GetResponse Pricing 2026

GetResponse Starter starts at $19/month for 1,000 contacts with unlimited email sends. Marketer costs $59/month and Creator costs $69/month at the same list size. All plans scale with subscriber count—10,000 contacts costs $79 (Starter), $114 (Marketer), or $134 (Creator) per month. Annual billing saves 18% across all plans. Enterprise (MAX) requires custom pricing.

GetResponse offers a 14-day free trial with access to premium features including email marketing, AI content generators, landing pages (capped at 1,000 visitors/month), webinars (10 attendees), and course creator (250 students). No credit card is required. After 14 days, you must upgrade to a paid plan to continue using the platform.

All three GetResponse plans (Starter, Marketer, and Creator) include unlimited monthly email sends, AI-powered content generators, autoresponders, a landing page builder, signup forms and popups, and 24/7 live chat support. Marketer ($59/mo at 1,000 contacts) adds unlimited automation workflows, advanced segmentation, abandoned cart recovery, and webinars. Creator ($69/mo at 1,000 contacts) additionally includes course creator tools and premium newsletters. Enterprise (MAX) is custom-priced for organizations needing dedicated support and advanced deliverability.

Yes, GetResponse offers a 50% discount for charities and NGOs on every monthly plan. This is one of the most generous nonprofit discounts in the email marketing space. Contact GetResponse to verify eligibility and apply the discount to your account.

GetResponse Starter at $19/month for 1,000 contacts is priced similarly to Mailchimp's entry paid plans at the same list size. However, GetResponse includes unlimited monthly email sends on every plan, while Mailchimp caps sends at roughly 12x your contact limit. GetResponse also bundles features like landing pages, webinars (on Marketer $59/mo and Creator $69/mo), and a course creator (on Creator) that Mailchimp charges extra for or doesn't offer.

Multiple users report significant difficulty canceling GetResponse subscriptions, with some attempting to cancel for 6+ months while continuing to be charged. One user stated they've been "trying to cancel going on six months now and month after month new charges appear each time I contact them to cancel." It's advisable to document all cancellation attempts and consider disputing charges with your payment provider if cancellation requests are ignored.

Users report that even when GetResponse freezes their service (such as deactivating newsletters or stopping automations), billing continues for the full subscription amount. One nonprofit organization reported being "charged for services they were not providing for 6 months" after their platform was frozen. Customer support may resolve the issue eventually, but immediate service restoration is not guaranteed.

Some users report being charged 3-4 times the expected amount, with one stating the company "triple charge and quadruple charge me and then I have to prove to them that they actually did that, even though THEY are the ones charging my card." Monitor your credit card statements closely and keep records of expected charges versus actual charges.

There are reports of critical webinar failures during live events. One user reported that after promoting a webinar with paid social media ads, "the webinar did not start" and support was "unable to start the webinar," resulting in a complete loss of the promoted event. Consider having a backup webinar solution if hosting high-stakes events.

GetResponse customer support receives mixed reviews. Many users praise the support team's responsiveness and professionalism, with comments like "Communication with their support team is easy-going but professional" and "24/7 customer support via phone and chat." However, when it comes to billing issues and cancellations, users report much less satisfactory experiences, with some issues taking months to resolve or remaining unresolved.