Price checkMonthly
LiteFreeFlex$175/moEnterpriseCustom
See all 3 plans

All Countly Plans & Pricing

Some prices not re-verified — only plans marked “checked” were confirmed on the vendor’s pricing page

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Lite

  • Self-hosted
  • Free forever
  • Open-source (AGPL v3)

Flex

  • Private cloud
  • Scalable analytics

Enterprise

  • Full customization
  • Enterprise-grade features
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At a glance

List price by tier (annualized, per license)

Per-license list price across Countly's plans, annualized. Custom-priced tiers show a hatched bar.

Flex$2.1K/yr
EnterpriseCustom
Quick Answer
Last verified:
High confidence

Countly has a free plan; Flex costs $175/mo. Enterprise is quote-based. Plans: Lite (free), and Flex at $175/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Countly offers 3 pricing tiers: Lite, Flex, Enterprise. A free plan is available. Paid plans include Flex at $175/month. The Flex plan is startups and mid-size businesses.

Compared to other product analytics software, Countly is positioned at the premium price point.

  • 10 documented hidden costs beyond list price
  • G2 rating: 4.1 out of 5 from 20 reviews (as of Oct 2026)
Last verified: | Sources: 2 pricing pages and reviews

How much does Countly cost?

Countly has a free plan; Flex costs $175/mo. Enterprise is quote-based. Plans include Lite (free), Flex at $175/month, Enterprise (custom pricing).

Countly Pricing Overview

Countly has a free plan; Flex costs $175/mo. Enterprise is quote-based. The Lite plan is free and is best for privacy-focused developers. The Flex plan costs $175/month, best for startups and mid-size businesses. The Enterprise plan requires contacting sales for a custom quote and is designed for large enterprises.

There are at least 10 documented hidden costs beyond Countly's list price, including implementation, training, and add-on fees.

This pricing was last verified in August 21, 2026 from 2 independent sources.

Try Countly Free

How Countly Pricing Compares

Compare Countly pricing against top alternatives in Product Analytics.

Kissmetrics $0-$499/user/mo Compare → Pendo $7000.0-$133000.0/user/mo Compare → PostHog $0.00005-$0.00005 per event (usage-based) Compare →

Compare Countly vs Alternatives

Before committing to Countly, compare pricing with these 3 alternatives in the same category.

VSKissmetrics
Free

Small teams wanting predictability

Full comparison
VSPendo
From $7000.0/user/mo

General users and teams

Full comparison
VSPostHog
From $0.00005 per event (usage-based)

Startups and small teams

Full comparison

All Countly alternatives & migration guides

What Companies Actually Pay for Countly

Review scores
TrustRadius 8out of 10 (8)
G2 4.1out of 5 (20)
Third-party review aggregates, as of Oct 2026

How Countly Pricing Compares

Software Starting Price Top Price
Countly Free $175/month
Contentsquare Custom Custom
GameAnalytics Free $499/custom
Kissmetrics Free $99/month
Pendo Custom Custom
PostHog Custom Custom

Detailed pricing comparisons:

Browse all Product Analytics pricing →

10 Countly Hidden Costs Beyond the List Price

Beyond the listed price, Countly has at least 10 documented hidden costs that can significantly increase total cost of ownership.

Watch for 10 hidden costs
  • Self-Hosting Infrastructure Costs 10-30% of license costs
    medium 2 sources
    TrustRadius “Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel.”
    Reddit “prepare to spend a 5-digit number per month for your traffic for any service or solution out there”
  • Premium Add-ons
    medium 1 source
    Grounded summary A fully featured Countly Flex plan could potentially exceed $132,000 per year.
  • MAU Overage
    high 1 source
    Grounded summary A fully featured Countly Flex plan could potentially exceed $132,000 per year.
  • User Training Time
    low 1 source
    Grounded summary Training Time: Effectively utilizing the platform requires an investment in training time for users
  • Initial Setup and Configuration
    medium 1 source
    Grounded summary Setup and Configuration: Initial setup and integration with existing tools are additional costs to consider
  • Add-on Features
    medium 1 source
    Grounded summary Add-on Features: Certain capabilities are offered as add-on features, which can increase the overall cost
  • DevOps Engineering Time (Community Edition) one to three weeks
    high 1 source
    Grounded summary DevOps Engineering Time: Initial setup for a production-grade deployment with high availability, automated backups, monitoring, and security hardening can take one to three weeks of engineering time
  • Custom Integrations Development
    high 1 source
    Grounded summary Custom Integrations: Enterprise deployments with custom integrations may extend the implementation timeline to 1-2 months.
  • Professional Services
    medium 1 source
    Grounded summary Professional Services: While not explicitly detailed with dollar figures, Countly Enterprise plans typically include dedicated support and custom integrations, implying that professional services for these aspects are part of the overall custom pr...
  • Overage Costs
    high 1 source
    Grounded summary If a Flex user exceeds their tier's monthly usage limit, their server access will be temporarily locked until the next cycle, necessitating an upgrade to a higher tier for uninterrupted service.
Tip

Ask your Countly sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
TrustRadius Enterprise reviews Reddit User discussions industry G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 13 source citations total.

Countly Contract Terms

Countly contracts do not auto-renew. Changes require at any time for Flex subscriptions, with access continuing until the end of the billing period. These terms are sourced from verified buyer experiences.

Contract Terms
Cancellation Notice at any time for Flex subscriptions, with access continuing until the end of the billing period
Minimum Commitment monthly commitment possible for Flex plans starting at $175 per month; Enterprise commitments defined in individual contracts
Based on 1 verified source

How to Negotiate Countly Pricing

Countly contracts are negotiable. These 1 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 1 tactics
Leveraging Alternatives high success

Highlighting competitive offerings and their pricing can pressure vendors to offer better terms.

https://rainsalestraining.com
High success Medium Low / difficult

Full negotiation guide →

Countly Pricing FAQ

01 How much does Countly cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Countly have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Countly?

Key features include the items listed in the pricing tiers above.

04 Is Countly worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 Is Countly free?

Yes, Countly offers two free options: the Lite plan and Flex Free plan, both at $0/month. Additionally, the open-source Community Edition can be self-hosted for free, though you'll need to cover your own server infrastructure costs.

06 Can I self-host Countly?

Yes, Countly is open-source with server and SDK code available on GitHub. You can self-host the Community Edition on your own infrastructure. However, be aware that server requirements can scale significantly with data volume, and infrastructure costs may become substantial for high-traffic deployments.

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