Quick Answer
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TenantCloud pricing varies by team size and features, ranging from $0 to $100 per month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

TenantCloud offers 5 pricing tiers: Free, Starter, Growth, Pro, Business. Standard paid plans include Free at $0/month, Starter at $16.5/month, Growth at $32.1/month. The Starter plan is diy landlords managing 75+ units who need automation and unlimited capacity.

Compared to other property management software, TenantCloud is positioned at the budget-friendly price point.

Last verified: January 2026 | Sources: 0 pricing pages and reviews

All TenantCloud Plans & Pricing

Plan Monthly Annual Best For
Free units: Maximum 75 unitsfeatures: Basic features only, no advanced automation Free Free 0 DIY landlords and small property managers managing up to 75 units on a tight budget
Starter support: Priority email only, no phone supportintegrations: Limited third-party integrations $16.5 /month $198 /month DIY landlords managing 75+ units who need automation and unlimited capacity
Growth support: Still no phone support on this tier $32.1 /month Custom Mid-to-large landlords needing additional organization and team collaboration
Pro $55 /month Custom Mid-to-large landlords looking for premium features and maximum efficiency
Business Contact Contact Larger teams and property management companies needing custom workflows and dedicated support
View all features by plan

Free

  • Up to 75 units
  • Unlimited properties
  • Online rent collection
  • Tenant screening
  • Maintenance tracking
  • Document storage
  • Lease management
  • Owner statements
  • Accounting reports
  • Mobile app access
  • Tenant and landlord portals
  • Listing syndication to major sites
  • Email support

Starter

  • Everything in Free plan
  • Unlimited units
  • Unlimited properties and listings
  • Advanced task automation
  • Custom lease templates
  • Advanced reporting
  • Priority email support
  • Extended document storage
  • Custom branding options
  • Automated late fees
  • Recurring charges automation

Growth

  • Everything in Starter plan
  • Additional organization tools
  • Enhanced tenant communication tools
  • Advanced lease management
  • Custom workflows
  • Team collaboration features
  • Multi-user access
  • Performance analytics
  • Batch operations
  • API access

Pro

  • Everything in Growth plan
  • Premium features
  • Advanced efficiency tools
  • Priority feature access
  • Enhanced automation
  • Advanced integrations
  • White-label options
  • Custom reporting engine
  • Dedicated account support

Business

  • Everything in Pro plan
  • Fully customizable workflows
  • Custom user permissions and roles
  • Advanced team management
  • Dedicated account manager
  • Custom support levels
  • Enterprise-grade security
  • SLA agreements
  • Custom integrations
  • Scalable pricing based on needs
  • Training and onboarding support
  • Strategic planning sessions
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Hidden Costs to Budget For

Watch for 15 hidden costs
  • Payment processing fees for credit/debit cards - Tenants pay 3.5% + 30¢ fee for card payments, which may reduce online payment adoption
  • ACH payment fees - While lower than cards, ACH payments also incur transaction fees not included in base subscription
  • Tenant screening fees - Background checks and credit reports cost extra per screening beyond base subscription
  • Annual billing discount - Monthly pricing shown; annual payment offers savings, but requires upfront commitment
  • Free plan limitations - 75-unit cap means you must upgrade once you exceed this threshold, jumping to $16.50/month minimum
  • No phone support - Even paid plans lack phone support, relying on email and chat which can delay urgent issue resolution
  • Business plan starting at $100 - Base Business price is $100/month, but actual costs vary based on customization needs
  • Integration limitations on lower tiers - Advanced integrations and API access require Growth plan or higher
  • Document storage limits on Free plan - Free tier has limited storage; Starter/higher plans include extended storage
  • White-label only on Pro/Business - Custom branding options limited to higher-tier plans
  • Multi-user access requires Growth+ - Team collaboration and multi-user features start at Growth plan ($32.10/month)
  • Learning curve time - While easier than enterprise solutions, still requires time investment to configure properly
  • Limited customization on lower tiers - Custom workflows and advanced automation require Pro plan or higher
  • Email verification and identity checks - Additional verification costs may apply for security and fraud prevention
  • No dedicated support until Business plan - Account managers and dedicated support only available at $100/month tier
Tip

Ask your TenantCloud sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does TenantCloud cost?

TenantCloud offers a free plan for up to 75 units, then paid plans ranging from $16.50/month to $100+/month. Starter plan costs $16.50/month ($198 annually) for unlimited units. Growth plan is $32.10/month for enhanced organization tools. Pro plan costs $55/month for premium features. Business plan starts at $100/month with fully customizable pricing based on specific needs. All plans allow unlimited properties and listings.

02 Does TenantCloud have a free plan?

Yes, TenantCloud offers a free plan supporting up to 75 units with unlimited properties, online rent collection, tenant screening, maintenance tracking, document storage, and mobile access. The free plan includes core property management features suitable for DIY landlords. Once you exceed 75 units, you need to upgrade to the Starter plan ($16.50/month) for unlimited units.

03 What's the difference between TenantCloud's pricing tiers?

Free plan supports up to 75 units with basic features. Starter ($16.50/mo) adds unlimited units and automation. Growth ($32.10/mo) adds team collaboration and multi-user access. Pro ($55/mo) adds premium features and white-label options. Business ($100+/mo) offers full customization, dedicated support, and custom workflows. Key differences are unit limits (Free only), automation (Starter+), team features (Growth+), and dedicated support (Business only).

04 Does TenantCloud charge payment processing fees?

Yes, TenantCloud charges payment processing fees separate from the subscription. Credit and debit card payments incur 3.5% + 30¢ per transaction, paid by tenants. ACH/bank transfers have lower fees. These transaction fees are standard across all plans including the free tier. For portfolios with many tenants, these fees can add up, so factor them into your total cost calculations.

05 Is TenantCloud worth it?

TenantCloud is excellent value for small to mid-size landlords, especially those managing fewer than 75 units who can use the free plan indefinitely. The Starter plan ($16.50/month) for unlimited units is significantly cheaper than competitors like AppFolio ($1.40/unit, 50-unit minimum = $70/month) or Buildium ($58/month). However, lack of phone support and limited features on lower tiers may not suit property managers needing robust support and advanced features.

06 Does TenantCloud offer phone support?

No, TenantCloud does not offer phone support on any plan. Support is provided via email and chat. This is a significant limitation compared to competitors like Buildium (phone on Growth plan) and AppFolio (phone on Plus plan). If phone support is critical for your business, consider alternatives. The Business plan includes dedicated account management, which provides more personalized support than email/chat.

07 How does TenantCloud pricing compare to competitors?

TenantCloud is significantly cheaper than most competitors. Free plan (up to 75 units) beats everyone. Starter ($16.50/mo unlimited units) is much cheaper than Buildium Essential ($58/mo) and AppFolio Core ($70/mo for 50 units). For a 100-unit portfolio: TenantCloud Starter ($16.50) vs Buildium Growth ($183) vs AppFolio Core ($140). TenantCloud's sweet spot is small to mid-size landlords (10-200 units) prioritizing cost savings over premium features and phone support.

08 Can I use TenantCloud for free forever?

Yes, you can use TenantCloud's free plan indefinitely as long as you manage 75 units or fewer. There's no time limit on the free tier. Once you exceed 75 units, you must upgrade to a paid plan starting at $16.50/month. The free plan includes core property management features sufficient for many small landlords, making it a genuine long-term free option, not just a trial.