BitGo vs Coinbase Custody Pricing | Costbench
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25 seats

BitGo vs Coinbase Custody

Crypto Custody pricing comparison · 2026

BitGo has a free plan and quote-based paid plans, while Coinbase Custody is quote-based.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit BitGo pricing
Free plan limits → Discount programs →
Discount programs →
Compare
2 products · Crypto Custody
Side-by-side · live
BitGo
BitGo is a leading institutional crypto custody provider managing $90.
verified 12w ago
View pricing →
C
Coinbase Custody
Coinbase Custody pricing is custom-quoted and not publicly disclosed.
verified 3mo ago
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pricing model unknown
Pricing model unknown
no public list price found
Pricing model unknown
Pricing model unknown
no public list price found
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
—
Not in Vendr's deal flow
Median annual
$900/yr
Vendr · n=20
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 14 sourced facts
9 hidden-cost · 2 contract · 3 review platforms
Last verified 2mo ago
Confidence Medium confidence
Sources 9 sourced facts
5 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified 3mo ago
Confidence Limited confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Onboarding/Setup Fees
    1 source
  • Mt. Gox Exchange Registration Fee
    $500
    1 source
  • Minimum Account Value (Custody)
    $1 million USD
    1 source
  • Minimum Transaction Volume (Business Wallet)
    $1 million per month
    1 source
  • Underlying Network Transaction Fees
    1 source
5 documented
  • Setup Fees
    $0 to $10,000
    1 source
  • Annual Custody Fees
    0.50%
    1 source
  • Minimum Balance
    $500,000
    1 source
  • Additional Service Fees
    1 source
  • Opaque Total Cost of Ownership
    1 source
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

BitGo
Coinbase
Auto-renewal
Yes
—
Cancellation
—
—
Commitment
✓ A minimum account value of $1 million USD is required for BitGo Custody, and a minimum monthly transaction volume of $1 million USD is required for the Business Wallet.
$500,000
Price escalation
—
—
Can downgrade
—
—
Based on 3 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
7out of 5 (1)
Trustpilot
1.4out of 5 (24)
G2
4.1out of 5 (19)
Best for
Smaller crypto operations
Watch out
Withdrawal delays of 12–36+ hours with no clear explanation
Trustpilot
4out of 5 (22,600)
G2
4.1out of 5 (10)
Watch out
High Fees: Users consistently criticize the high fees, particularly retail buy/sell spreads which can be 3-4%.
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit BitGo pricing
Free plan limits → Discount programs →
Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Crypto Custody

BitGo

Free plan; paid plans by quote
2 plans
Full pricing breakdown →
VS
Crypto Custody

Coinbase Custody

Custom pricing
1 plan
Full pricing breakdown →

Plan-by-Plan Pricing

Plan BitGo Coinbase Custody
Self-Service Custom Custom
Institutional Custom —

What Users Say

BitGo

G2
4.1out of 5 (19)
Trustpilot
1.4out of 5 (24)
TrustRadius
7out of 10 (1)
Top complaints
  • Withdrawal delays of 12–36+ hours with no clear explanation
  • Customer support unresponsive for weeks or months
  • Charged $60–$70 for failed wire transfers despite correct bank info

Coinbase Custody

G2
4.1out of 5 (10)
Trustpilot
4out of 5 (22,600)
Top complaints
  • High Fees: Users consistently criticize the high fees, particularly retail buy/sell spreads which can be 3-4%.
  • Customer Service Issues: Many users report significant difficulties with customer support, describing it as "horrible," with slow replies, generic responses, and a lack of a clear ticket system. There are complaints about accounts being locked for transfers, making it impossible to access funds.
  • Account Access and Verification Problems: Users have reported issues with locked accounts, difficulties with verification processes that require multiple attempts, and problems with sending or withdrawing funds. Some users have experienced unauthorized activity and theft from their accounts, with delayed responses from Coinbase in freezing accounts.

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

BitGo 8 hidden costs

medium
Onboarding/Setup Fees
low
Mt. Gox Exchange Registration Fee $500
high
Minimum Account Value (Custody) $1 million USD
high
Minimum Transaction Volume (Business Wallet) $1 million per month
medium
Underlying Network Transaction Fees
See all BitGo hidden costs →

Coinbase Custody 5 hidden costs

medium
Setup Fees $0 to $10,000
high
Annual Custody Fees 0.50%
high
Minimum Balance $500,000
medium
Additional Service Fees
high
Opaque Total Cost of Ownership
See all Coinbase Custody hidden costs →

Contract Terms

Term BitGo Coinbase Custody
Auto-renewal Yes —
Cancellation — —
Minimum commitment A minimum account value of $1 million USD is required for BitGo Custody, and a minimum monthly transaction volume of $1 million USD is required for the Business Wallet. $500,000

Continue researching

BitGo

Coinbase Custody

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