Quick Answer
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Ping Identity pricing varies by team size and features, ranging from $3 to $6 per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

Ping Identity offers 4 pricing tiers: PingOne Essential, PingOne Plus, PingOne Premium, PingOne for Customers (Essential). Standard paid plans include PingOne Essential at $3/user/month, PingOne Plus at $6/user/month. The PingOne Plus plan is organizations needing adaptive mfa, passwordless authentication, and deep microsoft integration.

Compared to other identity & access management software, Ping Identity is positioned at the budget-friendly price point.

Last verified: January 2026 | Sources: 3 pricing pages and reviews

Ping Identity is an enterprise-focused identity and access management platform that provides secure workforce and customer identity solutions. Acquired by Thoma Bravo in 2022 for $2.8 billion, Ping Identity serves major global enterprises including over 60% of the Fortune 100. The platform offers PingOne for Workforce (employee identity) and PingOne for Customers (customer-facing identity), along with legacy self-hosted products like PingFederate and PingAccess.

Ping Identity's workforce pricing is among the most competitive for large enterprises, starting at just $3/user/month (Essential) and $6/user/month (Plus), significantly undercutting Okta and comparable platforms. However, the 5,000-user minimum on annual contracts makes it best suited for mid-to-large organizations. Key strengths include a no-code Identity Orchestration Engine, standards-based protocols (OAuth 2.0, OIDC, SAML, SCIM), and deep Microsoft ecosystem integration on the Plus tier.

All Ping Identity Plans & Pricing

Plan Monthly Annual Best For
PingOne Essential $3 /user/month $3 /user/month Organizations needing foundational workforce identity with SSO and directory at a low per-user cost
PingOne Plus $6 /user/month $6 /user/month Organizations needing adaptive MFA, passwordless authentication, and deep Microsoft integration
PingOne Premium Contact Contact Large enterprises requiring identity governance, privileged access, and API security
PingOne for Customers (Essential) Contact Contact Businesses embedding customer-facing identity into their applications starting at $35,000/year
View all features by plan

PingOne Essential

  • No-code Identity Orchestration Engine
  • Single Sign-On across all applications
  • Cloud Directory with SCIM standard
  • Group-based access control policies
  • Employee application portal (Dock)
  • LDAP and Kerberos protocol support
  • RADIUS gateway integration
  • Inbound provisioning with SCIM
  • OAuth 2.0, OpenID Connect, and SAML support

PingOne Plus

  • All Essential features
  • Adaptive Multi-Factor Authentication (risk-based MFA)
  • Microsoft ecosystem integrations (Windows, AD, Office 365)
  • Passwordless authentication (FIDO, device/token-based)
  • Context-based access policies
  • Advanced threat detection
  • Self-service password management
  • Enhanced reporting and analytics

PingOne Premium

  • All Plus features
  • Advanced Identity Governance
  • Privileged Access Management
  • API security and access management
  • Identity verification and proofing
  • Custom SLA agreements
  • Dedicated Customer Success Manager
  • Premium 24/7 support with SLA

PingOne for Customers (Essential)

  • Customer identity management at scale
  • Embeddable authentication flows
  • Social login and registration
  • Unified customer profiles
  • Consent and privacy management
  • Standards-based identity protocols
  • Developer SDKs and APIs
  • Scalable to millions of identities
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Hidden Costs to Budget For

Watch for 8 hidden costs
  • 5,000 user minimum: PingOne for Workforce pricing ($3-$6/user/mo) requires a minimum of 5,000 users on annual contract, making it inaccessible for smaller organizations
  • Customer identity pricing jump: PingOne for Customers starts at $35,000/year (Essential) and $50,000/year (Plus), a significant commitment for customer-facing identity
  • Implementation complexity: Ping Identity's enterprise-grade platform often requires professional services for deployment, typically costing $10,000-$50,000+
  • Legacy product migration: Organizations on older PingFederate, PingAccess, or PingDirectory self-hosted products face migration costs and effort moving to PingOne cloud
  • Advanced features gate: Identity Governance, Privileged Access Management, and API security require the Premium tier with custom pricing above the published $6/user/month
  • Microsoft integration premium: Deep Active Directory and Office 365 integration requires the Plus tier ($6/user/mo), doubling the cost from Essential ($3/user/mo)
  • On-premises gateway costs: Organizations with hybrid environments needing on-prem app access may require additional gateway infrastructure
  • Training and certification: Ping Identity admin training and certification programs cost $1,000-$3,000 per person
Tip

Ask your Ping Identity sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does Ping Identity cost?

PingOne for Workforce starts at $3/user/month (Essential) and $6/user/month (Plus), based on annual contracts with a 5,000-user minimum. Premium pricing is custom. PingOne for Customers starts at $35,000/year. Ping Identity is priced below the industry average for workforce IAM.

02 Does Ping Identity have a free plan?

No, Ping Identity does not offer a permanent free plan. However, they provide a free 30-day trial of PingOne for both Workforce and Customer identity products with no credit card required. This allows organizations to fully evaluate the platform before committing.

03 What is the minimum user requirement for Ping Identity?

PingOne for Workforce pricing is based on annual contracts with a 5,000-user minimum. This makes Ping Identity primarily suited for mid-to-large enterprises. Organizations with fewer than 5,000 users should consider alternatives like Okta, OneLogin, or JumpCloud with lower minimums.

04 Ping Identity vs Okta: Which is cheaper?

Ping Identity is significantly cheaper per user. PingOne Essential costs $3/user/month vs Okta Starter at $6/user/month. PingOne Plus costs $6/user/month vs Okta Essentials at $17/user/month. However, Ping Identity requires 5,000-user minimums while Okta has a $1,500 annual minimum, making Okta more accessible for smaller organizations.

05 What is the difference between PingOne Essential and Plus?

PingOne Essential ($3/user/mo) provides SSO, Cloud Directory, LDAP/Kerberos, RADIUS, and the Identity Orchestration Engine. PingOne Plus ($6/user/mo) adds Adaptive MFA, passwordless authentication (FIDO), Microsoft ecosystem integrations (Windows, AD, O365), and context-based access policies.

06 Does Ping Identity support passwordless authentication?

Yes, PingOne Plus ($6/user/month) includes passwordless authentication with FIDO support, device-based login, and token-based authentication. This feature is not available on the Essential tier and requires the Plus plan at minimum.