Countly vs Kissmetrics Pricing (2026)
Compare / Countly vs Kissmetrics
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Team size
25 seats

Countly vs Kissmetrics

Product Analytics pricing comparison · 2026

Countly pricing ranges from $0–$40/month, while Kissmetrics ranges from $99–$99/month. Countly is typically 80% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Compare
2 products · Product Analytics
Side-by-side · live
Countly
Countly offers two free plans—Lite and Flex Free—both at $0/month, plus an open-source Com
verified 10w ago
$850 $12K
View pricing →
Kissmetrics
Kissmetrics pricing starts at $99/month for the Self-Serve plan.
verified 4w ago
$850 $12K
View pricing →
Verdict · list-price math · year 1
Countly saves $18K vs Kissmetrics · 25 seats
Cheapest $12K
Spread 60%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Flex
$12K/yr
year 1 license · $40/seat
Self-Serve
$30K/yr
year 1 license · $99/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
Not in Vendr's deal flow
Median annual
$850/yr
Vendr · n=33
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 14 sourced facts
11 hidden-cost · 1 contract · 2 review platforms
Last verified 2mo ago
Confidence Medium confidence
Sources 7 sourced facts
3 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 1mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Self-Hosting Infrastructure Costs
    10-30% of license costs
    2 sources
  • Premium Add-ons
    1 source
  • MAU Overage
    1 source
  • User Training Time
    1 source
  • Initial Setup and Configuration
    1 source
3 documented
  • Implementation Costs
    1 source
  • Accelerator Plan Services
    1 source
  • Extra Charges for Basic Features
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Countly
Kissmetrics
Auto-renewal
Yes
Cancellation
at any time for Flex subscriptions, with access continuing until the end of the billing period
30 days' notice
Commitment
monthly commitment possible for Flex plans starting at $175 per month; Enterprise commitments defined in individual contracts
"Guaranteed 2 months, any volume" for the Self-Serve plan; annual terms are available via a "Custom Plan."
Price escalation
Kissmetrics reserves the right to change fees with 30 days' notice, effective for the subsequent billing cycle, and previous discounts may not apply to renewals, which can lead to significant cost increases.
Can downgrade
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8out of 5 (8)
G2
4.1out of 5 (20)
Best for
Privacy-focused developers
Watch out
Missing additional features and insufficient product-wise communication
TrustRadius
9.6out of 5 (96)
G2
4.1out of 5 (168)
Best for
Teams setting it up themselves
Watch out
User Interface and Complexity
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Product Analytics

Countly

$0–$40
/month
4 plans · Free tier
Full pricing breakdown →
VS
Product Analytics

Kissmetrics

$99–$99
/month
3 plans
Full pricing breakdown →

Countly and Kissmetrics both operate in the product analytics category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Countly Kissmetrics
Lite Free /month $99 /month
Flex Free Free /month Custom
Flex $40 /month Custom
Enterprise Custom

What Users Say

Countly

G2
4.1out of 5 (20)
TrustRadius
8out of 10 (8)
Top complaints
  • Missing additional features and insufficient product-wise communication
  • A general lack of recommendations
  • Challenges in configuration

Kissmetrics

G2
4.1out of 5 (168)
TrustRadius
9.6out of 10 (96)
Top complaints
  • User Interface and Complexity
  • Slow Data Analysis
  • Limited Customization and Dashboard Options

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Countly 10 hidden costs

medium
Self-Hosting Infrastructure Costs 10-30% of license costs
medium
Premium Add-ons
high
MAU Overage
low
User Training Time
medium
Initial Setup and Configuration
See all Countly hidden costs →

Kissmetrics 3 hidden costs

high
Implementation Costs
medium
Accelerator Plan Services
high
Extra Charges for Basic Features
See all Kissmetrics hidden costs →

Contract Terms

Term Countly Kissmetrics
Auto-renewal Yes
Cancellation at any time for Flex subscriptions, with access continuing until the end of the billing period 30 days' notice
Minimum commitment monthly commitment possible for Flex plans starting at $175 per month; Enterprise commitments defined in individual contracts "Guaranteed 2 months, any volume" for the Self-Serve plan; annual terms are available via a "Custom Plan."
Price escalation Kissmetrics reserves the right to change fees with 30 days' notice, effective for the subsequent billing cycle, and previous discounts may not apply to renewals, which can lead to significant cost increases.

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