Quick Answer
Last verified:
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Countly costs Free to $40 per month as of June 2026, with 4 plans available including a free tier. Plans: Lite (free), Flex Free (free), and Flex at $40/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Countly offers 4 pricing tiers: Lite, Flex Free, Flex, Enterprise. A free plan is available. Paid plans include Flex at $40/month. The Flex Free plan is testing before scaling.

Last verified: | Sources: 2 pricing pages and reviews
+70% above list price
Know Before You Buy — Try Countly Free

Countly true cost runs 70% above the listed $0-$40/month price as of June 2026. For a 25-person team, expect ~$10,200 in year-one costs vs the $6,000 base license. Key hidden costs: self-hosting infrastructure costs. Verified from 2 sources by CostBench.

Hidden Costs Breakdown

1

Self-Hosting Infrastructure Costs

medium implementation

For the open-source Community Edition, you'll need to provision and maintain your own servers. Server requirements can scale significantly with data volume, and reviewers note that infrastructure costs can become substantial at higher usage levels.

trustradius

Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel.

reddit

prepare to spend a 5-digit number per month for your traffic for any service or solution out there

Example: True Cost for 25 Users

License (25 × $20 × 12) $6,000/yr
Self-Hosting Infrastructure Costs +10-30% of license costs
Estimated Year 1 Total ~$10,200
That's roughly 1.7× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Countly?

Beyond the license fee, budget for: Self-Hosting Infrastructure Costs (10-30% of license costs). Total ownership typically runs 70% higher than the listed price.

02 Does Countly charge for implementation?

Countly implementation is not included in the license cost. For the open-source Community Edition, you'll need to provision and maintain your own servers. Server requirements can scale significantly with data volume, and reviewers note that infrastructure costs can become substantial at higher usage levels. Estimated impact: 10-30% of license costs.

03 How much does Countly support cost?

Premium support pricing for Countly depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Countly?

Overage and storage policies for Countly depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with Countly?

Add-on pricing for Countly varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — Try Countly Free