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Estimate

SolarWinds Service Desk costs $39 to $124 per user/month as of November 2026, with 3 plans available. Plans: Essentials at $39/user/month (billed annually), Advanced at $99/user/month (billed annually), and Premier at $124/user/month (billed annually). Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

SolarWinds Service Desk offers 3 pricing tiers: Essentials, Advanced, Premier. Paid plans include Essentials at $39/user/month (billed annually), Advanced at $99/user/month (billed annually), Premier at $124/user/month (billed annually). The Advanced plan is mature it organizations needing automation and ai summaries.

Last verified: | Sources: 1 pricing pages and reviews
Trial Only no free tier

No, SolarWinds Service Desk does not offer a free plan as of November 2026. Paid plans start at $39/user/month. Pricing verified from 1 sources by CostBench.

No Free Tier Available

SolarWinds Service Desk does not offer a forever-free plan. It offers a 30-day free trial to test the product before paying.

About SolarWinds Service Desk's Free Trial

Trial Duration 30 days
Credit Card Required Not published
Features Access Full feature access during trial
Starting Price After Trial $39/user/month

How to Get the Most from Your Trial

  1. Plan your evaluation - Create a list of must-have features to test before starting
  2. Involve your team - Get key stakeholders to test during the trial period
  3. Test integrations - Connect to your existing tools to verify compatibility
  4. Use support - Evaluate response times and helpfulness of their support team
  5. Ask for extensions - If you need more time, most vendors will extend trials

Looking for Free Alternatives?

If a free tier is essential for your needs, consider exploring other help desk/support tools that offer generous free plans. Many competitors provide forever-free options suitable for individuals and small teams.

Browse Help Desk/Support Software →

Frequently Asked Questions

01 Does SolarWinds Service Desk have a free plan?

No, SolarWinds Service Desk does not offer a free tier. It offers a 30-day free trial to test the product before paying. Paid plans start at $39/user/month.

02 How long is SolarWinds Service Desk's free trial?

SolarWinds Service Desk offers a 30-day free trial. It includes Full feature access during trial.

03 What are free alternatives to SolarWinds Service Desk?

If you need a free help desk/support solution, consider alternatives that offer generous free tiers. Many competitors in this space provide forever-free plans with basic features suitable for individuals and small teams.

04 How can I get the best deal on SolarWinds Service Desk?

Without a free tier, maximize value by: using the full trial period, asking about discounts, comparing monthly and annual billing, and starting with the lowest tier that meets your needs.

Start SolarWinds Service Desk Free Trial — 30 Days
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