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Ping Identity costs $3 to $6 per user/month as of March 2026, with 4 plans available. Plans: PingOne Essential at $3/user/month, and PingOne Plus at $6/user/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Ping Identity offers 4 pricing tiers: PingOne Essential, PingOne Plus, PingOne Premium, PingOne for Customers (Essential). Paid plans include PingOne Essential at $3/user/month, PingOne Plus at $6/user/month. The PingOne Plus plan is organizations needing adaptive mfa, passwordless authentication, and deep microsoft integration.

Compared to other identity & access management software, Ping Identity is positioned at the budget-friendly price point.

  • Median contract: $72/yr from 0 purchases
  • Average negotiated discount: 92%
  • 8 documented hidden costs beyond list price

How much does Ping Identity cost?

Ping Identity pricing starts at $3/user/month across 4 plans, with enterprise pricing available on request. Plans include PingOne Essential at $3/user/month, PingOne Plus at $6/user/month, PingOne Premium (custom pricing), PingOne for Customers (Essential) (custom pricing).

Ping Identity Pricing Overview

Ping Identity has 4 pricing plans ranging from $3 to $6/user/month. The PingOne Essential plan costs $3/user/month, best for organizations needing foundational workforce identity with sso and directory at a low per-user cost. The PingOne Plus plan costs $6/user/month, best for organizations needing adaptive mfa, passwordless authentication, and deep microsoft integration. The PingOne Premium plan requires contacting sales for a custom quote and is designed for large enterprises requiring identity governance, privileged access, and api security. The PingOne for Customers (Essential) plan requires contacting sales for a custom quote and is designed for businesses embedding customer-facing identity into their applications starting at $35,000/year.

The median Ping Identity customer pays $72/year, with an average 92% discount available through negotiation.

There are at least 8 documented hidden costs beyond Ping Identity's list price, including implementation, training, and add-on fees.

This pricing was last verified in January 28, 2026 from 3 independent sources.

Ping Identity is an enterprise-focused identity and access management platform that provides secure workforce and customer identity solutions. Acquired by Thoma Bravo in 2022 for $2.8 billion, Ping Identity serves major global enterprises including over 60% of the Fortune 100. The platform offers PingOne for Workforce (employee identity) and PingOne for Customers (customer-facing identity), along with legacy self-hosted products like PingFederate and PingAccess.

Ping Identity's workforce pricing is among the most competitive for large enterprises, starting at just $3/user/month (Essential) and $6/user/month (Plus), significantly undercutting Okta and comparable platforms. However, the 5,000-user minimum on annual contracts makes it best suited for mid-to-large organizations. Key strengths include a no-code Identity Orchestration Engine, standards-based protocols (OAuth 2.0, OIDC, SAML, SCIM), and deep Microsoft ecosystem integration on the Plus tier.

How Ping Identity Pricing Compares

Compare Ping Identity pricing against top alternatives in Identity & Access Management.

All Ping Identity Plans & Pricing

Plan Monthly Annual Best For
PingOne Essential $3 /user/month $3 /user/year Organizations needing foundational workforce identity with SSO and directory at a low per-user cost
PingOne Plus $6 /user/month $6 /user/year Organizations needing adaptive MFA, passwordless authentication, and deep Microsoft integration
PingOne Premium Contact Sales Contact Sales Large enterprises requiring identity governance, privileged access, and API security
PingOne for Customers (Essential) Contact Sales Contact Sales Businesses embedding customer-facing identity into their applications starting at $35,000/year
View all features by plan

PingOne Essential

  • No-code Identity Orchestration Engine
  • Single Sign-On across all applications
  • Cloud Directory with SCIM standard
  • Group-based access control policies
  • Employee application portal (Dock)
  • LDAP and Kerberos protocol support
  • RADIUS gateway integration
  • Inbound provisioning with SCIM
  • OAuth 2.0, OpenID Connect, and SAML support

PingOne Plus

  • All Essential features
  • Adaptive Multi-Factor Authentication (risk-based MFA)
  • Microsoft ecosystem integrations (Windows, AD, Office 365)
  • Passwordless authentication (FIDO, device/token-based)
  • Context-based access policies
  • Advanced threat detection
  • Self-service password management
  • Enhanced reporting and analytics

PingOne Premium

  • All Plus features
  • Advanced Identity Governance
  • Privileged Access Management
  • API security and access management
  • Identity verification and proofing
  • Custom SLA agreements
  • Dedicated Customer Success Manager
  • Premium 24/7 support with SLA

PingOne for Customers (Essential)

  • Customer identity management at scale
  • Embeddable authentication flows
  • Social login and registration
  • Unified customer profiles
  • Consent and privacy management
  • Standards-based identity protocols
  • Developer SDKs and APIs
  • Scalable to millions of identities

Compare Ping Identity vs Alternatives

Before committing to Ping Identity, compare pricing with these 3 alternatives in the same category.

All Ping Identity alternatives & migration guides

What Companies Actually Pay for Ping Identity

The median Ping Identity buyer pays $72/year based on 0 verified purchase transactions, with an average 92% savings through negotiation.

What companies actually pay $72/yr Median across 0 purchases
92% avg. savings
with negotiation
Review scores
TrustRadius 9.4/10 (5)
Top pricing complaints
Response times can be slow at timesGoogle Cloud integration errors causing login loopsUser interface could be improvedNotifications require internet connection which can delay authentication during network congestion
Source: Vendr buyer database — median calculated from 0 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.

Ping Identity Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Mid-Size Enterprise (5,000 users, Essential) $15,000 Year 1 total
$3/user x 5,000 users, annual contract at $180,000/year
Total $15,000

A 5,000-employee company deploying PingOne Essential for SSO, Cloud Directory, and LDAP/RADIUS integration at the minimum user threshold.

Large Enterprise (10,000 users, Plus) $60,000 Year 1 total
$6/user x 10,000 users, annual contract at $720,000/year
Total $60,000

A 10,000-employee organization deploying PingOne Plus with Adaptive MFA, passwordless authentication, and Microsoft AD/O365 integration.

Global Enterprise (50,000 users, Premium) Estimated $150,000-$250,000/month (custom pricing with enterprise volume discounts) Year 1 total
custom pricing with enterprise volume discounts
Total Estimated $150,000-$250,000/month (custom pricing with enterprise volume discounts)

A Fortune 500 company deploying PingOne Premium across 50,000 employees with Identity Governance, Privileged Access, and API security. Assumes volume discounts.

Customer Identity (PingOne for Customers) $2,917 Year 1 total
$35,000-$50,000/year for Essential or Plus tiers
Total $2,917

A consumer-facing business deploying PingOne for Customers to manage customer authentication, registration, and consent for their web and mobile apps.

How Ping Identity Pricing Compares

Software Starting Price Top Price
Ping Identity $3/user/month $6/user/month
Auth0 Free $240/month
JumpCloud Free $24/user/month
Okta $2/user/month $17/user/month
OneLogin $2/user/month $10/user/month

8 Ping Identity Hidden Costs Beyond the List Price

Beyond the listed price, Ping Identity has at least 8 documented hidden costs that can significantly increase total cost of ownership.

Watch for 8 hidden costs
  • 5,000 user minimum: PingOne for Workforce pricing ($3-$6/user/mo) requires a minimum of 5,000 users on annual contract, making it inaccessible for smaller organizations
  • Customer identity pricing jump: PingOne for Customers starts at $35,000/year (Essential) and $50,000/year (Plus), a significant commitment for customer-facing identity
  • Implementation complexity: Ping Identity's enterprise-grade platform often requires professional services for deployment, typically costing $10,000-$50,000+
  • Legacy product migration: Organizations on older PingFederate, PingAccess, or PingDirectory self-hosted products face migration costs and effort moving to PingOne cloud
  • Advanced features gate: Identity Governance, Privileged Access Management, and API security require the Premium tier with custom pricing above the published $6/user/month
  • Microsoft integration premium: Deep Active Directory and Office 365 integration requires the Plus tier ($6/user/mo), doubling the cost from Essential ($3/user/mo)
  • On-premises gateway costs: Organizations with hybrid environments needing on-prem app access may require additional gateway infrastructure
  • Training and certification: Ping Identity admin training and certification programs cost $1,000-$3,000 per person
Tip

Ask your Ping Identity sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
Vendr Verified buyer transactions TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 1 source citations total.

Ping Identity Pricing FAQ

01 How much does Ping Identity cost?

PingOne for Workforce starts at $3/user/month (Essential) and $6/user/month (Plus), based on annual contracts with a 5,000-user minimum. Premium pricing is custom. PingOne for Customers starts at $35,000/year. Ping Identity is priced below the industry average for workforce IAM.

02 Does Ping Identity have a free plan?

No, Ping Identity does not offer a permanent free plan. However, they provide a free 30-day trial of PingOne for both Workforce and Customer identity products with no credit card required. This allows organizations to fully evaluate the platform before committing.

03 What is the minimum user requirement for Ping Identity?

PingOne for Workforce pricing is based on annual contracts with a 5,000-user minimum. This makes Ping Identity primarily suited for mid-to-large enterprises. Organizations with fewer than 5,000 users should consider alternatives like Okta, OneLogin, or JumpCloud with lower minimums.

04 Ping Identity vs Okta: Which is cheaper?

Ping Identity is significantly cheaper per user. PingOne Essential costs $3/user/month vs Okta Starter at $6/user/month. PingOne Plus costs $6/user/month vs Okta Essentials at $17/user/month. However, Ping Identity requires 5,000-user minimums while Okta has a $1,500 annual minimum, making Okta more accessible for smaller organizations.

05 What is the difference between PingOne Essential and Plus?

PingOne Essential ($3/user/mo) provides SSO, Cloud Directory, LDAP/Kerberos, RADIUS, and the Identity Orchestration Engine. PingOne Plus ($6/user/mo) adds Adaptive MFA, passwordless authentication (FIDO), Microsoft ecosystem integrations (Windows, AD, O365), and context-based access policies.

06 Does Ping Identity support passwordless authentication?

Yes, PingOne Plus ($6/user/month) includes passwordless authentication with FIDO support, device-based login, and token-based authentication. This feature is not available on the Essential tier and requires the Plus plan at minimum.

07 How does PingOne authentication work?

PingOne provides multi-factor authentication by sending instant notifications to your registered device (phone, PC, or Apple Watch). When you log in with your credentials, a pop-up notification is delivered to your device. You can accept it to complete authentication, or manually enter a verification code if the notification fails. The system supports up to three devices configured for the same login.

08 What are the main benefits of using PingOne?

Users highlight several key benefits: enhanced security through multi-factor authentication, centralized management of user identities and access permissions, seamless integration with both on-premises and SaaS applications, multi-platform support (PC, smartphones, Apple Watch), and the ability to use verification via email, SMS, or phone.

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