Price checkMonthly
LiteFreeFlex FreeFreeFlex$40/mo
See all 4 plans

All Countly Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Lite

  • Self-hosted
  • Free forever
  • Open-source (AGPL v3)

Flex Free

  • Private cloud
  • Test and explore

Flex

  • Private cloud
  • Scalable analytics

Enterprise

  • Full customization
  • Enterprise-grade features
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What does Countly actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$1.0Kper month · $40/unit × 25units
Year 1 license$12K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Countly's plans, annualized. Custom-priced tiers show a hatched bar.

LiteCustom
Flex FreeCustom
Flex$480/yr
EnterpriseCustom
Quick Answer
Last verified:
High confidence

Countly costs Free to $40 per month as of August 2026, with 4 plans available including a free tier. Plans: Lite (free), Flex Free (free), and Flex at $40/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Countly offers 4 pricing tiers: Lite, Flex Free, Flex, Enterprise. A free plan is available. Paid plans include Flex at $40/month. The Flex Free plan is testing before scaling.

Compared to other product analytics software, Countly is positioned at the budget-friendly price point.

  • 10 documented hidden costs beyond list price
  • G2 rating: 4.1 out of 5 from 20 reviews (as of Jul 2026)
Last verified: | Sources: 2 pricing pages and reviews

How much does Countly cost?

Countly offers 4 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Lite (free), Flex Free (free), Flex at $40/month, Enterprise (custom pricing).

Countly Pricing Overview

Countly has 4 pricing plans, including a free tier. Paid plans range from $0 to $40/month. The Lite plan is free and is best for privacy-focused developers. The Flex Free plan is free and is best for testing before scaling. The Flex plan costs $40/month, best for startups and mid-size businesses. The Enterprise plan requires contacting sales for a custom quote and is designed for large enterprises.

There are at least 10 documented hidden costs beyond Countly's list price, including implementation, training, and add-on fees.

This pricing was last verified in May 25, 2026 from 2 independent sources.

Try Countly Free

Countly offers two free plans—Lite and Flex Free—both at $0/month, plus an open-source Community Edition for self-hosting. For managed hosting with enhanced features, the Flex plan runs $40/month. Enterprise pricing is custom-quoted for advanced analytics and dedicated support.

How Countly Pricing Compares

Compare Countly pricing against top alternatives in Product Analytics.

Kissmetrics $0-$499/user/mo Compare → Pendo $7000.0-$133000.0/user/mo Compare → PostHog $0.00005-$0.00005 per event (usage-based) Compare →

Compare Countly vs Alternatives

Before committing to Countly, compare pricing with these 3 alternatives in the same category.

VSKissmetrics
Free

Small teams wanting predictability

Full comparison
VSPendo
From $7000.0/user/mo

General users and teams

Full comparison
VSPostHog
From $0.00005 per event (usage-based)

Startups and small teams

Full comparison

All Countly alternatives & migration guides

What Companies Actually Pay for Countly

Review scores
TrustRadius 8out of 10 (8)
G2 4.1out of 5 (20)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Missing additional features and insufficient product-wise communicationA general lack of recommendationsChallenges in configurationThe absence of an autocapture feature for events, which requires manual creation with hardcoding

How Countly Pricing Compares

Software Starting Price Top Price
Countly Free $40/month
Contentsquare Custom Custom
GameAnalytics Free $499/custom
Kissmetrics $99/month $99/month
Pendo Free $133000 per year (varies by MAU)
PostHog Custom Custom

Detailed pricing comparisons:

Browse all Product Analytics pricing →

10 Countly Hidden Costs Beyond the List Price

Beyond the listed price, Countly has at least 10 documented hidden costs that can significantly increase total cost of ownership.

Watch for 10 hidden costs
  • Self-Hosting Infrastructure Costs 10-30% of license costs
    medium 2 sources
    TrustRadius "Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel."
    Reddit "prepare to spend a 5-digit number per month for your traffic for any service or solution out there"
  • Premium Add-ons
    medium 1 source
    industry "A fully featured Countly Flex plan could potentially exceed $132,000 per year."
  • MAU Overage
    high 1 source
    industry "A fully featured Countly Flex plan could potentially exceed $132,000 per year."
  • User Training Time
    low 1 source
    industry "Training Time: Effectively utilizing the platform requires an investment in training time for users"
  • Initial Setup and Configuration
    medium 1 source
    industry "Setup and Configuration: Initial setup and integration with existing tools are additional costs to consider"
  • Add-on Features
    medium 1 source
    industry "Add-on Features: Certain capabilities are offered as add-on features, which can increase the overall cost"
  • DevOps Engineering Time (Community Edition) one to three weeks
    high 1 source
    industry "DevOps Engineering Time: Initial setup for a production-grade deployment with high availability, automated backups, monitoring, and security hardening can take one to three weeks of engineering time"
  • Custom Integrations Development
    high 1 source
    industry "Custom Integrations: Enterprise deployments with custom integrations may extend the implementation timeline to 1-2 months."
  • Professional Services
    medium 1 source
    industry "Professional Services: While not explicitly detailed with dollar figures, Countly Enterprise plans typically include dedicated support and custom integrations, implying that professional services for these aspects are part of the overall custom pr..."
  • Overage Costs
    high 1 source
    industry "If a Flex user exceeds their tier's monthly usage limit, their server access will be temporarily locked until the next cycle, necessitating an upgrade to a higher tier for uninterrupted service."
Tip

Ask your Countly sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
TrustRadius Enterprise reviews Reddit User discussions industry G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 13 source citations total.

Countly Contract Terms

Countly contracts do not auto-renew. Changes require at any time for Flex subscriptions, with access continuing until the end of the billing period. These terms are sourced from verified buyer experiences.

Contract Terms
Cancellation Notice at any time for Flex subscriptions, with access continuing until the end of the billing period
Minimum Commitment monthly commitment possible for Flex plans starting at $175 per month; Enterprise commitments defined in individual contracts
Based on 1 verified source

How to Negotiate Countly Pricing

Countly contracts are negotiable. These 1 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 1 tactics
Leveraging Alternatives high success

Highlighting competitive offerings and their pricing can pressure vendors to offer better terms.

https://rainsalestraining.com
High success Medium Low / difficult

Full negotiation guide →

Countly Pricing FAQ

01 How much does Countly cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Countly have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Countly?

Key features include the items listed in the pricing tiers above.

04 Is Countly worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 Is Countly free?

Yes, Countly offers two free options: the Lite plan and Flex Free plan, both at $0/month. Additionally, the open-source Community Edition can be self-hosted for free, though you'll need to cover your own server infrastructure costs.

06 Can I self-host Countly?

Yes, Countly is open-source with server and SDK code available on GitHub. You can self-host the Community Edition on your own infrastructure. However, be aware that server requirements can scale significantly with data volume, and infrastructure costs may become substantial for high-traffic deployments.

07 How does Countly compare to Mixpanel and Segment on cost?

For early-stage companies with cloud credits, self-hosted Countly can be significantly cheaper than hosted services like Mixpanel or Segment. However, as you scale, infrastructure costs for self-hosting can approach the cost of these hosted alternatives. The paid Flex plan starts at $40/month for managed hosting.

Is this pricing incorrect? — we'll verify and update it.