BitGo vs Coinbase Custody Pricing | Costbench
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Team size
25 seats

BitGo vs Coinbase Custody

Crypto Custody pricing comparison · 2026

BitGo uses custom pricing, while Coinbase Custody uses custom pricing.

Visit
See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit BitGo pricing
Free plan limits → Discount programs →
Discount programs →
Compare
2 products · Crypto Custody
Side-by-side · live
BitGo
BitGo is a leading institutional crypto custody provider managing $90.
verified 11w ago
View pricing →
C
Coinbase Custody
Coinbase Custody pricing is custom-quoted and not publicly disclosed.
verified 1d ago
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pricing model unknown
Pricing model unknown
no public list price found
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
—
Not in Vendr's deal flow
Median annual
$900/yr
Vendr · n=20
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 9 sourced facts
7 hidden-cost · 2 review platforms
Last verified 2mo ago
Confidence Medium confidence
Sources 9 sourced facts
5 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 1d ago
Confidence Limited confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Onboarding/Setup Fees
    1 source
  • Mt. Gox Exchange Registration Fee
    $500
    1 source
  • Minimum Account Value (Custody)
    $1 million USD
    1 source
  • Minimum Transaction Volume (Business Wallet)
    $1 million per month
    1 source
  • Underlying Network Transaction Fees
    1 source
5 documented
  • Setup Fees
    $0 to $10,000
    1 source
  • Annual Custody Fees
    0.50%
    1 source
  • Minimum Balance
    $500,000
    1 source
  • Additional Service Fees
    1 source
  • Opaque Total Cost of Ownership
    1 source
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
3out of 5 (52)
G2
4.1out of 5 (19)
Best for
Smaller crypto operations
Watch out
high fees
Trustpilot
4out of 5 (22,600)
G2
4.1out of 5 (10)
Watch out
High Fees: Users consistently criticize the high fees, particularly retail buy/sell spreads which can be 3-4%.
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit BitGo pricing
Free plan limits → Discount programs →
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Crypto Custody

BitGo

Custom pricing
/month
2 plans
Full pricing breakdown →
VS
Crypto Custody

Coinbase Custody

Custom pricing
/month
1 plan
Full pricing breakdown →

Plan-by-Plan Pricing

Plan BitGo Coinbase Custody
Self-Service Custom Custom
Institutional Custom —

What Users Say

BitGo

G2
4.1out of 5 (19)
Trustpilot
3out of 5 (52)
Top complaints
  • high fees
  • withdrawal issues
  • potentially complex user interface for beginners

Coinbase Custody

G2
4.1out of 5 (10)
Trustpilot
4out of 5 (22,600)
Top complaints
  • High Fees: Users consistently criticize the high fees, particularly retail buy/sell spreads which can be 3-4%.
  • Customer Service Issues: Many users report significant difficulties with customer support, describing it as "horrible," with slow replies, generic responses, and a lack of a clear ticket system. There are complaints about accounts being locked for transfers, making it impossible to access funds.
  • Account Access and Verification Problems: Users have reported issues with locked accounts, difficulties with verification processes that require multiple attempts, and problems with sending or withdrawing funds. Some users have experienced unauthorized activity and theft from their accounts, with delayed responses from Coinbase in freezing accounts.

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

BitGo 7 hidden costs

medium
Onboarding/Setup Fees
low
Mt. Gox Exchange Registration Fee $500
high
Minimum Account Value (Custody) $1 million USD
high
Minimum Transaction Volume (Business Wallet) $1 million per month
medium
Underlying Network Transaction Fees
See all BitGo hidden costs →

Coinbase Custody 5 hidden costs

medium
Setup Fees $0 to $10,000
high
Annual Custody Fees 0.50%
high
Minimum Balance $500,000
medium
Additional Service Fees
high
Opaque Total Cost of Ownership
See all Coinbase Custody hidden costs →

Continue researching

BitGo

Coinbase Custody

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