SolarWinds Service Desk Pricing 2026
Complete pricing guide with plans, and cost analysis
SolarWinds Service Desk costs $39/technician/month for Essentials. Plans range from $39 to $99/technician/month.
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SolarWinds Service Desk costs $39 to $99 per technician/month as of May 2026, with 3 plans available. Plans: Essentials at $39/technician/month, Advanced at $79/technician/month, and Premier at $99/technician/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
SolarWinds Service Desk offers 3 pricing tiers: Essentials, Advanced, Premier. Paid plans include Essentials at $39/technician/month, Advanced at $79/technician/month, Premier at $99/technician/month.
Compared to other help desk/support software, SolarWinds Service Desk is positioned at the mid-market price point.
How much does SolarWinds Service Desk cost?
SolarWinds Service Desk Pricing Overview
SolarWinds Service Desk has 3 pricing plans ranging from $39 to $99/technician/month. The Essentials plan costs $39/technician/month. The Advanced plan costs $79/technician/month. The Premier plan costs $99/technician/month.
This pricing was last verified in May 18, 2026.
SolarWinds Service Desk is a cloud-based ITSM platform with three per-technician tiers (Essentials, Advanced, Premier). All plans include unlimited end-users; you pay only for technicians. Asset management is priced separately. SaaS and self-hosted subscriptions are available.
What does SolarWinds Service Desk actually cost you?
Drag the slider. Pick a tier. Watch your projected spend update live.
List price by tier (annualized, per seat)
Per-seat list price across SolarWinds Service Desk's plans, annualized. Custom-priced tiers show a hatched bar.
All SolarWinds Service Desk Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Essentials | $39 /month | $39 /year | — |
| What's included at Essentials
| |||
| Advanced | $79 /month | $79 /year | — |
| What's included at Advanced
| |||
| Premier | $99 /month | $99 /year | — |
| What's included at Premier
| |||
View all features by plan (compare side-by-side)
Essentials
- Incident management
- Service portal
- Service catalog
- Knowledge base
- SLA
- Change management
- Custom roles
- Multi-factor authentication
- Email & community support
Advanced
- Everything in Essentials
- Advanced workflows
- Custom dashboards
- API access
- More integrations
Premier
- Everything in Advanced
- AI capabilities
- Advanced analytics
- Priority support
- Premier SLAs
How SolarWinds Service Desk Pricing Compares
| Software | Starting Price | Top Price |
|---|---|---|
| SolarWinds Service Desk | $39/technician/month | $99/technician/month |
| Freshdesk | Free | $89/agent/month |
| Freshservice | $29/agent/month | $125/agent/month |
| Front | $33/user/month | $138/user/month |
| Gladly | $38/user/month | $150/user/month |
| Gorgias | $10/month | $900/month |
Detailed pricing comparisons:
SolarWinds Service Desk Pricing FAQ
01 How much does SolarWinds Service Desk cost?
Essentials is $39/technician/month, Advanced $79, and Premier $99 — all billed annually. Pricing is per technician; end-users are unlimited at no extra cost.
02 Is asset management included?
No. Asset management (SolarWinds ITAM) is priced separately based on the number of assets tracked. Quote on request.
03 Is there a free trial?
Yes — every major module comes with a fully functional 30-day free trial for both SaaS and self-hosted subscriptions.
Is this pricing incorrect? — we'll verify and update it.