilot
4.8/5 (26)
Top complaints
  • Aggressive annual price increases (32-78% per year)
  • Removes legitimate positive reviews without recourse
  • Poor communication and customer service

Reputation.com

Trustpilot
1.5/5 (24)
Top complaints
  • Scoring algorithm heavily penalizes negative reviews (reported 27 5-stars needed to overcome one 1-star)
  • Poor customer service and unresponsive account management
  • Frequent technical glitches and integration issues

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Trustpilot 2 hidden costs

critical
Aggressive Annual Price Escalation 32-78% of license costs
medium
Review Verification Friction Reduces Collection Rates 10-30% of license costs
See all Trustpilot hidden costs →

Reputation.com 2 hidden costs

high
Integration Setup and Maintenance Issues 10-20% of license costs
medium
Platform Reliability Issues 5-10% of license costs
See all Reputation.com hidden costs →

Contract Terms

Term Trustpilot Reputation.com
Auto-renewal Yes Yes
Cancellation Unknown, but negotiation possible before renewal
Minimum commitment 1 year 1 year
Price escalation 32-78% annual price increases observed on renewals, no published schedule. Customers report receiving non-negotiable renewal quotes that only decrease after threatening to cancel.
Can downgrade No