G2 vs Birdeye Pricing (2026)
Compare / G2 vs Birdeye
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Team size
25 seats

G2 vs Birdeye

Review Management pricing comparison · 2026

G2 pricing ranges from $0–$299/month, while Birdeye ranges from $299–$449/month. G2 is typically 60% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit G2 pricing
Free plan limits → Discount programs →
Visit Birdeye pricing
Discount programs →
Compare
2 products · Review Management
Side-by-side · live
G2
G2 is the world's leading B2B software review platform where buyers research, review, and
verified 9w ago
$4.8K $28K
View pricing →
Birdeye
Birdeye is an all-in-one reputation management and customer experience platform designed f
verified 20d ago
$4.8K $28K
View pricing →
Recorded annual contract medians
Birdeye median is $23K less than G2 · different customer contracts; not a quote
Cheapest $4.8K
Spread 83%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Starter
$3.6K/yr
year 1 license · flat plan price
Growth
$4.2K/yr
year 1 license · flat plan price
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$28K/yr
Vendr · n=528 avg 18% negotiated
↓ Lowest median
Median annual
$4.8K/yr
Vendr · n=4 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 8 sourced facts
3 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 2mo ago
Confidence High confidence
Sources 17 sourced facts
11 hidden-cost · 3 contract · Vendr median · 2 review platforms
Last verified 2w ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
3 documented
  • Professional and Enterprise Plans Priced Far Above Starter
    $28,000/year median
    1 source
  • Significant Price Jump Above Starter Plan
    $27,813/year
    1 source
  • Poor Support Experience for Paying Customers
    5-10% of license costs
    1 source
4 documented
  • Annual Contract Auto-Renewal Lock-In
    $3,588-$5,388
    4 sources
  • Post-Onboarding Support Drop-Off
    10-20% of license costs
    3 sources
  • Per-Location Pricing Multiplier
    $299-$449/user/month
    2 sources
  • Opaque Pricing Until Contact Info Submitted
    5-10% of license costs
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

G2
Birdeye
Auto-renewal
—
Yes
Cancellation
Multiple paying customers report that reaching a human support representative is extremely difficult. Support tickets are reportedly closed or cancelled without any response or resolution, suggesting
Must cancel on exact renewal date; advance cancellation requests reportedly not honored and full annual fee charged on renewal regardless
Commitment
—
1 year minimum; 3-year contracts reported by some users
Price escalation
5-10% of license costs
No published schedule; no mid-contract price increase reports in available sources, but users report lock-in makes cost reduction impossible
Can downgrade
—
No
Based on 5 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
7.5out of 5 (27)
Trustpilot
1.6out of 5 (25)
Best for
Vendors claiming a profile to be discovered by software buyers and collect organic reviews
Watch out
Gift card and reward incentives promised for submitting reviews are frequently not delivered
Trustpilot
1.7out of 5 (25)
Best for
Small businesses with 1-3 locations needing basic review management
Watch out
Extreme difficulty canceling subscriptions with charges continuing after cancellation requests
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit G2 pricing
Free plan limits → Discount programs →
Visit Birdeye pricing
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Review Management

G2

$0–$299
/month
4 plans · Free tier
Full pricing breakdown →
VS
Review Management

Birdeye

$299–$449
/month
4 plans
Full pricing breakdown →

G2 and Birdeye both operate in the review management category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan G2 Birdeye
Free Free /month $299 /per location/month
Starter $299 /month $349 /per location/month
Professional Custom $449 /per location/month
Enterprise Custom Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

G2

5 scenarios
$2,999/year ($299/month billed annually)
Starter Plan — Small Vendor
$28,000/year
Median Enterprise Buyer
$2,999/year
Small Vendor — Starter Plan (Annual)
See all 5 scenarios →

Birdeye

4 scenarios
$3,588/year ($299/month × 12)
Single-Location Small Business (Starter)
$4,188/year ($349/month × 12)
Single-Location Growing Business (Growth)
$5,388/year ($449/month × 12)
Single-Location Full-Feature (Dominate)
See all 4 scenarios →

Market Intelligence

G2

Median annual cost
$27,813
Average negotiated discount
18%
Based on
528 deals

Birdeye

Median annual cost
$4,788
Based on
4 deals

What Users Say

G2

Trustpilot
1.6out of 5 (25)
TrustRadius
7.5out of 10 (27)
Top complaints
  • Gift card and reward incentives promised for submitting reviews are frequently not delivered
  • Submitted reviews are moderated or rejected without explanation, even after providing screenshots
  • Customer support is unresponsive — tickets closed without resolution for paying customers

Birdeye

Trustpilot
1.7out of 5 (25)
Top complaints
  • Extreme difficulty canceling subscriptions with charges continuing after cancellation requests
  • Auto-renewal enforcement and charges for full annual fee even after explicit non-renewal requests
  • Support becomes unresponsive and unavailable after the 6-month onboarding period ends

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

G2 3 hidden costs

high
Professional and Enterprise Plans Priced Far Above Starter $28,000/year median
high
Significant Price Jump Above Starter Plan $27,813/year
medium
Poor Support Experience for Paying Customers 5-10% of license costs
See all G2 hidden costs →

Birdeye 4 hidden costs

critical
Annual Contract Auto-Renewal Lock-In $3,588-$5,388
high
Post-Onboarding Support Drop-Off 10-20% of license costs
high
Per-Location Pricing Multiplier $299-$449/user/month
low
Opaque Pricing Until Contact Info Submitted 5-10% of license costs
See all Birdeye hidden costs →

Contract Terms

Term G2 Birdeye
Auto-renewal — Yes
Cancellation Multiple paying customers report that reaching a human support representative is extremely difficult. Support tickets are reportedly closed or cancelled without any response or resolution, suggesting Must cancel on exact renewal date; advance cancellation requests reportedly not honored and full annual fee charged on renewal regardless
Minimum commitment — 1 year minimum; 3-year contracts reported by some users
Price escalation 5-10% of license costs No published schedule; no mid-contract price increase reports in available sources, but users report lock-in makes cost reduction impossible
Can downgrade — No

Continue researching

G2

Birdeye

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