Price checkPer seat
Contractor Plus (login-based)$32/moContractor Plus$80/user/moDispatcher$175/user/mo
See all 9 plans

All Salesforce Field Service Plans & Pricing

Plan Monthly Annual Best For
Dispatcher (Unlimited Edition) checked Oct 30, 2026 Annual billing only Not specified
Technician (Unlimited Edition) checked Oct 30, 2026 Annual billing only Not specified
Field Service and Operations Plus (Unlimited Edition) checked Oct 30, 2026 Annual billing only Not specified
View all features by plan (compare side-by-side)

Contractor Plus (login-based)

  • Secure mobile app access
  • View and manage assigned work orders
  • Submit job updates and service reports

Contractor Plus

  • Secure contractor portal and mobile app access
  • Cross-sell and upsell for revenue generation
  • Track and monitor performance

Dispatcher

  • Intelligent Dispatch Console built directly in CRM
  • AI-powered scheduling and route optimization
  • Real-time visibility into field operations
  • Intelligent job assignment and reallocation

Technician

  • Boost productivity with #1 field service mobile app
  • View and update work orders, even when offline
  • Create quotes and collect payment in the field
  • Build custom, scalable mobile experiences

Field Service Plus

  • Combine the power of Dispatcher, Technician, Service Cloud and Sales Cloud
  • Complete selling and service solution
  • Everything in Dispatcher
  • Everything in Technician

Dispatcher (Unlimited Edition)

Technician (Unlimited Edition)

Field Service and Operations Plus (Unlimited Edition)

Agentforce 1 Field Service

  • Complete field service solution with built-in AI
  • Unified data
  • AI agents for field service
Pricing Alerts

Track Salesforce Field Service pricing

Get an email when Salesforce Field Service's pricing changes — plus the weekly SaaS Price Watch: verified price changes and deals across 3,000+ products. One-click unsubscribe.

See Salesforce Field Service Plans
Compare Salesforce Field Service with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Cost calculator

What does Salesforce Field Service actually cost you?

Drag the slider. Pick a tier. Your projected spend updates as you go.

Tier
Billing
Your projected cost$800per month · $32/seat × 25seats
Year 1 license$9.6K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across Salesforce Field Service's plans, annualized. Custom-priced tiers show a hatched bar.

Contractor Plus (login-based)$384/yr
Contractor Plus$960/yr
Dispatcher$2.1K/yr
Technician$2.1K/yr
Field Service Plus$2.8K/yr
Dispatcher (Unlimited Edition)$4.0K/yr
Technician (Unlimited Edition)$4.0K/yr
Field Service and Operations Plus (Unlimited Edition)$4.6K/yr
Agentforce 1 Field Service$7.8K/yr
Real-world benchmark

Buyers actually pay a median of $499/yr for Salesforce Field Service contracts (Vendr deal flow, n=39). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
Medium confidence

Salesforce Field Service plans start at $32/mo. Plans: Contractor Plus (login-based) at $32/month, Contractor Plus at $80/user/month (billed annually), Dispatcher at $175/user/month (billed annually), Technician at $175/user/month (billed annually), Field Service Plus at $230/user/month (billed annually), Dispatcher (Unlimited Edition) at $330/user/month (billed annually), Technician (Unlimited Edition) at $330/user/month (billed annually), Field Service and Operations Plus (Unlimited Edition) at $380/user/month (billed annually), and Agentforce 1 Field Service at $650/user/month (billed annually). The median contract is $499/year based on 39 community cost mentions.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Salesforce Field Service offers 9 pricing tiers: Contractor Plus (login-based), Contractor Plus, Dispatcher, Technician, Field Service Plus, Dispatcher (Unlimited Edition), Technician (Unlimited Edition), Field Service and Operations Plus (Unlimited Edition), Agentforce 1 Field Service. Paid plans include Contractor Plus (login-based) at $32/month, Contractor Plus at $80/user/month (billed annually), Dispatcher at $175/user/month (billed annually). The Contractor Plus plan is contractor revenue generation.

Compared to other field service management software, Salesforce Field Service is positioned at the premium price point.

  • Median contract: $499/yr from 39 purchases Thin data
  • 9 documented hidden costs beyond list price
  • Contracts auto-renew
Last verified: | Sources: 1 pricing pages and reviews

How much does Salesforce Field Service cost?

Salesforce Field Service plans start at $32/mo. Plans include Contractor Plus (login-based) at $32/month, Contractor Plus at $80/user/month (billed annually), Dispatcher at $175/user/month (billed annually), Technician at $175/user/month (billed annually), Field Service Plus at $230/user/month (billed annually), Dispatcher (Unlimited Edition) at $330/user/month (billed annually), Technician (Unlimited Edition) at $330/user/month (billed annually), Field Service and Operations Plus (Unlimited Edition) at $380/user/month (billed annually), Agentforce 1 Field Service at $650/user/month (billed annually).

Salesforce Field Service Pricing Overview

Salesforce Field Service plans start at $32/mo. The Contractor Plus (login-based) plan costs $32/month, best for managing extended workforce. The Contractor Plus plan costs $80/user/month (billed annually), best for contractor revenue generation. The Dispatcher plan costs $175/user/month (billed annually), best for field service dispatch teams. The Technician plan costs $175/user/month (billed annually), best for field technicians. The Field Service Plus plan costs $230/user/month (billed annually), best for complete field service solution. The Dispatcher (Unlimited Edition) plan costs $330/user/month (billed annually). The Technician (Unlimited Edition) plan costs $330/user/month (billed annually). The Field Service and Operations Plus (Unlimited Edition) plan costs $380/user/month (billed annually). The Agentforce 1 Field Service plan costs $650/user/month (billed annually), best for organizations wanting ai-powered field service.

Salesforce Field Service contracts auto-renew, with a 1 year minimum commitment.

The median Salesforce Field Service customer pays $499/year based on 39 community cost mentions.

There are at least 9 documented hidden costs beyond Salesforce Field Service's list price, including implementation, training, and add-on fees.

This pricing was last verified in November 4, 2026 from 1 independent source.

See Salesforce Field Service Plans

Salesforce Field Service pricing starts at $55/user/month for the Contractor plan, designed for external contractors with limited platform access, and $80/user/month for Contractor Plus. Full dispatcher and technician functionality is available at $175/user/month on both the Dispatcher and Technician plans, with the Field Service Plus plan at $230/user/month for expanded capabilities. AI-powered automation is available through the Agentforce 1 Field Service Edition at $650/user/month; there is no free plan or free tier.

How Salesforce Field Service Pricing Compares

Compare Salesforce Field Service pricing against top alternatives in Field Service Management.

FieldEdge Custom pricing Compare → Housecall Pro $59-$299/user/mo Compare → Jobber $39-$599/user/mo Compare →

Compare Salesforce Field Service vs Alternatives

Before committing to Salesforce Field Service, compare pricing with these 3 alternatives in the same category.

VSFieldEdge
Custom

Essential field service management needs

Full comparison
VSHousecall Pro
From $59/user/mo

Solo operators getting started

Full comparison
VSJobber
From $39/user/mo

Solopreneurs getting started

Full comparison

All Salesforce Field Service alternatives & migration guides

What Companies Actually Pay for Salesforce Field Service

The median Salesforce Field Service buyer pays $499/year based on 39 community cost mentions.

What companies actually pay $499/yr Median across 39 community cost mentions Thin data
Review scores
TrustRadius 9out of 10 (6)
Trustpilot 1out of 5 (25)
Third-party review aggregates, as of Oct 2026
Top pricing complaints
Auto-renewal without consent and inability to cancel contractsContinued billing after cancellation requestsOpaque renewal price uplift with no clear explanation at contract renewalNon-responsive customer support and billing departments
Source: Community cost mentions (Reddit, Hacker News) — aggregated from 39 distinct user reports. Indicative only — not contract-grade data.

Salesforce Field Service Cost by Company Size

Example costs for teams of different sizes. Each figure is labelled with the period it covers.

Mid-Size Field Service Team (40-60 Technicians) $84,000-$126,000 per year

$84,000-$126,000 per year (40-60 technicians at $175/month each)

For organizations managing 40-60 field technicians using Dispatcher and Technician licenses for scheduling and service appointments

Large Construction Deployment (200+ Crews) $132,000 estimated cost

$132,000+ per year minimum (200 users at Contractor level $55/month)

Large-scale construction operation using Field Service to track, manage, and deploy crews across multiple states with work order management and scheduling

TrustRadius review mentioning 40-60 technician deployment

How Salesforce Field Service Pricing Compares

Software Starting Price Top Price
Salesforce Field Service $32/user/month $650/user/month
Aquant Custom Custom
FieldAware Custom Custom
FieldEdge Custom Custom
FieldNation Custom Custom
Housecall Pro Custom Custom

Detailed pricing comparisons:

Browse all Field Service Management pricing →

9 Salesforce Field Service Hidden Costs Beyond the List Price

Beyond the listed price, Salesforce Field Service has at least 9 documented hidden costs that can significantly increase total cost of ownership.

Watch for 9 hidden costs
  • Implementation and Setup Complexity 15-25% of license costs
    high 3 sources
    TrustRadius “Very complicated when setting up, ours is very simple because we are not sure internally how to set up all of the complicated features”
    TrustRadius “Without having a developer adjust your views the amount of available fields can be overwhelming.”
    TrustRadius “Workflows are complicated to set up. We had to hire a contractor to set ours up”
  • Training and Learning Curve 5-10% of license costs
    medium 2 sources
    TrustRadius “Steep Learning Curve - This should be a lot simpler.”
    TrustRadius “I don't know that I would agree that right out of the box it's super filled friendly for my guys and it's right out of the box.”
  • Mobile Platform Limitations 3-5%
    low 2 sources
    TrustRadius “Depending on how many data points are added the UI can appear very clunky.”
    TrustRadius “I feel like the menu paths especially on mobile can be difficult to use.”
  • Third-Party Integration Issues $5,000-$15,000 (source dated Dec 2024)
    medium 1 source
    TrustRadius “It seems like when they do bring another one of these companies and there's thousands of them here trying to buy for a position to bolt onto Salesforce, that it's a little bit clunky at first...”
  • Unauthorized Auto-Renewal Charges $55-$650/user/month
    critical 4 sources
    Trustpilot “They put me (without consent) on an auto renew, and then renewed my subscription. 4 days later I tried to cancel and they won't liet me.”
    Trustpilot “Salesforce charged me for 2 months of service when it was canceled. I have spoken to them 3 times to be told someone from their team would be calling me to resolve.”
    Trustpilot “They still charged our card after several emails and phone calls to cancel within the contractual period, and continue to ignore us.”
    Trustpilot “Tried cancelling from the website. Nope, can't do that. Tried calling the service number. Nope, they won't cancel your contract either.”
  • Feature Add-On Costs 10-30% of license costs
    high 1 source
    Trustpilot “Any feature you want to try is an adder. You have to sign up to try it,or implement it yourself to try it but you only get say 72 hours. Well implementation will take at least 2 business days”
    Trustpilot “using salesforce now feels like using Adobe. Any feature you want to try is an adder.”
  • Renewal Price Uplift 5-15%
    high 2 sources
    Trustpilot “when billing questions arose, I was bounced around between Billing and our Account Executive with vague explanations about a “renewal uplift” instead of anyone simply explaining the charges against the agreement we signed.”
    Trustpilot “They will overcharge you and then hide behind their T's and C's, refusing to enter into any commercial conversation.”
  • Custom Implementation and Portal Development 15-40% of license costs
    high 1 source
    Trustpilot “Their sales associate convinced me to upgrade to an enterprise account and to build out a custom portal (User Experience) for m...”
  • Account Lock-Out for Payment Failures 5-15% of license costs
    critical 1 source
    Trustpilot “If your processing does not work, rather than give you a grace period with access, they lock you out for 120 days with no access to anything. The only way to regain access is calling and making a payment.”
Tip

Ask your Salesforce Field Service sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
TrustRadius Enterprise reviews Trustpilot Consumer reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 27 source citations total.

Salesforce Field Service Contract Terms

Salesforce Field Service contracts auto-renew and cannot be downgraded mid-term. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Minimum Commitment 1 year
Mid-Term Downgrade Not allowed
Price Escalation Annual 'renewal uplift' applied at renewal; customers report unexplained rate increases above their signed contract rates with no clear escalation schedule disclosed upfront.
Note

Reviewers report cancellation and downgrade requests are systematically blocked via website and phone, with Salesforce continuing to bill despite written requests to cancel within the contractual period.

Based on 3 verified sources

How to Negotiate Salesforce Field Service Pricing

Salesforce Field Service contracts are negotiable. These 5 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 5 tactics
Itemize All Required Add-Ons Before Signing high success

Request a comprehensive list of features included in your tier vs. those requiring separate add-on subscriptions before signing. Reviewers note many features standard on competing field service platforms are billed separately on Salesforce, materially increasing total cost beyond the per-user license price.

Trustpilot review (Oct 2026)
Demand Explicit Written Cancellation Procedure medium success

Before signing, require the contract to specify the exact cancellation process, deadline window, and confirmation method. Reviewers report website and phone cancellations are systematically blocked — insist on a written cancellation path and confirmation receipt obligation from Salesforce.

Trustpilot review patterns (Sep–Oct 2026)
Cap Renewal Price Escalation in Contract medium success

Negotiate a hard cap on annual price increases — e.g., CPI or a fixed percentage not to exceed 3–5% — to prevent uncapped 'renewal uplift'. Users report receiving no explanation of renewal increases against their signed agreement; a contractual cap eliminates this risk.

Trustpilot billing dispute (Sep 7, 2026)
Negotiate Payment Grace Period medium success

Request a contractual grace period of at least 5–10 business days before account suspension for payment processing failures. Reviewers report 120-day lockouts with 12–24 hour restoration delays after payment — a contractual grace period prevents this operational risk.

Trustpilot review (Oct 2026)
Negotiate Auto-Renewal Opt-Out low success

Request removal of the auto-renewal clause or require explicit written consent before any renewal processes. Multiple reviewers were enrolled in auto-renewal without knowledge. Waiving this at signing avoids billing disputes at renewal time.

Trustpilot review patterns (Sep–Oct 2026)
High success Medium Low / difficult

Full negotiation guide →

Salesforce Field Service Pricing FAQ

01 How much does Salesforce Field Service cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Salesforce Field Service have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Salesforce Field Service?

Key features include the items listed in the pricing tiers above.

04 Is Salesforce Field Service worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 What team size is Salesforce Field Service best suited for?

According to users, Field Service is best suited for teams of 30 or more technicians. For smaller teams, the platform may be overkill given the cost and complexity. The scheduling tools, Gantt charts, and resource management features are particularly valuable for larger operations managing multiple technicians across different locations.

06 How well does Salesforce Field Service integrate with other Salesforce products?

Field Service integrates well with the broader Salesforce ecosystem, including Salesforce CRM, Marketing Cloud, and Sales Cloud. This allows for consolidated customer information, dealer tracking, and unified reporting across platforms. However, some bolt-on applications from third-party acquisitions can be clunky and create navigation issues for field workers.

07 What are the main challenges with the scheduling optimizer?

Users report that the optimizer sometimes removes jobs from the schedule, making them difficult to track down. If these removed jobs are missed, technicians may not show up for customer appointments. This requires careful monitoring and can create service delivery issues if not caught in time.

08 How difficult is it to cancel a Salesforce Field Service contract?

Multiple users report significant difficulty canceling: cancellation via the website is blocked, phone cancellations are reportedly refused, and Salesforce may continue billing after cancellation requests. Reviewers recommend documenting all cancellation attempts in writing, escalating to a supervisor immediately, and disputing charges with your payment provider if billing continues.

09 Are additional features included in the plan price or sold separately?

Many features that come standard on competing field service platforms are sold as paid add-ons in Salesforce Field Service. Each add-on requires a separate subscription agreement. Trial periods for add-ons are reported to be limited to approximately 72 hours — often insufficient for a full implementation evaluation, which typically takes 2+ business days.

Is this pricing incorrect? — we'll verify and update it.