JivoChat Hidden Costs 2026
What they don't show you on the pricing page
JivoChat costs Free to $69 per agent per month as of June 2026, with 10 plans available including a free tier. Plans: JivoChat CRM FREE (free), WhatsApp Module at $27/agent per month, Jivo Marketing at $6/agent per month, AI assistant at $13/agent per month, and Telephony Plus at $4/agent per month. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
JivoChat offers 10 pricing tiers: VIP Enterprise, PRO Professional, BASE Basic, JivoChat CRM FREE, WhatsApp Module, Jivo Marketing, AI assistant, Telephony Plus, Videocalls, AI Agent. A free plan is available. Paid plans include WhatsApp Module at $27/month, Jivo Marketing at $6/month, AI assistant at $13/month.
JivoChat true cost runs 70% above the listed $0-$69/agent per month price as of June 2026. For a 25-person team, expect ~$13,770 in year-one costs vs the $8,100 base license. Verified from 1 sources by CostBench.
Example: True Cost for 25 Users
| License (25 × $27 × 12) | $8,100/yr |
| Implementation (one-time) | +$15,000–$50,000 |
| Premium Support (20%) | +$1,620/yr |
| Training (25 × $500) | +$12,500 |
| Admin (part-time) | +$15,000–$25,000/yr |
| Estimated Year 1 Total | ~$13,770 |