Quick Answer
Last verified:

UserVoice pricing varies by team size and features, ranging from $999 to $2K per user/month in 2026. Your actual cost depends on the tier you choose, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available
  • Billing: Monthly and annual (save 15-20%)
  • Hidden costs: Add ~35% for implementation, support, and training

UserVoice offers 3 pricing tiers: Engage, Prioritize, Enterprise. The Prioritize plan is building long-term customer confidence.

Compared to other customer feedback software, UserVoice is positioned at the premium price point.

Last verified: February 2026 | Sources: 2 pricing pages and reviews
UserVoice is a product feedback and customer intelligence platform that helps product teams capture, organize, and prioritize customer feedback from multiple sources. The platform enables companies to collect ideas through web portals, in-app widgets, and integrations, then connect that feedback to revenue data and customer accounts to make data-driven product decisions. UserVoice serves product managers and customer success teams who need to understand customer needs, validate product direction, and close the feedback loop with stakeholders.

All UserVoice Plans & Pricing

Plan Monthly Annual Best For
Engage Contact Contact Boosting trust through feedback collection
Prioritize Contact Contact Building long-term customer confidence
Enterprise Contact Contact Scaling customer feedback across enterprise
View all features by plan

Engage

  • Up to 1000 unique end users
  • Idea grid
  • Auto-merge matches
  • Feedback dashboard
  • Web portal
  • In-app widget
  • SSO
  • Status updates
  • Integrations (Zendesk, Slack, MS Teams)

Prioritize

  • Up to 5000 unique end users
  • Everything in Engage
  • Advanced white-labeling
  • Data enrichment
  • Idea lists
  • Advanced segmentation
  • Internal roadmap
  • Integrations (Salesforce, Jira, Azure DevOps)

Enterprise

  • 5000+ unique end users
  • Advanced security
  • Premium support
  • AI Idea Insights
  • AI Impact Reports
  • AI Theme Detection
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Hidden Costs to Budget For

Watch for 8 hidden costs
  • Forced quarterly billing adds cash flow pressure (minimum $2,997 upfront for Pro plan)
  • No free trial available - must commit without testing (21-day trial removed in 2023)
  • Additional costs for exceeding unique user limits
  • Integration setup and configuration costs
  • Training and onboarding for teams
  • Premium support packages beyond standard support
  • Average customer spends $21,000 per year according to reviews
  • Must engage with sales team even for standard plans (no self-service)
Tip

Ask your UserVoice sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Frequently Asked Questions

01 How much does UserVoice cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does UserVoice have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of UserVoice?

Key features include the items listed in the pricing tiers above.

04 Is UserVoice worth the price?

Value depends on your specific needs and use case. Compare features across plans.