Price checkPer seat
FreeFreeDevice Management$11/user/moSSO$13/user/mo
See all 6 plans
Quick Answer
Last verified:
High confidence

JumpCloud costs Free to $24 per user/month as of March 2026, with 6 plans available including a free tier. Plans: Free (free), Device Management at $11/user/month, SSO at $13/user/month, and Core Directory at $15/user/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

JumpCloud offers 6 pricing tiers: Free, Device Management, SSO, Core Directory, Platform, Platform Prime. A free plan is available. Paid plans include Device Management at $11/user/month, SSO at $13/user/month, Core Directory at $15/user/month. The Device Management plan is it teams needing cross-platform device management without identity features.

Compared to other identity & access management software, JumpCloud is positioned at the budget-friendly price point.

  • Median contract: $156/yr from 0 purchases
  • Average negotiated discount: 93%
  • 3 documented hidden costs beyond list price
Last verified: | Sources: 3 pricing pages and reviews

How much does JumpCloud cost?

JumpCloud offers 6 pricing plans, starting with a free tier and scaling to custom enterprise pricing. Plans include Free (free), Device Management at $11/user/month, SSO at $13/user/month, Core Directory at $15/user/month, Platform (custom pricing), Platform Prime (custom pricing).

JumpCloud Pricing Overview

JumpCloud has 6 pricing plans, including a free tier. Paid plans range from $0 to $24/user/month. The Free plan is free and is best for small teams and startups with up to 10 users evaluating jumpcloud. The Device Management plan costs $11/user/month, best for it teams needing cross-platform device management without identity features. The SSO plan costs $13/user/month, best for organizations focused on secure app access with sso, mfa, and password management. The Core Directory plan costs $15/user/month, best for organizations needing a cloud directory replacement for active directory with device management. The Platform plan requires contacting sales for a custom quote and is designed for mid-size organizations wanting a unified identity and device management platform. The Platform Prime plan requires contacting sales for a custom quote and is designed for enterprises requiring zero trust, ai security, saas management, and premium support.

The median JumpCloud customer pays $156/year, with an average 93% discount available through negotiation.

There are at least 3 documented hidden costs beyond JumpCloud's list price, including implementation, training, and add-on fees.

This pricing was last verified in January 28, 2026 from 3 independent sources.

Visit JumpCloud Pricing

JumpCloud is an open directory platform that provides unified identity, access, and device management from a single cloud-based console. Founded in 2012 and headquartered in Louisville, Colorado, JumpCloud serves over 200,000 organizations and is designed as a modern alternative to traditional Active Directory environments. The platform supports Windows, macOS, and Linux devices with cross-platform MDM, SSO, MFA, and cloud LDAP/RADIUS.

JumpCloud pricing uses a per-user-per-month model with pre-built packages and a la carte options. A generous free plan covers up to 10 users with core identity and device features. Paid packages range from $9/user/month (Device Management) to $13/user/month (Core Directory), with Platform and Platform Prime bundles available at custom pricing for organizations wanting a fully unified solution. Annual billing saves approximately 15-18% compared to monthly pricing.

How JumpCloud Pricing Compares

Compare JumpCloud pricing against top alternatives in Identity & Access Management.

Auth0 $0-$240/user/mo View pricing → Okta $2-$17/user/mo View pricing → OneLogin $2-$10/user/mo View pricing →

All JumpCloud Plans & Pricing

Plan Monthly Annual Best For
Free Free Free Small teams and startups with up to 10 users evaluating JumpCloud
Device Management $11 /user/month $9 /user/yearSave 18% IT teams needing cross-platform device management without identity features
SSO $13 /user/month $11 /user/yearSave 15% Organizations focused on secure app access with SSO, MFA, and password management
Core Directory $15 /user/month $13 /user/yearSave 13% Organizations needing a cloud directory replacement for Active Directory with device management
Platform Contact Sales Contact Sales Mid-size organizations wanting a unified identity and device management platform
Platform Prime Contact Sales Contact Sales Enterprises requiring Zero Trust, AI security, SaaS management, and premium support
View all features by plan

Free

  • Up to 10 users and 10 devices
  • Cloud directory with user management
  • SSO and passwordless authentication
  • Multi-factor authentication (MFA)
  • Basic device management
  • Community support
  • Core identity features
  • 10-day premium support trial

Device Management

  • Full MDM for Windows, macOS, and Linux
  • OS patch management
  • Remote device management
  • Device compliance policies
  • Software deployment
  • Device encryption enforcement
  • System insights and reporting
  • Standard support

SSO

  • Single Sign-On with unlimited apps
  • Multi-factor authentication (MFA)
  • Password Manager
  • User portal for application access
  • SAML and OIDC support
  • Conditional access policies
  • Directory integrations (Google, M365, Okta)
  • Standard support

Core Directory

  • Cloud directory for identity management
  • Device management and MDM
  • MFA with conditional access
  • RADIUS and LDAP support
  • Group-based access policies
  • Directory integrations with HR systems
  • Cross-platform device management
  • Standard support

Platform

  • Unified identity, device, and access management
  • SSO, MFA, and password manager
  • Full MDM and patch management
  • Cloud LDAP and RADIUS
  • Conditional access policies
  • System insights and compliance reporting
  • Directory integrations (HR, Google, M365)
  • Standard support included

Platform Prime

  • Everything in Platform package
  • Zero Trust security policies
  • AI-powered threat detection
  • SaaS Management and shadow IT discovery
  • Advanced compliance reporting
  • Premium 24/7 support
  • Dedicated Customer Success Manager
  • Priority feature requests and roadmap input
See JumpCloud Plans & Sign Up

Compare JumpCloud vs Alternatives

Before committing to JumpCloud, compare pricing with these 3 alternatives in the same category.

VSAuth0
Free

Developers and startups building MVPs or side projects that need basic authentication

Compare pricing
VSOkta
From $2/user/mo

Organizations that only need single sign-on without MFA or directory services

Compare pricing
VSOneLogin
From $2/user/mo

Organizations that only need basic single sign-on without MFA or directory features

Compare pricing

All JumpCloud alternatives & migration guides

What Companies Actually Pay for JumpCloud

The median JumpCloud buyer pays $156/year based on 0 verified purchase transactions, with an average 93% savings through negotiation.

What companies actually pay $156/yr Median across 0 purchases
93% avg. savings
with negotiation
Review scores
TrustRadius 9.3/10 (51)
Trustpilot 3/5 (1)
Top pricing complaints
No Android MDM supportAnnual price increases for MSPsSales responsiveness and quote delaysTiered pricing complexity
Source: Vendr buyer database — median calculated from 0 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.
Visit JumpCloud Pricing

JumpCloud Year 1 Total Cost by Company Size

Real deployment costs including licenses, implementation, training, and admin — not just the sticker price.

Small Startup (10 users, Free Plan) $0 Year 1 total
free for up to 10 users
Total $0

A startup with 10 employees leveraging JumpCloud's free tier for basic identity management, SSO, MFA, and device management.

Growing Team (50 users, SSO Package) $550 Year 1 total
$11/user x 50 users, annual billing
Total $550

A 50-person company deploying JumpCloud for SSO, MFA, and password management across all cloud applications.

Mid-Size IT Team (200 users, Core Directory) $2,600 Year 1 total
$13/user x 200 users, annual billing
Total $2,600

A 200-employee organization replacing Active Directory with JumpCloud's Core Directory package for cloud identity, device management, and LDAP/RADIUS.

Enterprise (1,000 users, Platform Prime) Estimated $12,000/month ($12/user negotiated x 1,000 users, annual contract) Year 1 total
$12/user negotiated x 1,000 users, annual contract
Total Estimated $12,000/month ($12/user negotiated x 1,000 users, annual contract)

A 1,000-user enterprise deploying Platform Prime with Zero Trust, AI security, and SaaS management. Assumes 50% negotiated discount from list price.

How JumpCloud Pricing Compares

Software Starting Price Top Price
JumpCloud Free $24/user/month
Auth0 Free $240/month
Okta $2/user/month $17/user/month
OneLogin $2/user/month $10/user/month
Ping Identity $3/user/month $6/user/month

Browse all Identity & Access Management pricing →

3 JumpCloud Hidden Costs Beyond the List Price

Beyond the listed price, JumpCloud has at least 3 documented hidden costs that can significantly increase total cost of ownership.

Watch for 3 hidden costs
  • No Android MDM Support $5-$15/device/month
    high 2 sources
    Reddit "Jumpcloud - Doesn't support Android"
    Reddit "Jumpcloud - Doesn't support Android"
  • Annual Price Increases for MSPs 7% of license costs
    medium 1 source
    Reddit "We were told, rather bluntly, by one of their sales reps that JumpCloud evaluates a price increase of up to 7% every year for MSPs. Which of course ends up being costs you'll need to pass down to your clients."
  • Sales Process Delays 5-10 hours of administrative time
    low 2 sources
    Reddit "It took me almost a week and 14 emails to get a quote. That's just really poor service."
    Reddit "they took months upon months to lock down their msp pricing and couldn't give us a straight answer on it when we were renewing some annual plans."
Tip

Ask your JumpCloud sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
Reddit User discussions Vendr Verified buyer transactions TrustRadius Enterprise reviews Trustpilot Consumer reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 10 source citations total.

JumpCloud Contract Terms

JumpCloud contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal No
Mid-Term Downgrade Not allowed
Payment Terms Annual or monthly billing available
Price Escalation Up to 7% annual price increases for MSP customers
Based on 1 verified source

How to Negotiate JumpCloud Pricing

JumpCloud contracts are negotiable — buyers save an average of 93% off list price. These 3 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 3 tactics
Request Education Pricing high success

JumpCloud offers steep education discounts starting at $2/user/month, significantly lower than standard pricing. Request education pricing if you qualify.

Multiple Reddit users confirmed education pricing at $2/user/month
Leverage Free Tier for Trial high success

Start with the free tier (10 users, 10 devices) to test the platform before committing to paid plans. No credit card required and no time limit on the free tier.

JumpCloud offers free tier for up to 10 users and 10 devices with no trial expiry
Negotiate Annual Billing Discount medium success

Annual billing provides approximately 15-18% savings versus monthly billing across JumpCloud tiers. Negotiate for additional discounts on top of annual pricing.

Current tier data shows Device Management at $11/mo vs $9/year, SSO at $13/mo vs $11/year
High success Medium Low / difficult

Full negotiation guide →

JumpCloud Pricing FAQ

01 How much does JumpCloud cost?

JumpCloud offers a free plan for up to 10 users. Paid packages start at $9/user/month (annual) for Device Management, $11/user/month for SSO, and $13/user/month for Core Directory. Platform and Platform Prime packages require sales contact, with list prices estimated around $19-$24/user/month.

02 Does JumpCloud have a free plan?

Yes, JumpCloud offers a free plan for up to 10 users and 10 devices. It includes core identity features, SSO, MFA, basic device management, and community support. This makes it ideal for small teams evaluating the platform before committing to a paid package.

03 What is the cheapest JumpCloud paid plan?

The cheapest paid package is Device Management at $9/user/month (annual billing) or $11/user/month (monthly). Alternatively, a la carte modules like Cloud Directory, MFA, or SSO can be purchased individually starting at $3/user/month each, but these quickly add up.

04 JumpCloud vs Okta: Which is cheaper?

JumpCloud is generally cheaper, especially for small to mid-size organizations. JumpCloud's SSO package costs $11/user/month vs Okta's Starter Suite at $6/user/month (SSO only at $2/user/mo). However, JumpCloud includes device management and directory services that Okta charges extra for, making it better value for unified identity and device management.

05 Can I use JumpCloud to replace Active Directory?

Yes, JumpCloud is designed as a cloud-native Active Directory replacement. The Core Directory package ($13/user/month) or Platform package provides cloud LDAP, RADIUS, group-based policies, and cross-platform device management without on-premises servers. Many organizations migrate from AD to JumpCloud for cost savings and cloud flexibility.

06 Does JumpCloud offer volume discounts?

Yes, JumpCloud offers volume discounts for larger organizations. Enterprise customers with 500+ users regularly negotiate 44-63% off list price. Educational institutions and nonprofits also qualify for special pricing. Contact their sales team for custom quotes on Platform and Platform Prime packages.

07 Is JumpCloud free?

JumpCloud offers a free tier for up to 10 users and 10 devices with no credit card required and no time limit. Once you exceed 10 users, all users become billable. The free tier includes core directory features but paid plans ($11-$15/user/month) are required for device management, SSO, and advanced features.

08 Does JumpCloud support Android devices?

No, JumpCloud does not currently support Android mobile device management. Organizations with Android devices in their fleet will need a separate MDM solution for Android endpoints.

09 How does JumpCloud pricing work for multiple devices per user?

JumpCloud uses user-based pricing where each user can have up to 3 devices. You pay per user, not per device. For example, if you have 20 users each with a laptop and phone, you pay for 20 users, not 40 devices.

10 Can I use JumpCloud without Apple Business Manager?

Yes, JumpCloud has no requirement to use Apple Business Manager for macOS management. You can enroll devices using profiles and alternative enrollment methods, though ABM integration is supported if you choose to use it.

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