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Self-ServiceCustomInstitutionalCustom
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All BitGo Plans & Pricing

Prices unverified — last checked Aug 17, 2026

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Self-Service

  • 0.25% withdrawal fee
  • 5 bps/month AUC > $100K
  • Self-managed wallets

Institutional

  • Custom withdrawal fees
  • Tiered AUC pricing
  • Dedicated support
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Quick Answer
Last verified:
Medium confidence

BitGo has a free plan; paid plans are quote-based. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

BitGo offers 2 pricing tiers: Self-Service, Institutional. The Institutional plan is institutional investors and exchanges.

Compared to other crypto custody software, BitGo is positioned at the budget-friendly price point.

  • 8 documented hidden costs beyond list price
  • Contracts auto-renew
  • G2 rating: 4.1 out of 5 from 19 reviews (as of Oct 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does BitGo cost?

BitGo uses custom pricing across 2 plans. Contact BitGo directly for a personalized quote. Plans include Self-Service (custom pricing), Institutional (custom pricing).

BitGo Pricing Overview

BitGo has a free plan; paid plans are quote-based. The Self-Service plan requires contacting sales for a custom quote and is designed for smaller crypto operations. The Institutional plan requires contacting sales for a custom quote and is designed for institutional investors and exchanges.

BitGo contracts auto-renew.

There are at least 8 documented hidden costs beyond BitGo's list price, including implementation, training, and add-on fees.

This pricing was last verified in August 17, 2026 from 1 independent source.

Try BitGo Free

BitGo is a leading institutional crypto custody provider managing $90.3 billion in assets for 4,621 clients as of 2026. Their pricing uses an assets-under-custody (AUC) model with monthly fees based on average account balances. BitGo offers transparent basis point pricing for standard accounts with custom pricing available for large institutions.

How BitGo Pricing Compares

Compare BitGo pricing against top alternatives in Crypto Custody.

Anchorage Digital $0/mo Compare → Coinbase Custody $0 Compare → Fireblocks $699/mo Compare →

Compare BitGo vs Alternatives

Before committing to BitGo, compare pricing with these 3 alternatives in the same category.

VSAnchorage Digital
Free

Institutional investors requiring regulated custody

Full comparison
VSCoinbase Custody
Free

Alternative in the Crypto Custody space

Full comparison
VSFireblocks
From $699/mo

General users and teams

Full comparison

All BitGo alternatives & migration guides

What Companies Actually Pay for BitGo

Review scores
TrustRadius 7out of 10 (1)
Trustpilot 1.4out of 5 (24)
G2 4.1out of 5 (19)
Third-party review aggregates, as of Oct 2026

Score gap reflects platform demographics — G2 surveys verified business users; Trustpilot is open to all, skewing toward support complaints.

Top pricing complaints
Withdrawal delays of 12–36+ hours with no clear explanationCustomer support unresponsive for weeks or monthsCharged $60–$70 for failed wire transfers despite correct bank infoKYC verification process reset without explanation, causing months-long delays

How BitGo Pricing Compares

Software Starting Price Top Price
BitGo Custom Custom
Anchorage Digital Custom Custom
Bakkt Custody Custom Custom
BitGo Prime Custom Custom
Cobo $299/month $999/month
Coinbase Custody Custom Custom

Detailed pricing comparisons:

Browse all Crypto Custody pricing →

8 BitGo Hidden Costs Beyond the List Price

Beyond the listed price, BitGo has at least 8 documented hidden costs that can significantly increase total cost of ownership.

Watch for 8 hidden costs
  • Onboarding/Setup Fees
    medium 1 source
    Grounded summary Onboarding/Setup Fees: BitGo charges a "Setup Fee" or "Onboarding Fee" which "Varies by plan" and requires direct contact with their sales team for specific pricing
  • Mt. Gox Exchange Registration Fee $500
    low 1 source
    Grounded summary Gox crypto payouts, mentioned a $500 fee to register BitGo as an exchange
  • Minimum Account Value (Custody) $1 million USD
    high 1 source
    Grounded summary Minimum Account Value/Volume: For its BitGo Custody service, a minimum account value of $1 million USD is required
  • Minimum Transaction Volume (Business Wallet) $1 million per month
    high 1 source
    Grounded summary For its Business Wallet, a minimum transaction volume of $1 million per month is noted, with fees varying by volume
  • Underlying Network Transaction Fees
    medium 1 source
    Grounded summary Transaction and Withdrawal Fees: Transaction fees are based on the underlying network
  • Hot Wallet Withdrawal Fee (General) 0.25%
    medium 1 source
    Grounded summary For the "BitGo Pay As You Go" hot wallet, a 0.25% fee is charged per withdrawal, with a higher 1% fee for BTG and Bitcoin SV withdrawals
  • Higher Estimated Network Fees
    medium 1 source
    Grounded summary Onboarding/Setup Fees: BitGo charges a "Setup Fee" or "Onboarding Fee" which "Varies by plan" and requires direct contact with their sales team for specific pricing
  • Failed Wire Transfer Fees $60-$70
    medium 2 sources
    Trustpilot “was charged $60 for “failed transaction”, although all bank info I have provided was correct. Lack of communication and limited responses that take forever to come back”
    Trustpilot “They have charged me 70 dollars for this failed transfer, even though I asked them to check if my bank data was correct and they acknowledged it was good.”
Tip

Ask your BitGo sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 5 independent sources
industry Trustpilot Consumer reviews grounded summary TrustRadius Enterprise reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 17 source citations total.

BitGo Contract Terms

BitGo contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Minimum Commitment A minimum account value of $1 million USD is required for BitGo Custody, and a minimum monthly transaction volume of $1 million USD is required for the Business Wallet.
Based on 2 verified sources

How to Negotiate BitGo Pricing

BitGo contracts are negotiable. These 6 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 6 tactics
Bitgo'S 5 Basis Points Per medium success

BitGo's 5 basis points per month (0.6% annually) is their published self-service rate, but institutional clients with larger AUM can negotiate significantly lower rates.

CostBench analysis
Request Custom Pricing medium success

If you're managing $10M+ in assets, request custom pricing with reduced basis points (aim for 0.3-0.4% annually).

CostBench analysis
For Large Accounts, Negotiate Fixed Fees medium success

For accounts holding substantial assets, negotiate fixed monthly fees instead of percentage-based pricing to reduce costs as your assets grow.

CostBench analysis
Emphasize Your Trading Volume And medium success

Emphasize your trading volume and staking requirements for additional leverage.

CostBench analysis
Compare Rates With Coinbase Custody medium success

Compare rates with Coinbase Custody (0.5% annually) and Anchorage Digital for competitive positioning.

CostBench analysis
Leverage institutional relationship for custom pricing medium success

Both BitGo plans (Self-Service and Institutional) are custom-priced. Institutional clients who can demonstrate significant AUM, transaction volume, or multi-year commitment should negotiate directly with the BitGo sales team for fee structures, custody rates, and onboarding support SLAs before signing.

BitGo tier structure (custom pricing on all plans)
High success Medium Low / difficult

Full negotiation guide →

BitGo Pricing FAQ

01 How much does BitGo custody cost?

BitGo charges 5 basis points per month (0.05% monthly or 0.6% annually) on assets under custody above $100,000. This is calculated based on the average USD balance of assets in your custody wallet over the month.

02 Does BitGo charge withdrawal fees?

Yes. Self-service accounts pay a 0.25% withdrawal fee on UTXO-based assets (Bitcoin, Litecoin, etc.). There are no fees for deposits. Network transaction fees (gas fees) are also passed through to customers.

03 What is BitGo's institutional pricing?

Institutional clients with large asset volumes can negotiate custom pricing below the standard 0.6% annual rate. Pricing is tailored based on assets under management, trading volume, and service requirements. Contact BitGo sales for custom quotes.

04 How is BitGo's AUC fee calculated?

AUC (Assets Under Custody) fees are calculated monthly as a percentage of your average USD balance. BitGo takes daily snapshots of your account balance, averages them over the month, and applies the 5 basis points monthly fee rate to that average.

05 Does BitGo have a minimum fee or asset requirement?

BitGo's published self-service pricing applies to accounts with assets under custody above $100,000. Below this threshold, fees may not apply or may be structured differently. Institutional clients typically have higher minimum requirements.

06 Does BitGo charge fees for failed wire transfers?

Some users report being charged fees for failed wire transfer attempts, even when BitGo support acknowledged the bank information was correct. These fees are not prominently disclosed upfront. If you plan to withdraw via bank wire, confirm fee policies with support before initiating.

07 How long does it take to withdraw funds from BitGo?

Withdrawal timelines vary significantly. Users report settlement holds of 12 hours after cancelling a limit order before funds become withdrawable, and some users experienced 36+ hours before funds were accessible. Blockchain broadcast delays have also been reported, with transactions taking 30+ minutes to appear on-chain even for fast networks like Solana.

08 Is BitGo suitable for institutional crypto custody?

BitGo's Institutional plan is purpose-built for institutional custody and has received praise from at least one institutional client: "their specialists and support team are incredible... the best and most secure custody." BitGo offers multi-signature security and infrastructure services beyond custody. However, institutional creditors in the FTX bankruptcy process have reported extended KYC delays (months with no resolution), so prospective institutional clients should evaluate support SLA guarantees carefully.

09 What is BitGo's multi-signature security and how does it work?

BitGo is known for its multi-signature (multi-sig) wallet architecture, which requires multiple private key approvals before a transaction can be executed. TrustRadius reviewers highlight this as a core differentiator: it adds an extra layer of security protecting assets from unauthorized access. This feature is available across BitGo's custody offerings and is a primary reason institutional clients choose the platform despite its pricing complexity.

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