Quick Answer
Last verified:
High confidence

UserVoice costs $999 to $2K per user/month as of March 2026, with 3 plans available. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

UserVoice offers 3 pricing tiers: Engage, Prioritize, Enterprise. The Prioritize plan is building long-term customer confidence.

Compared to other customer feedback software, UserVoice is positioned at the premium price point.

  • 8 documented hidden costs beyond list price

How much does UserVoice cost?

UserVoice pricing starts at $999/user/month across 3 plans, with enterprise pricing available on request. Plans include Engage (custom pricing), Prioritize (custom pricing), Enterprise (custom pricing).

UserVoice Pricing Overview

UserVoice has 3 pricing plans ranging from $999 to $2,000/user/month. The Engage plan requires contacting sales for a custom quote and is designed for boosting trust through feedback collection. The Prioritize plan requires contacting sales for a custom quote and is designed for building long-term customer confidence. The Enterprise plan requires contacting sales for a custom quote and is designed for scaling customer feedback across enterprise.

There are at least 8 documented hidden costs beyond UserVoice's list price, including implementation, training, and add-on fees.

This pricing was last verified in February 4, 2026 from 2 independent sources.

UserVoice is a product feedback and customer intelligence platform that helps product teams capture, organize, and prioritize customer feedback from multiple sources. The platform enables companies to collect ideas through web portals, in-app widgets, and integrations, then connect that feedback to revenue data and customer accounts to make data-driven product decisions. UserVoice serves product managers and customer success teams who need to understand customer needs, validate product direction, and close the feedback loop with stakeholders.

All UserVoice Plans & Pricing

Plan Monthly Annual Best For
Engage Contact Sales Contact Sales Boosting trust through feedback collection
Prioritize Contact Sales Contact Sales Building long-term customer confidence
Enterprise Contact Sales Contact Sales Scaling customer feedback across enterprise
View all features by plan

Engage

  • Up to 1000 unique end users
  • Idea grid
  • Auto-merge matches
  • Feedback dashboard
  • Web portal
  • In-app widget
  • SSO
  • Status updates
  • Integrations (Zendesk, Slack, MS Teams)

Prioritize

  • Up to 5000 unique end users
  • Everything in Engage
  • Advanced white-labeling
  • Data enrichment
  • Idea lists
  • Advanced segmentation
  • Internal roadmap
  • Integrations (Salesforce, Jira, Azure DevOps)

Enterprise

  • 5000+ unique end users
  • Advanced security
  • Premium support
  • AI Idea Insights
  • AI Impact Reports
  • AI Theme Detection

How UserVoice Pricing Compares

Software Starting Price Top Price
UserVoice $999/user/month $2000/user/month
Canny $79/user/month $359/user/month
Medallia Custom Custom
Productboard $5/user/month $60/user/month
Qualtrics XM $125/user/month $417/user/month

8 UserVoice Hidden Costs Beyond the List Price

Beyond the listed price, UserVoice has at least 8 documented hidden costs that can significantly increase total cost of ownership.

Watch for 8 hidden costs
  • Forced quarterly billing adds cash flow pressure (minimum $2,997 upfront for Pro plan)
  • No free trial available - must commit without testing (21-day trial removed in 2023)
  • Additional costs for exceeding unique user limits
  • Integration setup and configuration costs
  • Training and onboarding for teams
  • Premium support packages beyond standard support
  • Average customer spends $21,000 per year according to reviews
  • Must engage with sales team even for standard plans (no self-service)
Tip

Ask your UserVoice sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

UserVoice Pricing FAQ

01 How much does UserVoice cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does UserVoice have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of UserVoice?

Key features include the items listed in the pricing tiers above.

04 Is UserVoice worth the price?

Value depends on your specific needs and use case. Compare features across plans.

Is this pricing incorrect? — we verify and update within 24 hours.